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Evening Rbc Bank Call Centre Jobs (NOW HIRING)

Peoples Bank

Call Center Manager

Merrillville, IN · On-site

$72K - $85K/yr

Proactively collect and evaluate customer feedback on digital banking products and platforms and ... Certified Call Center Manager (e.g., CCCM) or equivalent qualification is a plus. * Strong ...

Peoples Bank

Call Center Manager

Merrillville, IN · On-site

$72K - $85K/yr

Proactively collect and evaluate customer feedback on digital banking products and platforms and ... Certified Call Center Manager (e.g., CCCM) or equivalent qualification is a plus. * Strong ...

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... Some weekend or evening shifts may be required. The work environment is a professional office ...

Hawthorn Bank

CSR III - CALL CENTER/ITM

Belton, MO · On-site

$14.25 - $19.25/hr

CSR III - CALL CENTER/ITM SUMMARY This position is responsible for providing customer service in the Bank's Call Center and through the Interactive Teller Machines (ITM). This position will respond ...

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All JobsEvening Rbc Bank Call Centre Jobs

Evening Rbc Bank Call Centre information

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How much do evening rbc bank call centre jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for evening rbc bank call centre in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Evening Rbc Bank Call Centre vs Customer Service Representative at Rbc Bank?

AspectEvening Rbc Bank Call CentreCustomer Service Representative at Rbc Bank
CredentialsHigh school diploma or equivalent; banking knowledge preferredHigh school diploma or equivalent; banking or financial certifications optional
Work EnvironmentCall center setting, primarily inbound calls, evening shiftsBranch or call center, customer interaction, flexible hours
Employer & Industry UsageBanking industry, customer supportBanking industry, client service roles
Search & Comparison IntentRole focused on inbound calls, evening shiftsCustomer interaction, broader service duties

The Evening Rbc Bank Call Centre role primarily involves handling inbound customer calls during evening hours, requiring call center experience and banking knowledge. Customer Service Representatives at Rbc Bank may work in branches or call centers, engaging in broader customer service tasks. Both roles serve the banking industry but differ mainly in work environment and shift timings.

What cities are hiring for Evening Rbc Bank Call Centre jobs? Cities with the most Evening Rbc Bank Call Centre job openings:
What are the most commonly searched types of Rbc Bank Call Centre jobs? The most popular types of Rbc Bank Call Centre jobs are:
What states have the most Evening Rbc Bank Call Centre jobs? States with the most job openings for Evening Rbc Bank Call Centre jobs include:
Evening Rbc Bank Call Centre jobs near you
Call Center Representative

Call Center Representative

Skowhegan Savings Bank

Skowhegan, ME

$19 - $21/hr

Other

Posted 9 days ago

Job description

Description

Skowhegan Savings Bank seeks an individual to join our Call Center team. This is a full-time position, that sits onsite in our Main Office in Skowhegan. Schedule is Monday-Friday 8am-5pm. 


Position Summary:

Call Center Representatives are responsible for promptly responding to all incoming customer communications while providing the highest level of service and identifying bank products and services that may be beneficial. Call Center Representatives help build and maintain solid customer relationships.


Duties and Responsibilities:


Greets customers and facilitates a welcoming and customer-focused interaction utilizing Integrity Customer Service principles.

Processes customer transactions and account maintenance efficiently and accurately in a fast-paced environment while adhering to internal controls and procedures.

Generates new business and expands relationships with current customers by cross-selling bank products and services.

Builds customer loyalty by developing relationships and offering exceptional customer service.

Responds to customer inquires and concerns by researching and identifying positive solutions or referring to appropriate staff or department for resolution.

Provide appropriate and timely follow-up to customer concerns, inquiries and requests.

Enroll customers and provide on-going support for all consumer electronic services.

Maintains and ensures adherence to safety and security issues, policies and procedures.

Attends and participates in training courses and workshops to advance products knowledge and customer service skills.

Assumes additional responsibilities as assigned.


Additional Duties and Responsibilities for Call Center Representative II:

Mentor less experienced Call Center Representatives and assist them as needed.

Monitor and handle daily department tasks, responsibilities, and reports.

Orders supplies.

Must fully meet Teller Standards for the Call Center Representative I position.


Requirements

Education and Experience:

Call Center Representative I:

  • High School Diploma or equivalent GED required 
  • One to three months related experience and/or training.

Call Center Representative II:

  • Minimum of one to two years of customer service experience required.
  • Demonstrated proficiency at Call Center Representative I skills and responsibilities.


Skills and Abilities:

  • Excellent customer service skills.
  • Previous customer service or call center skills helpful.
  • Outgoing, assertive, confident and enthusiastic personality.
  • Strong multi tasking and communication skills.
  • Excellent organizational skills and attention to detail.
  • Proficient computer skills.
  • Must be dependable, flexible, a team player, professional and calm under pressure.
  • Ability to work with little supervision.

Working Conditions:

  • General office environment
  • Moderate lifting (to 35 lbs.) required. Moderate reaching, walking, sitting and standing required.

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