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Epost Jobs (NOW HIRING)

Birdi

Support Engineer

Paradise Valley, AZ · On-site

Familiarity of ePost or other pharmacy management systems * Prior experience in Retail, Mail Order Pharmacy, Specialty Pharmacy, PBM, pharmaceutical or managed health care industry strongly preferred.

Birdi

Support Engineer

Plymouth, MI · On-site

Familiarity of ePost or other pharmacy management systems * Prior experience in Retail, Mail Order Pharmacy, Specialty Pharmacy, PBM, pharmaceutical or managed health care industry strongly preferred.

Vontier

Engineering Manager

Stow, OH

Respond to Customer Service requests for engineering and quality expertise through the Epost-it process * Author field communications for quality related concerns WHO YOU ARE (Qualifications ...

Vontier Corporation

Engineering Manager

Stow, OH

Respond to Customer Service requests for engineering and quality expertise through the Epost-it process * Author field communications for quality related concerns WHO YOU ARE (Qualifications ...

Matco Tools

Engineering Manager

Stow, OH · On-site

Respond to Customer Service requests for engineering and quality expertise through the Epost-it process * Author field communications for quality related concerns Qualifications: WHO YOU ARE ...

Carlyle

Payment Operations Administrator

Washington, DC · On-site

$90K - $100K/yr

Approve invoices in the Payment Operations Manager and Exception workflow steps. * Assist with troubleshooting payment issues and collaborate with Banking Operations and GTS/EPOST as needed. * Cancel ...

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How much do epost jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for epost in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is an Epost job?

An Epost job typically involves managing and handling electronic mail (email) communications within an organization. Responsibilities may include organizing incoming and outgoing emails, ensuring proper distribution, responding to inquiries, and maintaining email security and efficiency. This role may also involve working with email marketing campaigns, customer support, or internal communications systems. Depending on the organization, additional tasks such as scheduling, data entry, and document management may also be required.

What are the key skills and qualifications needed to thrive in the Epost position, and why are they important?

To succeed as an Epost (Electronic Post or Digital Mailroom Specialist), candidates typically need strong organizational skills, attention to detail, and proficiency in using digital mail management systems. Familiarity with document scanning equipment, OCR software, and secure email platforms is often required, along with certifications in records management or information security being advantageous. Excellent time management, adaptability, and clear communication are important soft skills that help when collaborating with office teams and maintaining confidentiality. These skills are essential to ensure reliable, fast, and secure processing and distribution of incoming and outgoing digital correspondence in a professional environment.

What types of documents and communications will I typically process or handle as an Epost specialist?

As an Epost specialist, you will regularly handle a variety of incoming and outgoing documents including invoices, contracts, legal correspondence, and confidential HR materials, converting physical mail into secure digital formats as needed. You may also be responsible for securely distributing these materials to the appropriate departments or individuals within the organization using digital platforms. Collaboration with IT, compliance, and administrative teams is common to ensure accuracy, security, and privacy in document handling. This role often involves maintaining detailed records and logs, troubleshooting digital mailroom hardware/software, and adhering to best practices in data protection.
More about Epost jobs
What job categories do people searching Epost jobs look for? The top searched job categories for Epost jobs are:
Epost jobs near you
Infographic showing various Epost job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Support Engineer

Support Engineer

Birdi

Paradise Valley, AZ • On-site

Full-time

Posted 6 days ago

Job description

Position Summary: We are seeking a dedicated Site Reliability Engineer (SRE) to join our team. This position focuses on ensuring the reliability and performance of our systems through user acceptance testing (UAT), issue investigation, ticketing, collaboration with vendors and internal stakeholders, and maintaining release notes. The ideal candidate will have a background in help-level support, with an emphasis on troubleshooting and coordination.
Essential Duties/Responsibilities:
  • User Acceptance Testing (UAT) Support: Assist in coordinating and supporting UAT processes, ensuring systems meet functional and performance requirements before deployment. Work with stakeholders to validate test results and document outcomes.

  • Issue Investigation and Resolution: Troubleshoot system and application issues, identifying root causes and escalating complex problems to senior engineers or vendors as needed. Ensure timely resolution to maintain system reliability.

  • Ticketing and Incident Management: Manage and prioritize support tickets using tools like Jira and/or vendor ticketing tools (Redmine). Track issues, provide updates to stakeholders, and ensure proper documentation of resolutions.

  • Vendor and Internal Stakeholder Collaboration: Act as a liaison between internal teams (e.g., development, QA, and operations) and external vendors to resolve issues, coordinate updates, and ensure compliance with service-level agreements (SLAs).

  • Release Notes and Documentation: Prepare and maintain clear, accurate release notes for system updates and deployments. Document processes, issues, and resolutions to support knowledge sharing and team efficiency.

  • Monitoring and Reporting: Monitor system performance using tools like Splunk or Grafana, report trends to stakeholders, and escalate potential issues proactively.

  • Process Improvement: Identify opportunities to streamline support processes, improve system reliability, and enhance user experience through feedback and collaboration with teams.

  • Assist in the integration and rollout of new solutions to Pharmacy and Call Center which may include weekend and holiday hours.

  • Collaborate with Pharmacy Operations to identify and resolve technical issues impacting workflow, efficiency, and compliance.

Required Skills/Abilities:
  • Experience: 5+ years in a similar role, focusing on technology support, troubleshooting, UAT testing, etc.

  • Bachelor's degree in technology or a related field, proven industry experience will be acceptable in lieu of a degree.

  • Familiarity with ticketing systems (e.g., Jira, ServiceNow).

  • Familiarity of ePost or other pharmacy management systems

  • Prior experience in Retail, Mail Order Pharmacy, Specialty Pharmacy, PBM, pharmaceutical or managed health care industry strongly preferred.

  • Strong communication skills to collaborate with vendors and internal stakeholders.

  • Detail-oriented with excellent documentation and organizational skills.

  • Ability to prioritize tasks and manage time effectively in a fast-paced environment.

Preferred Skills/Abilities:
  • Experience supporting UAT in a software development lifecycle.

  • Familiarity with IT change management processes or release management.

  • Exposure to working with cross-functional teams in an Agile or DevOps environment.

Work Environment/Physical Requirements:
  • Home-based office environment, with minimal exposure to excessive noise or adverse environmental issues, and occasional local and/or overnight travel, including exposure to heat, cold, and inclement weather conditions. Transportation for travel typically includes automobile and plane.

  • Ability to sit for prolonged periods of time.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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