Job Title: Enrollment Coordinator Location: F.A.C.E. (James Williams Center)
Reports To: Director of Family and Engagement Services FLSA Status: Exempt
Work Year: 12 Months (260 Days)
Salary Range: $52,000-$88,000
Reports to: Director of Family and Student Services
BENEFITS: 100% employer-paid premiums for employee medical, vision, and dental insurance, $50,000 life insurance policy, and family, spouse, and dependent coverage options.
Job Summary:
The Enrollment Coordinator is responsible for planning, coordinating, and overseeing the district's centralized student enrollment and registration grades K-8, residency verification, transfers, and student records processes within the district. The coordinator ensures equitable access to educational services by providing efficient, customer-focused enrollment services while maintaining compliance with all federal, state, and district regulations.
Qualifications:
Essential Duties and Responsibilities
Education
High School Diploma Required and a Bachelor's Degree preferred:
Experience
Minimum of three (3) of progressively responsible experience in:
- Student Enrollment
- Student Services
- School Operations
- Family Engagement
- Records Management
- Public Administration
Experience in Illinois public schools preferred.
Knowledge
Comprehensive knowledge of:
- Illinois School Code
- ISBE Enrollment Procedures
- Student Residency Requirements
- FERPA
- Illinois School Student Records Act
- McKinney-Vento
- Student Information Systems
- School Operations
- Data Reporting
- Customer Service Best Practices
Skills
- Leadership and team collaboration
- Exceptional customer service
- Strong communication (oral and written)
- Conflict resolution
- Data analysis and reporting
- Organizational and project management
- Public speaking and presentations
- Technology proficiency
- Policy interpretation
- Process improvement
Ability To
- Lead districtwide enrollment initiatives.
- Maintain confidentiality.
- Analyze enrollment trends and recommend improvements.
- Build collaborative relationships across departments.
- Communicate effectively with diverse stakeholders.
- Manage multiple priorities in a fast-paced environment.
- Exercise sound judgment and discretion.
- Interpret and apply complex regulations and policies.
Physical Requirements
- Ability to sit, stand, and walk for extended periods.
- Ability to lift up to 25 pounds.
- Frequent computer and office equipment use.
- Occasional evening and weekend work for enrollment events.
Preferred Certifications
- Illinois Professional Educator License (preferred but not required)
- FERPA Compliance Training
- McKinney-Vento Training
- Customer Service Certification
- Project Management Certification (preferred)
Enrollment Management
- Manage and oversee the district's centralized enrollment and registration office.
- Coordinate enrollment activities for all district schools.
- Process new student enrollments, transfers, withdrawals, and re-enrollments.
- Verify residency, guardianship, immunization records, birth certificates, and other required enrollment documentation.
- Ensure enrollment procedures are standardized across all schools.
- Develop and implement districtwide enrollment policies and procedures.
- Coordinate annual student registration and online enrollment campaigns.
- Monitor enrollment capacity and collaborate with district leadership regarding school assignments and student placement.
Student Records Management
- Coordinate the receipt, transfer, maintenance, and release of student records districtwide.
- Ensure student records comply with FERPA and Illinois School Student Records Act requirements.
- Process requests for records from other districts and educational agencies.
- Maintain secure and confidential student information.
- Oversee cumulative record management and electronic document storage.
Residency Verification
- Administer district residency verification procedures.
- Review and verify residency documentation.
- Coordinate investigations of questionable residency cases when necessary.
- Maintain residency documentation in accordance with district policy.
- Collaborate with attendance personnel regarding residency concerns.
Family Engagement & Customer Service
- Serve as the primary district contact for student enrollment.
- Assist families throughout the enrollment process.
- Provide guidance regarding school attendance boundaries and enrollment eligibility.
- Coordinate language assistance services for multilingual families.
- Ensure a welcoming and equitable enrollment experience for all families.
- Resolve enrollment concerns promptly and professionally.
Compliance
Ensure districtwide compliance with:
- Illinois School Code
- Illinois State Board of Education (ISBE) regulations
- FERPA
- Illinois School Student Records Act
- McKinney-Vento Homeless Assistance Act
- Title VI
- Title IX
- IDEA
- Health and Immunization Requirements
- Residency Requirements
- State reporting deadlines
Data Management & Reporting
- Maintain accurate district enrollment data.
- Monitor daily enrollment trends.
- Prepare enrollment reports for district leadership.
- Assist with ISBE reporting requirements.
- Analyze enrollment patterns and demographic trends.
- Coordinate official enrollment counts.
- Monitor student mobility and retention data.
- Recommend strategies to improve enrollment processes.
Recruitment & Student Retention
- Coordinate districtwide enrollment marketing initiatives.
- Support student recruitment efforts.
- Organize Kindergarten Round-Up and Pre-K enrollment events.
- Participate in community outreach and enrollment fairs.
- Collaborate with Communications regarding enrollment campaigns.
- Develop strategies to improve student retention.
Collaboration
Work collaboratively with:
- Superintendent
- Cabinet Members
- School Principals
- Assistant Principals
- Human Resources
- Student Services
- Special Education
- Transportation
- Nursing Services
- Food Services
- Technology Department
- Finance Department
- Attendance and Truancy Personnel
- Family Engagement Staff
- Community Organizations
Operational Leadership
- Oversee district enrollment software and online registration platforms.
- Develop enrollment workflows and operational procedures.
- Train school-based staff on enrollment procedures and compliance.
- Coordinate district enrollment calendars.
- Recommend process improvements and technology enhancements.
- Maintain enrollment forms and procedural manuals.
- Support strategic planning related to enrollment growth and capacity.
Additional Duties
- Assist during emergency enrollment situations.
- Coordinate summer registration activities.
- Support district initiatives related to student access and equity.
- Serve on district committees as assigned.
- Perform other duties assigned by the Superintendent or designee.