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Evening Call Center Jobs in Springfield, VA (NOW HIRING)

Potomac Pediatrics PC

Medical Receptionist

Rockville, MD · On-site

$16.75 - $20.50/hr

Experience in a medical call center atmosphere Performance Requirements: Knowledge: * Knowledge of ... Job Details: * 40hrs per week with one evening shift (10am-7pm)and one Saturday shift per month (7 ...

Apparent LLC

Medical Receptionist

Rockville, MD

$16.75 - $20.50/hr

... a medical call center atmosphere Performance Requirements: Knowledge: Knowledge of medical ... Job Details: 40hrs per week with one evening shift (10am-7pm)and one Saturday shift per month (7 ...

Chick-fil-A

Evening Kitchen Team Member

Washington, DC · On-site

$18.60/hr

Please DO NOT call the store as all recruiting is conducted off-site Job Duties & Requirements ... Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service ...

Apparent

Medical Receptionist

Rockville, MD · On-site

$16.75 - $20.50/hr

... medical call center atmosphere Performance Requirements: Knowledge: · Knowledge of medical ... Job Details: · 40hrs per week with one evening shift (10am-7pm)and one Saturday shift per month (7 ...

Chick-fil-A

Evening Kitchen Team Member

Washington, DC · On-site

$18.10/hr

Please DO NOT call the store as all recruiting is conducted off-site Job Duties & Requirements ... Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service ...

Apparent

Medical Receptionist

Rockville, MD · On-site

$16 - $24/hr

... medical call center atmosphere Performance Requirements: Knowledge: • Knowledge of medical ... Job Details: • 40hrs per week with one evening shift (10am-7pm)and one Saturday shift per month ...

Guidehouse

Service Desk Front Line Support Agent

Mclean, VA · On-site

$17.25 - $22/hr

Provide mobile 1st level support to end users using a call center platform * Troubleshoot and ... Provide evening and weekend support (off-hours support), as assigned, on a rotating basis What You ...

Birmingham Green

RN

Manassas, VA · On-site

... Evening (3 pm - 11:30 pm) Birmingham Green, a person-centered care focus community located in ... Benefits call center to assist you with any questions or concerns you may have! If you are ...

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All JobsEvening Call Center JobsEvening Call Center Jobs in Springfield, VA

Evening Call Center information

See Springfield, VA salary details

$11

$18

$26

How much do evening call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for evening call center in Springfield, VA is $18.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.10 per hour, depending on experience, location, and employer.

What is an evening call center job?

Evening Call Center jobs involve handling customer inquiries, providing support, and sometimes making outbound calls during evening hours, typically after regular business hours. These roles can be found in various industries such as telecommunications, retail, healthcare, and financial services. Employees may answer questions, resolve issues, process orders, or provide technical assistance. Evening shifts are ideal for those seeking flexible or part-time work schedules. Good communication skills and basic computer proficiency are usually required.

What does an evening call center representative do?

Evening call center jobs include a variety of positions that range from sales to customer service. During your shift, you may work as a representative agent for your company, help troubleshoot any issue reported by customers, or make sales pitches to qualified leads. Most call centers are either inbound facilities that answer questions from customers calling in or outbound call centers that initiate contact with people. Some call centers specialize in certain types of jobs, such as calling to remind people about medical appointments. The definition of evening jobs varies by call center, but it usually refers to shifts that start sometime around mid-afternoon and continue until late evening or early night.

What are the key skills and qualifications needed to thrive as an evening call center representative?

To thrive as an Evening Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is usually required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are important to ensure efficient problem-solving, positive customer experiences, and consistent performance during high-volume evening shifts.

What are some common challenges faced by evening call center agents, and how can they be managed?

Evening call center agents often deal with higher call volumes and customers who may be frustrated after a long day, which can increase stress and require strong conflict resolution skills. Working non-traditional hours can also impact work-life balance, so time management and self-care are important. Many centers offer team support, regular breaks, and access to supervisors to help agents manage these challenges effectively. Engaging with team members during shift overlap and participating in training sessions can also boost morale and performance during evening hours.

What is the difference between Evening Call Center vs Night Customer Service Representative?

AspectEvening Call CenterNight Customer Service Representative
CredentialsHigh school diploma or equivalent, basic communication skillsHigh school diploma or equivalent, strong communication skills
Work EnvironmentCall center setting, shift-based, indoorCall center or remote, shift-based, indoor
Industry UsageCustomer support, telecommunication, salesCustomer support, retail, service industries
Common Search/ComparisonYesYes

The Evening Call Center and Night Customer Service Representative roles both involve providing customer support during evening hours. The main differences lie in job titles used by employers and slight variations in industry terminology. Both positions typically require similar credentials and work in indoor, shift-based environments. They serve similar industries such as telecommunications, retail, and service sectors, making them comparable options for those seeking evening or night customer support roles.

More about Evening Call Center jobs

What are the most commonly searched types of Call Center jobs in Springfield, VA?

The most popular types of Call Center jobs in Springfield, VA are:

What are popular job titles related to Evening Call Center jobs in Springfield, VA?

For Evening Call Center jobs in Springfield, VA, the most frequently searched job titles are:

What cities near Springfield, VA are hiring for Evening Call Center jobs?

Cities near Springfield, VA with the most Evening Call Center job openings:

Evening Call Center jobs near you
Infographic showing various Evening Call Center job openings in Springfield, VA as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $38,916 per year, or $18.7 per hour.

RN

Birmingham Green Health Center for Comm Cnts

Manassas, VA • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description


BIRMINGHAM GREEN

Nursing Home and Assisted Living Facilities

Registered Nurse (RN)

Part-Time (Every Weekend)

Evening (3 pm - 11:30 pm)

Birmingham Green, a person-centered care focus community located in Manassas, Virginia, has provided high-quality and affordable care for over 90 years.

For a view into our world, please visit our website at www.birminghamgreen.org.

Responsibilities/Accountabilities

We have an amazing opportunity for RNs that can:

  • Order and dispense medications according to physician’s orders
  • Carry out admissions and re-admissions
  • Document activities through Point Click Care (PCC), ADL Flow sheet, Restorative Sheets,
    various treatment sheets, charge sheets, etc., as established by the facility
  • Direct and supervise the care given by a CNA/Med Aide
  • Must be able to lift without restrictions
  • Will also perform other duties as assigned

Experience/Skills/Education

Required:

  • High school diploma or general education degree (GED)
  • Current license to work as a Registered Nurse (RN)
  • CPR certification
  • Able to work weekends

Preferred:

  • One year experience
  • Exposure to the senior population
  • Familiarity with Point Click Care (PCC)
  • Desire to serve and care for the senior population

Compensation & Benefits

What’s in It for You — Employee Benefits

- Medical, dental, & vision insurance to keep you healthy????

- Flexible spending accounts & health savings accounts????

- Legal plan & Employee Assistance Program to get support when you need it most????

- Company-paid life insurance to make sure your loved ones are taken care of????

- Voluntary retirement scheme to support your long-term financial goals????

- 10 paid holidays to recharge & celebrate????

- Accrue up to 240 PTO hours per year to use for vacation, sick days, or personal time????

- Possibility to cash out accrued PTO hours once per year????

- Discounts to save money on everything from gym memberships to movie nights????

- Free meals during your shift to stay fueled & energized????

- Critical illness leave to help you focus on your recovery????

- Pet insurance to make sure your companion will receive the best possible care????

- Benefits call center to assist you with any questions or concerns you may have!????

If you are interested in making a difference in the lives of seniors and joining our team, please send us your application. We look forward to hearing from you!


Building a diverse team & an inclusive environment

The concepts of acceptance and respect for all are essential to us. We actively cultivate a culture where all individuals are appreciated, celebrated, and treated with respect, no matter their background or beliefs. This involves convening a Diversity, Equity, and Inclusion committee that organizes monthly events that promote diversity and inclusivity and ensuring that our residents are also involved in these initiatives.

How to Apply

If you have been thinking about making a change and want to make the right change in 2024, then this opportunity is for you.

Birmingham Green

8605 Centreville Rd.

Manassas, VA 20110

Attn: Alice Decker, HR Director

703-257-6210 - Phone

703-257-0811 - Fax

We sincerely thank all applicants for their interest in Birmingham Green.

Be a part of an extraordinary community and an exceptional team.

Birmingham Green is an affirmative action and equal opportunity, employer. EOE/AA/M/F/D/V