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Eis Technical Support Jobs (NOW HIRING)

Dyno Nobel

Senior EIS Technical Manager

Simsbury, CT · On-site

$115K - $158K/yr

Job Brief Responsible and accountable for the technical support, coordination, and performance management of Dyno Nobel's Electronic Initiation Systems (EIS) portfolio, including hardware, software ...

EBSCO

Technical Support Representative

$37K - $52K/yr

Ample resources, tools, training, and support are provided to ensure your continued success as a Technical Support Representative, as well as your further development and career growth at EIS. About ...

EBSCO

Technical Support Representative

$37K - $52K/yr

Ample resources, tools, training, and support are provided to ensure your continued success as a Technical Support Representative, as well as your further development and career growth at EIS. About ...

EBSCO

Technical Support Representative, Novelist

$37K - $52K/yr

There will be ample resources, tools, training, and support to ensure your success as a Technical Support Representative and your development and career growth at EIS. About You * 2+ years of ...

EBSCO

Technical Support Representative, Novelist

$37K - $52K/yr

There will be ample resources, tools, training, and support to ensure your success as a Technical Support Representative and your development and career growth at EIS. About You * 2+ years of ...

Dyno Nobel

EIS Lead - Western US

Salt Lake City, UT · On-site

$99K - $130K/yr

As the Electronic Initiation Systems (EIS) Lead you will lead efforts to support and convert ... Provide technical support and assistance to distributors, WOs channels and end users for customer ...

EIS, Inc.

Engineer

Canton, GA · On-site

$100 - $125/hr

Provide technical support to ensure processes run efficiently and meet quality requirements ... EIS Legacy is an equal opportunity employer. We celebrate diversity and are committed to creating ...

EIS, Inc.

$100 - $125/hr

Provide technical support to ensure processes run efficiently and meet quality requirements ... EIS Legacy is an equal opportunity employer. We celebrate diversity and are committed to creating ...

Dyno Nobel

EIS Lead - Western US

Salt Lake City, UT · On-site

$99K - $130K/yr

As the Electronic Initiation Systems (EIS) Lead you will lead efforts to support and convert ... Provide technical support and assistance to distributors, WOs channels and end users for customer ...

EIS

Program Director, Professional Services

$150K - $170K/yr

... or EIS Group led) and clarifies roles and responsibilities * Supports the proposal quality ... Technical Expertise * Minimum 10+ years of experience in professional services project/program ...

QBE LLC

Senior Process Architect

Fort Belvoir, VA · On-site

This Position is a direct support the PEO-EIS Technical Director and will be a member of the PEO-EIS Tech Director advisory team. This position will provide business analysis, business process ...

QBE LLC

Senior Process Architect

Fort Belvoir, VA · On-site

This Position is a direct support the PEO-EIS Technical Director and will be a member of the PEO-EIS Tech Director advisory team. This position will provide business analysis, business process ...

ijetconnect

Intelligence Analyst II - EIS

Plano, TX · On-site

Support travel risk management by tracking high-risk destinations and conducting employee check-ins ... Technical proficiency with Microsoft Office (Word, Excel, PowerPoint), Google Earth, and Google ...

ijetconnect

Intelligence Analyst II - EIS

Plano, TX · On-site

Support travel risk management by tracking high-risk destinations and conducting employee check-ins ... Technical proficiency with Microsoft Office (Word, Excel, PowerPoint), Google Earth, and Google ...

EIS

CNC Operations Specialist

Canton, GA · On-site

$30 - $35/hr

... technical support, and collaborates closely with engineering, quality, and leadership teams ... EIS Legacy is an equal opportunity employer. We celebrate diversity and are committed to creating ...

ijetconnect

Intelligence Analyst II - EIS

Mclean, VA

Support travel risk management by tracking high-risk destinations and conducting employee check-ins ... Technical proficiency with Microsoft Office (Word, Excel, PowerPoint), Google Earth, and Google ...

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Eis Technical Support information

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How much do eis technical support jobs pay per year?

As of Sep 10, 2026, the average yearly pay for eis technical support in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

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Infographic showing various Eis Technical Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.

Senior EIS Technical Manager

Simsbury, CT • On-site

Dyno Nobel
Coal, Metals and Minerals Mining • 1 - 5K employees
Learn more about Dyno Nobelexternal

$115K - $158K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 16 days ago

Dyno Nobel rating

7.5

Company rating: 7.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Job Brief
Responsible and accountable for the technical support, coordination, and performance management of Dyno Nobel's Electronic Initiation Systems (EIS) portfolio, including hardware, software, and associated electronic detonator products.
Who We Are
Dyno Nobel is a global leader in commercial explosives, manufacturing and blasting technology, delivering innovative solutions to the mining, quarry, construction, and seismic industries. With a legacy of safety, performance, and technical excellence, Dyno Nobel is known for pushing the boundaries of what's possible in commercial explosives-helping customers optimize operations, improve productivity, and reduce environmental impact. Backed by a team of dedicated professionals and a commitment to continuous improvement, Dyno Nobel sets the standard for reliable and responsible blasting manufacturing and services worldwide
What You'll Do:
As a Senior EIS Technical Manager, you will be responsible and accountable for the technical support, coordination, and performance management of Dyno Nobel's Electronic Initiation Systems (EIS) portfolio, including hardware, software, and associated electronic detonator products. Other duties include:
  • Strengthens the connection between field operations, repair/service centers, product management, engineering, software, manufacturing, quality, and commercial teams.
  • Ensures that recurring field issues are captured, investigated, documented, trended, communicated, and closed out in a controlled manner.
  • Field Issue and CDR Management. Assess, prioritize, investigate and coordinate resolution of day-to-day field issues. Maintain clear records (root cause and corrective actions), product configuration, operating conditions, software version, equipment SN's and site context, for both CDR's and Non-CDR's.
  • Prepare comprehensive CDR reports by consolidating technical evidence, event timelines, product data, test results, repair findings, field observations, root-cause and corrective actions.
  • Manage and coordinate all product hardware, firmware, and equipment changes, upgrades, and updates throughout the product lifecycle.
  • Ensure changes are properly assessed, documented, communicated, and implemented through effective coordination with Dyno Nobel, DetNet, and other key stakeholders.
  • Provide product-specific guidance to internal stakeholders on Commander, Ranger, Navus, ViewShot, BlastWeb, and related products. Clarify intended operation, known issues, troubleshooting steps, and escalation requirements
  • Support validation of maintenance software releases for all applicable products. Coordinate FTP (Field Trial Procedure), capture defects, validate fixes, and document release readiness concerns.
  • Assist with field-trial planning, execution support, data capture, trial observations, issue documentation, and post-trial reporting, including ,product-improvement recommendations.
  • Act as the "voice of the customer," leveraging field engagement, sales feedback, and customer interactions to identify opportunities for product and service improvements.

What We're Looking For:
  • Bachelor's degree in Engineering, Business, or a related discipline - advanced degree preferred. Equivalent combination of education and relevant work experience will be considered.
  • 5+ years of progressive experience in the explosives industry, with a focus on Electronic Initiation Systems, marketing, or related commercial and technical roles.
  • Comprehensive knowledge of energetic products, including a deep understanding of their technical characteristics, performance, and field applications.
  • Understanding of market dynamics, customer segments, and the competitive landscape, with the ability to translate insights into effective product resolutions.
  • Subject Matter Expert (SME) level of understanding of Dyno Nobel EIS, including hardware (field equipment), and software platforms (hardware and PC).
  • Practical understanding of field troubleshooting, blast-site conditions, customer support expectations, and urgency management.
  • Must be willing to undergo and pass an ATF background check as required to be a possessor of explosives
  • Positive attitude, friendly demeanor, and a team player

What We Offer:
  • 3 weeks vacation + 12 paid holidays + PTO days
  • Full health benefits including employer HSA contributions + dental plan with an orthodontic option, wellness coaching available
  • Matching 401K
  • Generous tuition reimbursement program
  • Generous paid parental leave
  • Friendly and supportive coworkers

Zero Harm for Everyone Everywhere
Value People - Respect, Recognize & Reward
Think Customer. Everyone. Every day
Treat the Business as our Own
Care for the Community & our Environment
Challenge & Improve the Status Quo
Deliver on our Promises
Dyno Nobel is an equal employment opportunity employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, protected veteran status, genetic information or any other characteristic protected by law.
*Dyno Nobel does not accept unsolicited agency resumes without prior contract agreements for specified role. Agencies should not forward resumes to our jobs alias, Dyno Nobel employees or any other organization location. Dyno Nobel is not responsible for any agency fees related to unsolicited resumes.*

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About Dyno Nobel

Sourced by ZipRecruiter

Dyno Nobel is a global leader in the commercial explosives industry, and you can be a part of something big!

Industry

Coal, metals and minerals mining

Company size

1,001 - 5,000 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1865

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