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Evening Call Center Jobs in Springfield, VA (NOW HIRING)

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Evening Call Center information

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$11

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$26

How much do evening call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for evening call center in Springfield, VA is $18.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.10 per hour, depending on experience, location, and employer.

What is an evening call center job?

Evening Call Center jobs involve handling customer inquiries, providing support, and sometimes making outbound calls during evening hours, typically after regular business hours. These roles can be found in various industries such as telecommunications, retail, healthcare, and financial services. Employees may answer questions, resolve issues, process orders, or provide technical assistance. Evening shifts are ideal for those seeking flexible or part-time work schedules. Good communication skills and basic computer proficiency are usually required.

What does an evening call center representative do?

Evening call center jobs include a variety of positions that range from sales to customer service. During your shift, you may work as a representative agent for your company, help troubleshoot any issue reported by customers, or make sales pitches to qualified leads. Most call centers are either inbound facilities that answer questions from customers calling in or outbound call centers that initiate contact with people. Some call centers specialize in certain types of jobs, such as calling to remind people about medical appointments. The definition of evening jobs varies by call center, but it usually refers to shifts that start sometime around mid-afternoon and continue until late evening or early night.

What are the key skills and qualifications needed to thrive as an evening call center representative?

To thrive as an Evening Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is usually required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are important to ensure efficient problem-solving, positive customer experiences, and consistent performance during high-volume evening shifts.

What are some common challenges faced by evening call center agents, and how can they be managed?

Evening call center agents often deal with higher call volumes and customers who may be frustrated after a long day, which can increase stress and require strong conflict resolution skills. Working non-traditional hours can also impact work-life balance, so time management and self-care are important. Many centers offer team support, regular breaks, and access to supervisors to help agents manage these challenges effectively. Engaging with team members during shift overlap and participating in training sessions can also boost morale and performance during evening hours.

What is the difference between Evening Call Center vs Night Customer Service Representative?

AspectEvening Call CenterNight Customer Service Representative
CredentialsHigh school diploma or equivalent, basic communication skillsHigh school diploma or equivalent, strong communication skills
Work EnvironmentCall center setting, shift-based, indoorCall center or remote, shift-based, indoor
Industry UsageCustomer support, telecommunication, salesCustomer support, retail, service industries
Common Search/ComparisonYesYes

The Evening Call Center and Night Customer Service Representative roles both involve providing customer support during evening hours. The main differences lie in job titles used by employers and slight variations in industry terminology. Both positions typically require similar credentials and work in indoor, shift-based environments. They serve similar industries such as telecommunications, retail, and service sectors, making them comparable options for those seeking evening or night customer support roles.

More about Evening Call Center jobs

What are the most commonly searched types of Call Center jobs in Springfield, VA?

The most popular types of Call Center jobs in Springfield, VA are:

What are popular job titles related to Evening Call Center jobs in Springfield, VA?

For Evening Call Center jobs in Springfield, VA, the most frequently searched job titles are:

What cities near Springfield, VA are hiring for Evening Call Center jobs?

Cities near Springfield, VA with the most Evening Call Center job openings:

Evening Call Center jobs near you
Infographic showing various Evening Call Center job openings in Springfield, VA as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $38,916 per year, or $18.7 per hour.

Inside Sales/Client Engagement Specialist

The Bob & Ronna Group

Chantilly, VA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 22 days ago

Job description

Inside Sales/Client Engagement Specialist:

Ready to thrive in a fast-paced, high-energy real estate environment? We're expanding our team in the following convenient locations: Ellicott City, Frederick, Towson (MD), and Chantilly (VA)-and looking for driven professionals who know how to connect, convert, and collaborate.

This is not a call center-we engage directly with real people, building meaningful relationships!

Position Details:

Full-Time Career Opportunity
In-Office Position
Evening and Weekend Availability Required

MUST HAVE A VALID MARYLAND AND/OR VIRGINIA REAL ESTATE LICENSE

Responsibilities:

Engage with incoming inquiries via calls, texts, and emails
Build and maintain strong relationships with customers through exceptional service
Manage and update CRM and sales pipeline systems
Connect and pair clients with the right Outside Sales Agent for their needs
Maintain relationships and engage with past clients
Collaborate with the sales team to enhance strategies and achieve collective goals

What We Look For:

Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Customer-focused mindset with the ability to multi-task
Tech-savvy and able to learn various computer programs and internet-based software

What We Offer:

Competitive Salary + Bonus Opportunities
Paid Holidays & Vacation
Health Insurance Benefit Options
401K with Employer Match
Supportive & Inclusive Work Environment
Flexible Schedule
Ongoing Career Training & Development
Clear Path for Growth & Advancement

Something to Think About...
If you love the real estate industry but want a more set schedule, Inside Sales / Client Engagement could be the perfect career path for you-where your strengths in communication, relationship-building, and organization can truly shine

Apply Today!
or Visit: JoinBobandRonna.com to learn

Employment Type: FULL_TIME

Apply