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Eta Agent Jobs (NOW HIRING)

Saic

COMSEC Manager

Scott Air Force Base, IL · On-site

$80K - $120K/yr

... ETA) program, to include developing comprehensive user-training program for COMSEC Responsible Officers; managing cryptographic agent training and scheduling; training users in the rules for use ...

Niwota Solutions

Operations Supervisor

Brea, CA · On-site

Receive pre-alert from overseas agent, verify shipment details against booking (BL, invoice ... Track vessel schedule, prepare and send arrival notice to customer with accurate ETA, charges, and ...

SAIC

COMSEC Manager

Scott Air Force Base, IL · On-site

$80K - $120K/yr

... ETA) program, to include developing comprehensive user-training program for COMSEC Responsible Officers; managing cryptographic agent training and scheduling; training users in the rules for use ...

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Eta Agent information

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$39.5K

$56K

$75.5K

How much do eta agent jobs pay per year?

As of Sep 15, 2026, the average yearly pay for eta agent in the United States is $56,008.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $68,000.00 per year, depending on experience, location, and employer.

What is an ETA agent?

ETA Agents, or Electronic Travel Authorization Agents, are professionals who assist travelers with obtaining electronic travel authorizations required to enter certain countries. They help applicants fill out the necessary forms online, provide guidance on eligibility requirements, and ensure that all information is submitted correctly to avoid delays or rejections. ETA Agents may also track the status of applications and offer support if additional documentation is needed. Their expertise helps make the travel authorization process smoother and more efficient for clients.

What are the key skills and qualifications needed to thrive as an ETA agent, and why are they important?

To thrive as an ETA (Electronic Travel Authorization) Agent, you need a solid understanding of immigration procedures, documentation requirements, and attention to detail, usually supported by relevant training or experience in travel or visa processing. Familiarity with visa management systems, government portals, and document verification tools is typically required. Excellent communication, problem-solving, and customer service skills help an ETA Agent effectively assist applicants and handle complex situations. These skills ensure efficient, compliant processing and a positive experience for travelers seeking entry authorization.

What are the main challenges ETA agents face when managing high call volumes, and how can they effectively handle them?

Eta Agents often experience periods of high call volumes, especially during peak travel times or service disruptions. Managing these can be challenging, as it requires maintaining accuracy and empathy while working under pressure. Effective strategies include using call management software, prioritizing urgent inquiries, and collaborating closely with team members to ensure consistent and timely communication. Regular training in stress management and customer service skills also helps Eta Agents deliver quality support, even during busy periods.

What is the difference between Eta Agent vs Customer Service Representative?

AspectEta AgentCustomer Service Representative
Required CredentialsHigh school diploma, relevant certificationsHigh school diploma, customer service training
Work EnvironmentLogistics centers, transportation hubsCall centers, retail, office settings
Industry UsageLogistics, freight, transportationRetail, telecommunications, service sectors
Common Search IntentLogistics, freight, transportation jobsCustomer support, call center jobs

Eta Agents typically work in logistics and transportation environments, focusing on freight handling and shipping processes. Customer Service Representatives work mainly in call centers or retail settings, handling customer inquiries and support. While both roles require communication skills, Eta Agents are more specialized in logistics operations, whereas Customer Service Reps focus on customer interaction across various industries.

What job categories do people searching Eta Agent jobs look for?

The top searched job categories for Eta Agent jobs are:

Infographic showing various Eta Agent job openings in the United States as of September 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 71% Physical, 2% Hybrid, and 27% Remote job distribution, with an average salary of $56,008 per year, or $26.9 per hour.

Business Development Manager, ISO Channel

Anaheim, CA • On-site

Quantum Electronic Payments
51 - 200 employees
Learn more about Quantum Electronic Paymentsexternal

$125K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 4 days ago

Job description

Unlock Your Potential with Quantum ePay® We're a growing fintech company focused on delivering innovative payment processing solutions and merchant technology that helps businesses lower costs, earn more, and operate with confidence.

We are seeking a highly motivated Business Development Manager to expand our network of Independent Sales Organizations (ISOs), Agents, Referral Partners, and other strategic channel partners. This is an individual contributor role responsible for identifying, recruiting, and onboarding new channel partners that drive merchant acquisition and payment processing growth.

The ideal candidate is a consultative sales professional with experience in merchant services, fintech, or payments who thrives in a fast-paced, entrepreneurial environment. This role requires a hunter mentality, strong relationship-building skills, and the ability to navigate complex partner organizations and develop revenue-generating partnerships.

You will work closely with Underwriting, Risk, Operations, Product, and Relationship Management to ensure a seamless transition from signed partnership to productive channel relationship.

Key Responsibilities

Partner Acquisition & Channel Expansion

  • Identify, recruit, and onboard new ISO, Agent, Referral, ISV, and strategic channel partners.
  • Build and maintain a robust pipeline of prospective partners through outbound prospecting, networking, referrals, industry events, and digital engagement.
  • Develop and execute territory and channel growth plans to achieve new partner acquisition goals.
  • Identify market opportunities across low, medium, high-risk, and specialty merchant verticals.

Sales & Business Development

  • Conduct discovery conversations to understand partner business models, merchant focus, growth objectives, and processing needs.
  • Present the company's value proposition, product suite, risk capabilities, and partner program benefits.
  • Negotiate partnership terms and guide opportunities through the sales cycle.
  • Drive agreement execution and transition partners into onboarding and activation.

Strategic Market Development

  • Build relationships with industry influencers, consultants, associations, and strategic partners.
  • Represent the company at trade shows, conferences, networking events, and partner meetings.
  • Stay informed on industry trends, competitive solutions, emerging verticals, and market opportunities.
  • Monitor competitor offerings and identify opportunities to differentiate our solutions in the marketplace.

Collaboration & Deal Support

  • Partner with Risk, Underwriting, Operations, Product, and Legal teams throughout the sales process.
  • Assist prospective partners with complex merchant placement strategies and risk alignment.
  • Support proposal development, pricing discussions, and solution design.
  • Ensure smooth handoff to onboarding and relationship management teams after launch.

Pipeline Management & Reporting

  • Maintain accurate forecasting and opportunity tracking within CRM systems.
  • Consistently manage sales activities, pipeline progression, and partner communications.
  • Meet or exceed monthly, quarterly, and annual partner acquisition goals.
  • Provide market intelligence and competitive insights to leadership.

Required Qualifications

  • 5+ years of business development, channel sales, partner sales, or merchant services experience.
  • Proven track record of acquiring new partnerships and exceeding sales targets.
  • Experience selling payment processing, fintech, financial services, SaaS, or related solutions.
  • Strong negotiation and consultative selling skills.
  • Excellent prospecting, relationship-building, and presentation abilities.
  • CRM proficiency, preferably Salesforce or HubSpot.

Preferred Qualifications

  • Experience working with ISO, Agent, ISV, or referral partner channels.
  • Knowledge of payment processing, acquiring, underwriting, and merchant services.
  • Existing industry relationships within the payments ecosystem.
  • ETA CPP certification or equivalent payments industry experience.

Location:

This position is based at our Anaheim Hills office and may require occasional travel for industry trade shows, conferences, partner meetings, dinners, and other business-related events.

Salary:

This role includes a base salary and residual-based commission as part of a total compensation package, in addition to a full range of medical, dental, retirement planning, and other benefits.

  • Base salary: $125,000

Why Work Here?

  • Awarded Top Workplace of Orange County by the OC Register
  • New state of the art, open-concept facility with stand-up desks, balance boards, stationary bikes and more!
  • Work hard, play hard culture!
  • Monthly Beer Socials and BBQs!
  • Proven "promote from within" mentality!
  • Benefit offerings:
    • Medical, dental, vision, acupuncture and chiropractic
    • 401k Safe Harbor; 100% employer match processed semi-monthly, up to 4.5%

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