IT Systems Support Analyst
Atlanta, GA · On-site
The analyst will support End User Computing (EUC), Microsoft 365 services, mobile devices ... Our deep industry, process and engineering expertise enables us to build an organization's unique ...
IT Systems Support Analyst
Atlanta, GA · On-site
The analyst will support End User Computing (EUC), Microsoft 365 services, mobile devices ... Our deep industry, process and engineering expertise enables us to build an organization's unique ...
Partner with EUC, Infrastructure, Security, Risk, and Business Units * Communicate outcomes through ... Experience supporting a team with DevOps in an Enterprise Agile framework (SAFe, LeSS, DAD ...
Partner with EUC, Infrastructure, Security, Risk, and Business Units * Communicate outcomes through ... Experience supporting a team with DevOps in an Enterprise Agile framework (SAFe, LeSS, DAD ...
... EUC) or environmental restrictive covenants (ERC); obtain agency No Further Action (NFA) or ... Bachelor Degree in Environmental Management, Business, Engineering or relevant discipline;
... EUC) or environmental restrictive covenants (ERC); obtain agency No Further Action (NFA) or ... Bachelor Degree in Environmental Management, Business, Engineering or relevant discipline;
... EUC) or environmental restrictive covenants (ERC); obtain agency No Further Action (NFA) or ... Bachelor Degree in Environmental Management, Business, Engineering or relevant discipline;
... EUC) or environmental restrictive covenants (ERC); obtain agency No Further Action (NFA) or ... Bachelor Degree in Environmental Management, Business, Engineering or relevant discipline;
Euc Engineer information
See Georgia salary details
$21.52 - $25.45
1% of jobs
$25.45 - $29.38
5% of jobs
$29.38 - $33.31
9% of jobs
$36.70 is the 25th percentile. Wages below this are outliers.
$33.31 - $37.24
12% of jobs
$37.24 - $41.17
10% of jobs
The median wage is $44.82 / hr.
$41.17 - $45.10
15% of jobs
$45.10 - $49.03
15% of jobs
$51.81 is the 75th percentile. Wages above this are outliers.
$49.03 - $52.96
13% of jobs
$52.96 - $56.89
10% of jobs
$56.89 - $60.82
10% of jobs
$60.82 - $64.75
2% of jobs
$21
$45
$64
How much do euc engineer jobs pay per hour?
As of Sep 5, 2026, the average hourly pay for euc engineer in Georgia is $45.29, according to ZipRecruiter salary data. Most workers in this role earn between $36.54 and $52.55 per hour, depending on experience, location, and employer.
What is an EUC engineer?
A EUC (End-User Computing) Engineer is responsible for managing and supporting end-user devices, such as desktops, laptops, mobile devices, and virtual desktops. They ensure system performance, security, and compliance while troubleshooting hardware and software issues. EUC Engineers also deploy and manage endpoint management solutions, automation tools, and user support services to optimize IT environments. Their role often involves working with technologies like Microsoft Intune, SCCM, Citrix, VMware Horizon, and Active Directory.
What are the typical daily responsibilities of an EUC engineer?
As an EUC Engineer, your daily responsibilities generally include supporting end users with device and software issues, managing desktop environments, deploying updates, and troubleshooting connectivity or application problems. You may also be tasked with onboarding new devices, implementing security policies, and collaborating with other IT teams to resolve escalated issues. The role often involves direct communication with users to ensure their IT needs are met efficiently, as well as documenting solutions for recurring issues. Staying current with the latest technologies and best practices is also important for excelling in this dynamic position.
What are the key skills and qualifications needed to thrive in the EUC engineer position, and why are they important?
To thrive as an EUC (End User Computing) Engineer, you need a strong background in IT systems, desktop virtualization, device management, and troubleshooting, typically supported by a degree in computer science or a related field. Familiarity with tools such as VMware Horizon, Citrix, Microsoft Endpoint Manager, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are highly valuable. Excellent communication, problem-solving abilities, and a proactive approach to supporting users help distinguish top performers in this role. These competencies ensure efficient, secure, and seamless IT service delivery to end users across the organization.
How to become an EUC engineer?
To become an EUC (End User Computing) engineer, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Gaining experience with desktop and application virtualization, remote access tools, and operating systems is essential, along with certifications such as Citrix, VMware, or Microsoft. Strong troubleshooting skills and knowledge of enterprise environments are also important for this role.
What do EUC engineers do?
EUC (End User Computing) engineers design, implement, and support systems that enable users to access applications and data securely across devices and locations. They often work with virtualization, remote access tools, and endpoint security to ensure reliable and efficient user experiences. Strong knowledge of operating systems, networking, and security protocols is essential for this role.
What are popular job titles related to Euc Engineer jobs in Georgia?
For Euc Engineer jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Euc Engineer jobs in Georgia look for?
The top searched job categories for Euc Engineer jobs in Georgia are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 11 days ago
Key responsibilities
Provide technical support for hardware, software, network, and OS issues to end users.
Support and maintain end user computing devices, Microsoft 365 services, and collaboration tools.
Deploy, configure, and maintain desktops, laptops, mobile devices, and support related infrastructure activities.
Cognizant rating
7.0
Based on 87 frontline employees who took The Breakroom Quiz
59th of 72 rated business consultants
Job description
Location: Atlanta, GA
Applicants must be authorized to work in the US without sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
The IT Systems Support Analyst is responsible for providing technical support and ensuring the smooth operation of IT services across the organization and its specific location. The role involves troubleshooting hardware, software, network, and OS issues while delivering exceptional customer service to end users. The analyst will support End User Computing (EUC), Microsoft 365 services, mobile devices, collaboration platforms, and local IT infrastructure. The position serves as the primary point of contact for IT incidents and service requests, ensuring timely resolution in accordance with established Service Level Agreements.
About Cognizant's CIS Practice:
Cognizant's CIS (Cognizant Infrastructure Services) Practice is a global leader in providing IT infrastructure services. We deliver innovative solutions to optimize and transform IT infrastructure, ensuring business agility and operational efficiency. Our services include cloud computing, data center management, network services, and cybersecurity. We focus on understanding client needs and delivering customized solutions to drive business success.
What you'll do in the role
End User Support
Endpoint Management
What you'll need to succeed:
Cognizant offers the following benefits for this position, as below:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.
Applicants must be authorized to work in the US without sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
The IT Systems Support Analyst is responsible for providing technical support and ensuring the smooth operation of IT services across the organization and its specific location. The role involves troubleshooting hardware, software, network, and OS issues while delivering exceptional customer service to end users. The analyst will support End User Computing (EUC), Microsoft 365 services, mobile devices, collaboration platforms, and local IT infrastructure. The position serves as the primary point of contact for IT incidents and service requests, ensuring timely resolution in accordance with established Service Level Agreements.
About Cognizant's CIS Practice:
Cognizant's CIS (Cognizant Infrastructure Services) Practice is a global leader in providing IT infrastructure services. We deliver innovative solutions to optimize and transform IT infrastructure, ensuring business agility and operational efficiency. Our services include cloud computing, data center management, network services, and cybersecurity. We focus on understanding client needs and delivering customized solutions to drive business success.
What you'll do in the role
End User Support
- Provide Level 1 and Level 2 support for desktops, laptops, printers, scanners, mobile devices, and peripherals.
- Diagnoses and resolve hardware, software, operating system, and application issues.
- Support Windows operating systems and standard enterprise applications.
- Assist users with Microsoft 365 products, including Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint.
- Provide support for audio/video conferencing solutions and collaboration tools.
- Incident & Service Request Management
Endpoint Management
- Deploy, configure, and maintain desktops, laptops, and mobile devices.
- Support device imaging, software installations, upgrades, and patch management.
- Utilize endpoint management tools such as SCCM, Intune, and remote support utilities.
- Track IT assets and maintain accurate inventory records.
- Provide hands-and-feet support for infrastructure, network, server, and security teams.
- Assist with network connectivity troubleshooting.
- Support datacenter equipment, racks, cabling, and local infrastructure activities.
- Coordinate with vendors and third-party support providers.
- Develop and maintain technical documentation, knowledge articles, and support procedures.
What you'll need to succeed:
- 3-7 years of experience in IT Support, Service Desk, Desktop Support, or EUC
- Strong analytical and problem-solving skills.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Team-oriented with strong stakeholder management capabilities
- Active Directory & Group Policy
- Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
- Hardware & Software Troubleshooting
- IT Service Management (ITIL)
- Network Fundamentals (TCP/IP, DNS, DHCP, VPN)
- Customer Support & Incident Management
- Printer and Peripheral Support
- Preferred Bachelor's Degree in Information Technology, Computer Science,
Cognizant offers the following benefits for this position, as below:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.
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