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Evening Rbc Bank Call Centre Jobs in Raleigh, NC

prometric

Test Center Administrator (FT)

Raleigh, NC

$13 - $15.50/hr

Occasional evening hours required. Possible, Sunday hours. * Our ideal candidate demonstrates ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (FT)

Raleigh, NC · On-site

$13 - $15.50/hr

Occasional evening hours required. Possible, Sunday hours. * Our ideal candidate demonstrates ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (FT)

Raleigh, NC · On-site

$13 - $15.50/hr

Occasional evening hours required. Possible, Sunday hours. * Our ideal candidate demonstrates ... Minimum of one year of customer service experience required, in person (call center, retail ...

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All JobsEvening Rbc Bank Call Centre JobsEvening Rbc Bank Call Centre Jobs in Raleigh, NC

Evening Rbc Bank Call Centre information

See Raleigh, NC salary details

$10

$17

$24

How much do evening rbc bank call centre jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for evening rbc bank call centre in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between Evening Rbc Bank Call Centre vs Customer Service Representative at Rbc Bank?

AspectEvening Rbc Bank Call CentreCustomer Service Representative at Rbc Bank
CredentialsHigh school diploma or equivalent; banking knowledge preferredHigh school diploma or equivalent; banking or financial certifications optional
Work EnvironmentCall center setting, primarily inbound calls, evening shiftsBranch or call center, customer interaction, flexible hours
Employer & Industry UsageBanking industry, customer supportBanking industry, client service roles
Search & Comparison IntentRole focused on inbound calls, evening shiftsCustomer interaction, broader service duties

The Evening Rbc Bank Call Centre role primarily involves handling inbound customer calls during evening hours, requiring call center experience and banking knowledge. Customer Service Representatives at Rbc Bank may work in branches or call centers, engaging in broader customer service tasks. Both roles serve the banking industry but differ mainly in work environment and shift timings.

Evening Rbc Bank Call Centre jobs near you
Infographic showing various Evening Rbc Bank Call Centre job openings in Raleigh, NC as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $36,217 per year, or $17.4 per hour.

Customer Service Representative - Call Center

Global Bankers Life Insurance

Durham, NC

$15 - $20.50/hr

Full-time

Re-posted 16 days ago

Job description

Company Description

Global Bankers Insurance Group, LLC ("Global Bankers") represents and manages a consortium of rapidly growing life and annuity insurance and reinsurance companies.  We have operations throughout the U.S. and in select international markets. Our primary product suite consists of fixed annuities, life insurance and some supplemental products, distributed primarily through independent agents and worksite channels. In addition, we are an active reinsurer of both new and in force books of business. Global Bankers offers an entrepreneurial work environment that provides opportunities for constant learning & growth. Additional information can be found at www.GlobalBankers.com.

Job Description

Under supervision, provide customers efficient and courteous service by responding to routine and non-routine inquiries.  Handle policy retention responsibilities.  Process service requests, by phone, mail, fax or e-mail. 

Must be able to work 11am-8pm

Responsibilities:

  • Receive calls from policy owners and/or their representatives or agents; process service requests for policy withdrawals, cancellations, explain benefits, ownership or beneficiary changes, and provide wide-ranging information regarding company products and policy transactions.
  • Research and resolve complex customer concerns/problems using computer systems, manual files, microfiche or through interdepartmental communications.
  • Process complex payments.
  • Process individual specialty jobs which include surrenders, plan changes, EOB's owner/beneficiary changes, mutual fund plan changes, and ACH/bounced recoveries.
  • Correspond with customers for resolution of their concerns through outgoing calls or written documentation and provides additional information to conserve policies.
  • May provide assistance and support for less experienced departmental personnel.
  • May perform more complex payment processing duties.
  • Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
  • Maintain complete confidentiality of company business.
  • Maintain communication with management regarding developments within areas of assigned responsibilities and perform special projects as required or requested.
Qualifications

Required:

  • Bachelors Degree
  • Recent college grads are encouraged to apply 
  • Able to work efficiently in fast paced environment 
  • One year of customer service experience in a call center environment
  • Clear and concise verbal and written communication skills
  • Experience operating standard office equipment
  • Intermediate PC skills to include Word, Excel, and Outlook
Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply