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Evening Rbc Bank Call Centre Jobs in Raleigh, NC

Prometric

Test Center Administrator (FT)

Raleigh, NC · On-site

$16.70/hr

Occasional evening hours required. Possible, Sunday hours. * Our ideal candidate demonstrates ... Minimum of one year of customer service experience required, in person (call center, retail ...

defi AUTO LLC

Customer Service Specialist

Raleigh, NC · On-site

$20/hr

Duties and Responsibilities * Assist customers with bank and auto loan account questions in a high ... At least one (1) year of experience in a high-volume call center * Proven Remote Work Experience:

ACR Supply Co

Distribution Center Team Member

Durham, NC · On-site

$15.50 - $18/hr

Occasional evening and weekend work may be required as job duties demand. Key Responsibilities ... Pull store inventory, stock transfers, special orders, and will call. Manage customer delivery ...

ACR Supply Co

Distribution Center Team Member

Durham, NC · On-site

$15.50 - $18/hr

Occasional evening and weekend work may be required as job duties demand. Key Responsibilities ... Pull store inventory, stock transfers, special orders, and will call. Manage customer delivery ...

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All JobsEvening Rbc Bank Call Centre JobsEvening Rbc Bank Call Centre Jobs in Raleigh, NC

Evening Rbc Bank Call Centre information

See Raleigh, NC salary details

$10

$17

$24

How much do evening rbc bank call centre jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for evening rbc bank call centre in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between Evening Rbc Bank Call Centre vs Customer Service Representative at Rbc Bank?

AspectEvening Rbc Bank Call CentreCustomer Service Representative at Rbc Bank
CredentialsHigh school diploma or equivalent; banking knowledge preferredHigh school diploma or equivalent; banking or financial certifications optional
Work EnvironmentCall center setting, primarily inbound calls, evening shiftsBranch or call center, customer interaction, flexible hours
Employer & Industry UsageBanking industry, customer supportBanking industry, client service roles
Search & Comparison IntentRole focused on inbound calls, evening shiftsCustomer interaction, broader service duties

The Evening Rbc Bank Call Centre role primarily involves handling inbound customer calls during evening hours, requiring call center experience and banking knowledge. Customer Service Representatives at Rbc Bank may work in branches or call centers, engaging in broader customer service tasks. Both roles serve the banking industry but differ mainly in work environment and shift timings.

Evening Rbc Bank Call Centre jobs near you
Infographic showing various Evening Rbc Bank Call Centre job openings in Raleigh, NC as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $36,217 per year, or $17.4 per hour.

Bilingual Contact Center Representative II (Raleigh)

Latino Credit Union

Raleigh, NC • On-site

Other

Medical, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Job Type
Full-time
Description
LCCU is hiring!
Your Contribution:
The Contact Center Representative II provides quality, electronic and phone service to members, including providing account information and processing account changes. The VC Representative performs a wide range of duties, possesses ample product knowledge and assists members with all services related to accounts.
As a vital member of the LCCU team, your responsibilities include the following:

  • Member Service: Provides a positive member experience by providing quality service in offering solutions based on member needs.
  • Greets members in a courteous, professional manner, providing prompt, accurate, and efficient service over the phone and through the credit union's electronic channels.
  • Handles establishment of new membership, opens accounts, resolves member issues and requests according to credit union policies and procedures.
  • Supports varied remote communication channels including online chat, requests through online access portals, telephone, email and any other available channels.
  • Promotes products and makes recommendations to members based on needs identified.
  • Learns and applies LCCU service model concepts consistently in interactions with members.
  • Maintains comprehensive knowledge of all credit union products and services, including deposit accounts, loans and promotional products and services.
Account Opening & Maintenance:
  • Handles a wide range of transactions, including account transfers, wire transfers and payments.
  • Researches and resolves account problems, including checking reconciliations, and errors in transactions.
  • Assists members with ordering new cards, issues with online access, account closures and transfers.
  • Performs account and ATM/Debit card maintenance.
  • Educates members on how to access services available through electronic channels.
Administration:
  • Complete full range of member-related administrative procedures, including retention of records.
  • Stays up-to-date and proficient in member service areas including changes in processes and systems.
  • Maintains records, files paperwork, scans documents, and performs other clerical duties as needed
  • Participates in community events.
  • Moves to and changes branches within the region as required.
  • Completes required training.
  • Performs other duties as assigned.
Job Duties and Responsibilities under Bank Secrecy Act:
  • Recognize and report suspicious practices as required.
  • Successfully complete required annual compliance training courses (BSA/Identity Theft).
Automatic Salary Growth: Employees will receive a salary increase every four months based solely on their permanence in the position, with no performance review required.
Requirements
Curious about joining our LCCU team? Here's what you'll need to bring along:
  • High School diploma or GED equivalent.
  • A minimum of 6 months in customer service and 6 months in a call center environment or 6 months in the financial industry.
  • Excellent verbal and written communication skills in English and Spanish.
  • Aptitude for building relationships and trust and maintaining professionalism in interactions with members and colleagues.
  • Ability to perform efficiently in a fast-paced, multi-task environment.
  • Proficiency in Microsoft Office and other computer software.
LCCU is the perfect fit for you if:
  • You are motivated to learn and grow into the best version of your professional and personal self.
  • Your core values resonate with pursuing meaningful results to make a positive difference in your community.
  • You thrive in an environment with team members who work from the heart. With employees from 20 different countries, we are a fun and multicultural team that comes together to embrace and learn from our differences. Organizational initiatives are constant.

What does LCCU have to offer you?
We provide a challenging and friendly work environment as well as a competitive salary and benefits package, including an employer-paid medical insurance plan, 401(k) plan (with a substantial company match), employer-paid life and disability plan, and generous paid time off to maintain a healthy work/life balance.
We foster a culture that incites creativity, encourages collaboration, and provides the opportunity for our employees to be their best and build their careers. Don't wait! Come and experience the purpose that comes with being part of the movement towards a stronger, more inclusive community.
Apply Now!
To learn more about Latino Community Credit Union visit our webpage, www.latinoccu.org , and to view available opportunities, please visit the Careers section.
Latino Community Credit Union is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Salary Description
$17.80-$20.00

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