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Evening Call Center Outbound Jobs (NOW HIRING)

Mvphealthcare

Outbound Call Center

New York, NY

The Outbound Call Center Representative plays a key role in delivering proactive, value-added outreach to members, primarily through outbound calls. This position focuses on building meaningful ...

Payentry

Outbound Call Center Representative

Norcross, GA · On-site

$17 - $19/hr

Payentry is actively seeking outbound call center reps for our call center in Peachtree Corners, GA. This position schedules sales appointments for our sales teams by cold calling businesses and ...

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All JobsEvening Call Center Outbound Jobs

Evening Call Center Outbound information

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How much do evening call center outbound jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for evening call center outbound in the United States is $19.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between Evening Call Center Outbound vs Evening Call Center Inbound?

AspectEvening Call Center OutboundEvening Call Center Inbound
Primary RoleMaking outgoing calls to customers or prospectsHandling incoming calls from customers
Required SkillsCommunication, persuasion, sales techniquesCustomer service, problem-solving, active listening
Work EnvironmentOutbound calling environment, often sales-focusedInbound call handling, support-focused
Typical CertificationsNone specific, but sales or communication skills preferredCustomer service certifications optional

While both roles operate in the call center environment during evening hours, outbound agents focus on making calls to generate sales or leads, whereas inbound agents handle incoming customer inquiries and support. The skills required differ mainly in persuasion versus customer service, but both roles share similar work environments and industry usage.

What cities are hiring for Evening Call Center Outbound jobs? Cities with the most Evening Call Center Outbound job openings:
What are the most commonly searched types of Call Center Outbound jobs? The most popular types of Call Center Outbound jobs are:
What states have the most Evening Call Center Outbound jobs? States with the most job openings for Evening Call Center Outbound jobs include:
Evening Call Center Outbound jobs near you

Outbound Call Center Representative

Advantage HVAC, Plumbing, and Electrical

Fort Walton Beach, FL • Remote

$30K - $150K/yr

Full-time

PTO

Posted 11 days ago

Job description

Outbound Call Center Sales Representative (ServiceTitan | Inside Sales | Appointment Setting)

Pay & Benefits

  • Hourly pay at minimum wage

  • Uncapped commission based on booked appointments and performance
  • Paid Time Off (PTO)
  • Career advancement opportunities
  • Stable schedule in a growing home services company
Job Description

We are hiring an Outbound Call Center Sales Representative to drive revenue through outbound calling, inside sales, and appointment setting in the HVAC and home services industry.
This role focuses on high-volume outbound calls, reactivating existing customers, following structured scripts, and booking qualified service appointments. Candidates must be comfortable working in a CRM environment (ServiceTitan preferred) and tracking performance metrics.
This is a performance-based role with commission upside. Base pay is hourly at minimum wage.
Responsibilities

  • Make outbound sales calls to existing customers, unsold estimates, and marketing lists
  • Handle inbound calls as needed
  • Follow call scripts and booking processes
  • Identify customer needs and convert calls into booked appointments
  • Upsell services and maintenance plans when appropriate
  • Accurately document all calls and outcomes in ServiceTitan CRM

  • Meet or exceed daily call and booking goals
  • Participate in training and performance coaching
Required Qualifications

  • High school diploma or GED
  • Experience in outbound call center, inside sales, or appointment setting

  • Familiarity with CRM software (ServiceTitan strongly preferred)
  • Strong phone communication and active listening skills
  • Confident using computers and multiple systems simultaneously
  • Ability to work in a fast-paced, metric-driven environment
Preferred Experience

  • HVAC, plumbing, or home services call center experience
  • ServiceTitan booking and dispatch workflows
  • Commission-based or performance-pay sales roles
Work Environment

  • Call center / inside sales environment
  • Script-driven, KPI-focused role
  • High accountability, low micromanagement
Why This Role Works

  • Clear expectations
  • Measurable performance
  • Commission-driven earnings
  • Pathway into senior sales, dispatch, or operations roles