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Evening Customer Service Jobs in Romeoville, IL (NOW HIRING)

Follett

Team Lead Customer Service (Full-Time)

Chicago, IL · On-site

$12 - $24.33/hr

Position Overview The Team Lead Customer Service works closely with the Store Manager to coordinate ... Willingness to work a flexible schedule including evening and weekend hours. * Able to consistently ...

PLS

Customer Collections Specialist

Oak Brook, IL · On-site

$18 - $20/hr

Excellent customer service skills * The ability to work a flexible schedule, including evening and weekend shifts * Previous Auto collections experience, preferred * Demonstrated written and verbal ...

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All JobsEvening Customer Service JobsEvening Customer Service Jobs in Romeoville, IL

Evening Customer Service information

See Romeoville, IL salary details

$10

$19

$27

How much do evening customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for evening customer service in Romeoville, IL is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.35 per hour, depending on experience, location, and employer.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the most commonly searched types of Customer Service jobs in Romeoville, IL?

The most popular types of Customer Service jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Evening Customer Service jobs?

Cities near Romeoville, IL with the most Evening Customer Service job openings:

Evening Customer Service jobs near you
Infographic showing various Evening Customer Service job openings in Romeoville, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 5% Contract, and 1% Nights. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $39,864 per year, or $19.2 per hour.

Customer Service Associate - Earn Commissions

Jet Brite

Aurora, IL

$17 - $20/hr

Full-time

Re-posted 17 days ago

Job description

Do you love talking to people and staying active? Join Jet Brite Car Wash at 1427 N. Farnsworth, Aurora, IL, recognized as one of America’s Best of the Best 2025 by Newsweek & Statista for top customer experience and trusted brand performance.
We’re hiring part-time Customer Service Associates who want great pay, a positive team environment, and real career growth.
No experience needed - we train you.
Pay: $17 / hour, with the potential to make $20 / hour with commission and incentives! 

Rewards for YOU: 
  • Competitive Hourly Pay  
  • Incentive/Commission Pay 
  • DailyPay available. Get paid daily! 
  • Flexible Scheduling; Morning & Evening Shifts Available 
  • Tuition Reimbursement 
  • Opportunities to grow into leadership roles
  • Free Car Washes 
  • Work outdoors, stay active, and enjoy a fun team environment
What You’ll Do:
  • Greet customers and provide excellent service
  • Promote memberships & wash packages (where commissions stack!)
  • Help guide cars safely through the wash
  • Keep the site clean, safe, and welcoming
  • Stay moving in a fast-paced, energetic work environment
Who Thrives Here:
People who succeed in this role often have backgrounds in:
  • Customer Service
  • Retail
  • Sales
  • Hospitality
  • Car Wash
  • Fast Food
  • Outdoor or active jobs
Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated!  
 
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!  Responsibilities
  • Welcome and engage with customers in a warm, friendly manner 
  • Engage customers while selling and promoting our Unlimited Wash Club  
  • Safely and efficiently load every vehicle with clear hand signals and a smile 
  • Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests 
  • Maintain all aspects of the site to ensure it runs beautifully 
Required Skills
  • 16 years of age or older  
  • Must live within a 30-minute commute of Jet Brite location.
  • Positive attitude 
  • Ability to work flexible hours including weekends and holidays 

CSA_ILAUR_N.Farnsworth_Jet Brite-South