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Ess Tech Support Jobs (NOW HIRING)

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ESS Administrator

New London, CT · On-site

... Support mission-critical physical security and IT solutions for the U.S. Coast Guard Academy ... Systems (ESS) support, including access control and video management systems, while ensuring ...

New

ITC Federal, Inc.

ESS Administrator

New London, CT · On-site

... and IT solutions to solve mission-critical problems supporting the US government. The ESS ... Administrator provides frontline (Tier I) support for the electronic security systems that protect ...

Mission Multiplier

Program Manager

Huntsville, AL · On-site

Mission Multiplier is looking for a Program Manager to support our IDIQ contract and related task ... Qualifications * Minimum of 7-10 years of experience in the UMCS/ESS technology field and ...

Mission Multiplier

Program Manager

Huntsville, AL · On-site

Mission Multiplier is looking for a Program Manager to support our IDIQ contract and related task ... Qualifications:Minimum of 7-10 years of experience in the UMCS/ESS technology field and ...

ESS Clinical

School Occupational Therapist

Carlsbad, NM · On-site

$71/hr

... technology. * Maintain accurate documentation, progress reports, and Medicaid billing (if ... of ESS Clinical's mission to support students and school communities by providing exceptional ...

Mission Multiplier

Program Manager

Huntsville, AL

Mission Multiplier is looking for a Program Manager to support our IDIQ contract and related task ... Qualifications: * Minimum of 7-10 years of experience in the UMCS/ESS technology field and ...

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Ess Tech Support information

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$27K

$43.5K

$66K

How much do ess tech support jobs pay per year?

As of Sep 10, 2026, the average yearly pay for ess tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What does an Ess Tech Support do?

An ESS Tech Support professional provides technical assistance and support for Enterprise Storage Solutions (ESS) systems. They troubleshoot hardware and software issues, assist with system installations, and help users resolve problems related to storage devices and data management. Their role often includes monitoring system performance, performing regular maintenance, and ensuring data security. They also work closely with IT teams and vendors to implement updates and upgrades, making sure that the storage infrastructure runs efficiently.

What are the key skills and qualifications needed to thrive as an Ess Tech Support?

To thrive as an ESS Tech Support specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and often a relevant degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and diffuse stressful situations. These competencies ensure timely and accurate technical support, leading to increased user satisfaction and system reliability.

How does an Ess Tech Support typically collaborate with other departments to resolve technical issues?

As an Ess Tech Support professional, you will frequently interact with teams such as engineering, product management, and customer service to resolve complex technical issues. Collaboration often involves gathering detailed information from users, escalating unresolved problems to higher-level technical staff, and communicating updates to both customers and internal stakeholders. This cross-functional teamwork ensures that technical challenges are addressed efficiently and that solutions are aligned with business needs. Building strong relationships and maintaining clear communication channels with other departments is essential for success in this role.

What is the difference between Ess Tech Support vs IT Support Specialist?

AspectEss Tech SupportIT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (often similar)
Work EnvironmentHealthcare facilities, hospitals, clinicsOffices, corporate environments, healthcare settings
Industry UsagePrimarily in healthcare/medical industryBroader IT industry, including healthcare
Job FocusSupporting healthcare-specific systems and devicesSupporting general IT infrastructure and hardware

Ess Tech Support and IT Support Specialist roles share similar certifications and technical skills. However, Ess Tech Support focuses specifically on healthcare technology and medical systems, while IT Support Specialists handle a wider range of general IT issues across various industries. Both roles require strong troubleshooting skills and certifications like CompTIA A+ and Network+, but their work environments and focus areas differ significantly.

What are popular job titles related to Ess Tech Support jobs?

For Ess Tech Support jobs, the most frequently searched job titles are:

Security and Compliance Consultant (OT Regulatory Compliance)

Denver, CO • On-site

Xcel Energy
Utilities • 10K+ employees
Learn more about Xcel Energyexternal

$97K - $138K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Xcel Energy rating

8.3

Company rating: 8.3 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

Job description

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you're looking for.

Position Summary

The Security and Compliance Consultant within Enterprise Security Services (ESS) is responsible for the governance, execution, and continuous improvement of OT regulatory compliance programs aligned with NERC CIP and TSA security directives, ensuring effective management of regulatory obligations through internal controls, compliance assessments, evidence management, audit readiness, and continuous monitoring. This role provides expert guidance to business units, application owners, and technology teams to drive alignment with regulatory requirements, strengthen control effectiveness, and reduce compliance risk while establishing clear ownership, standardized processes, and meaningful metrics that deliver leadership visibility into control performance, audit readiness, and remediation progress. Additionally, the position maintains and enhances ESS policies, procedures, tools (e.g., Archer eGRC platform), and processes to enable sustainable, defensible compliance practices and support effective responses to audits, inspections, and regulatory inquiries.

Essential Responsibilities

  • Operations Management: Lead and execute OT compliance programs across NERC CIP and TSA requirements, including internal controls, assessments, and audit readiness. Identify and mitigate compliance risks through data analysis, control performance, and audit insights while ensuring accuracy and integrity of compliance evidence and reporting.

  • Process Management: Design, operate, and continuously improve standardized compliance processes and tools (e.g., Archer) supporting evidence management, control execution, and regulatory reporting. Ensure processes are sustainable, traceable, and audit-defensible while driving efficiency and incorporating regulatory guidance and lessons learned.

  • Training / Communications: Deliver targeted training and guidance to stakeholders to ensure clear understanding of compliance responsibilities, regulatory requirements, and ESS processes. Develop and track metrics and KPIs to measure control effectiveness, audit readiness, and overall program maturity.

  • Relationship Management: Serve as a primary compliance liaison across ESS, Technology Services, Transmission, and Generation, and coordinate with auditors and regulators. Drive accountability, clarify ownership, and incorporate stakeholder feedback to enhance compliance processes, tools, and governance practices.

Minimum requirements:

  • Bachelor's degree in technology, Science, Business or related field, or 4 years of experience equivalent to the position.
  • Seven years of related functional experience.
  • At least 2 years of experience using project management tools, techniques and communication processes, or equivalent demonstrated knowledge and skills.
  • Experience in IT, Supply Chain or Security. Demonstrated experience in project management activities.
  • Expertise in NERC and TSA policy and regulation compliance.
  • Demonstrated ability to work in a diverse, regulated and rapidly changing business environment.
  • Previous management of core business processes with proven ability to learn processes and cut waste and continuously improve solutions.
  • Excellent communication skills, effective with varying organizational levels and skill set, and able to translate between technical and non-technical concepts.
  • Excellent Relationship Management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results.
  • Demonstrated proficiency using Archer eGRC platform strong preferred.

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you're ready to be a part of something big, we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com.

Non-BargainingThe anticipated starting base pay for this position is: $97,600.00 to $138,600.00 per yearThis position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

Deadline to Apply: 08/23/26

EEO is the Law |EEO is the Law Supplement | Pay Transparency Nondiscrimination | Equal Opportunity Policy (PDF) | Employee Rights (PDF)

All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.

ACCESSIBILITY STATEMENT

Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at recruiting@xcelenergy.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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About Xcel Energy

Sourced by ZipRecruiter

Xcel Energy is a prominent electricity and natural gas service provider serving multiple states in the United States, including Colorado, Michigan, Minnesota, New Mexico, North Dakota, South Dakota, Texas, and Wisconsin. Our commitment revolves around delivering essential services to our valued customers. As a trailblazer in the industry, we were the first major US electricity provider with a visionary goal to achieve 100% carbon-free electricity by 2050 and an ambitious 80% reduction in carbon emissions by 2030, based on 2005 levels. Through innovative electric vehicle initiatives, we actively contribute to carbon reduction not only in our electricity generation but also in the transportation sector within the states we operate. Simultaneously, we remain devoted to ensuring cost-effectiveness for our customers by implementing advanced electricity rates and energy efficiency programs.

Industry

Utilities

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

Year founded

1909

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