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Eppendorf Se Jobs (NOW HIRING)

Build and maintain strong, long-term relationships with customers through in person meetings, calls and other remote interactions, identifying needs and securing orders for Eppendorf products.

Build and maintain strong, long-term relationships with customers through in person meetings, calls and other remote interactions, identifying needs and securing orders for Eppendorf products.

Present, position and quote Eppendorf Bioprocess product offerings, guiding customers through the evaluation process and supporting them in selecting the right solutions for their applications.

Present, position and quote Eppendorf Bioprocess product offerings, guiding customers through the evaluation process and supporting them in selecting the right solutions for their applications.

How you can make an impact As part of the Sales team in Eppendorf Italy, responsible for Lombardia and North of Italy, you play a pivotal role as Team Lead by actively coaching, coordinating, and ...

Perform onsite service efficiently and effectively on Eppendorf instruments and equipment, including installation, operator training, preventive maintenance, testing, troubleshooting, adjustments ...

Champion compliance with the Eppendorf Quality Management System for your product lines, including initiating CAPAs, assessing third-party service quality, handling nonconformities, managing quality ...

Perform on-site service efficiently and effectively on Eppendorf instruments and equipment, including installation, operator training, preventive maintenance, testing, troubleshooting, adjustments ...

$15.75 - $19.25/hr

Echter Teamspirit und große Leidenschaft für das, was wir tun Die Aufgaben * Freundliche Bedienung der Gäste in den von Aramark geführten gastronomischen Einrichtungen der Eppendorf SE ...

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Eppendorf Se information

See salary details

$60K

$92.1K

$118K

How much do eppendorf se jobs pay per year?

As of Jun 16, 2026, the average yearly pay for eppendorf se in the United States is $92,091.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,500.00 and $104,500.00 per year, depending on experience, location, and employer.

What can I expect regarding collaboration and team structure when working at Eppendorf SE?

At Eppendorf SE, employees typically work in cross-functional teams that include specialists from R&D, production, quality assurance, and sales. Collaboration is a key part of the company culture, with regular meetings and open communication encouraged to drive innovation and ensure project success. You can expect to work alongside both local and international colleagues, as Eppendorf has a global presence and often forms project teams across different offices. This environment offers opportunities to learn from diverse perspectives and to contribute to projects that impact the life sciences industry.

What are the key skills and qualifications needed to thrive as an employee at Eppendorf SE, and why are they important?

To thrive at Eppendorf SE, you typically need a background in life sciences, biotechnology, or engineering, often supported by relevant degrees or technical qualifications. Familiarity with laboratory equipment, data analysis software, and quality management systems like ISO 9001 is important. Strong problem-solving abilities, attention to detail, and effective communication skills distinguish high-performing team members. These competencies ensure precise scientific results, adherence to industry standards, and productive collaboration in Eppendorf’s innovative environment.

What is the difference between Eppendorf Se and Eppendorf Lab Technician?

AspectEppendorf SeEppendorf Lab Technician
Required CredentialsTypically requires a degree in life sciences or related fieldRequires a relevant diploma or associate degree in laboratory sciences
Work EnvironmentResearch labs, biotech companies, pharmaceutical firmsLaboratories, research facilities, clinical settings
Employer & Industry UsageUsed in biotech, pharma, research institutionsEmployed in similar industries, often as entry-level or technical staff

The main difference between Eppendorf Se and Eppendorf Lab Technician lies in their roles and qualifications. Eppendorf Se typically refers to a sales or service engineer specializing in laboratory equipment, requiring technical knowledge and industry certifications. In contrast, Eppendorf Lab Technicians focus on conducting experiments and maintaining lab equipment, requiring relevant laboratory credentials. Both roles operate within research and biotech environments but serve different functions within the industry.

What is Eppendorf SE and what do they do?

Eppendorf SE is a leading life sciences company that specializes in the development, production, and distribution of laboratory equipment, consumables, and services for use in research, diagnostics, and industrial laboratories. Their products include pipettes, centrifuges, PCR equipment, bioreactors, and other laboratory instruments. Eppendorf serves scientists and lab professionals globally, supporting advancements in biotechnology, pharmaceuticals, and academic research.
What cities are hiring for Eppendorf Se jobs? Cities with the most Eppendorf Se job openings:
What states have the most Eppendorf Se jobs? States with the most job openings for Eppendorf Se jobs include:
Infographic showing various Eppendorf Se job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $92,091 per year, or $44.3 per hour.

Director of Service Operations f/m/d

Eppendorf SE

Enfield, CT

$120K - $130K/yr

Full-time

Posted 10 hours ago


Job description

How you can make an impact
  • Oversee the daytoday operations of Eppendorf's North American Service organization from our Enfield, CT office, ensuring a bestinclass customer experience through efficient management of service requests, optimized call routing, scheduling, dispatch and technical resource utilization.

  • Provide handson leadership for Service backoffice and commercial support teams - including Scheduling & Dispatch, Administration, Technical Product Teams and InHouse Repair & Calibration - setting clear priorities, coaching team members and driving collaboration.

  • Own the endtoend customer request workflow from creation through execution, completion and billing, establishing transparent communication, reporting and escalation processes that identify and implement operational improvements.

  • Lead quality and continuousimprovement efforts across the service lifecycle, addressing tactical challenges and guiding strategic enhancements in local workflows (Eppendorf NA) while interfacing with and escalating to global functions (Eppendorf SE) when needed.

  • Take ownership of technical training programs for Eppendorf NA by defining requirements, reviewing content and overseeing the operational delivery of training to internal teams, customers and thirdparty providers.

  • Create, maintain and continually improve Service KPIs, Quality Standards and SOPs, ensuring regular reporting at national, regional and individual levels and enforcing CRM standards and best practices.

  • Direct the operational and commercial management of key global programs (e.g., Merck/Ancillare/IDEXX), lead or support customer MSAs, Service T&Cs, SOWs and Service Quality Agreements, and participate in critical customer negotiations, including up to 20% domestic and international travel.

What sets you apart
  • Bringing a bachelor's degree in Business, Science, Marketing or Communications and/or 5-10 years of related experience in service, logistics or manufacturing, with proven leadership qualities.

  • Good knowledge of the life science industry - including competitive landscape, service products and business models, and key customer segments - or the motivation to build this quickly.

  • Strong business acumen: you understand how service operations, cost structures, pricing and contracts influence profitability and longterm customer relationships.

  • Experience with businessrelevant service and administrative processes, and a clear understanding of what drives customer satisfaction in a service environment.

  • Excellent English skills and the ability to communicate clearly and convincingly with stakeholders at different levels, internally and externally.

  • Strong networking skills that help you build and maintain relationships across functions, regions and with external partners.

  • Motivational and coaching skills: you inspire your teams, provide constructive feedback, develop talent and foster a culture of accountability and continuous improvement.

What we offer
  • We value your contribution. A competitive annual base salary in the range of $120,000-$130,000, plus a comprehensive bonus/commission structure.

  • Strategic impact. A central leadership role in Enfield, CT, where you shape how Service Operations run across North America and influence customer satisfaction and business performance.

  • Purpose and impact. You ensure that critical life science instruments and systems are supported reliably, directly enabling customers to advance research and improve lives.

  • Comprehensive benefits. A competitive total rewards package, including health, financial and education benefits