ZipRecruiter

Log In

1

Epic Support Jobs in Washington (NOW HIRING)

Alluvial Concepts

Epic Developer

Washington, DC · On-site

Support and execute Epic upgrade processes, including environment preparation, testing, and post-upgrade validation. * Troubleshoot complex technical issues across integration layers, reporting ...

Deloitte

Epic Research & Genomics Analyst

Mclean, VA · On-site +1

Work you'll do/Responsibilities As an Epic Research & Genomics Sr. Consultant at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and ...

Deloitte

Epic Research & Genomics Analyst

Rosslyn, VA · On-site +1

Work you'll do/Responsibilities As an Epic Research & Genomics Sr. Consultant at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and ...

VHC Health

Epic Principal Trainer, Beacon

Alexandria, VA · On-site

$70K - $126K/yr

This position is responsible for the design, development and maintenance of the Epic training ... The Principal Trainer typically support an assigned application(s) and is responsible for achieving ...

VHC Health

Epic Principal Trainer, Beacon

Alexandria, VA · On-site

Position Title Epic Principal Trainer, Beacon Purpose & Scope: This position is responsible for the ... The Principal Trainer typically support an assigned application(s) and is responsible for achieving ...

GW MFA

Epic Senior Analyst Ambulatory

Arlington, VA

$85K - $115K/yr

The Epic-Certified Sr. Ambulatory Analyst is a senior-level, highly technical role responsible for the design, build, implementation, optimization, and support of the Epic Ambulatory application.

MFA

Epic Senior Analyst Ambulatory

Arlington, VA · On-site

$41.01 - $55.53/hr

The Epic-Certified Sr. Ambulatory Analyst is a senior-level, highly technical role responsible for the design, build, implementation, optimization, and support of the Epic Ambulatory application.

next page

Showing results 1-20

All JobsEpic Support JobsEpic Support Jobs in Washington

Epic Support information

What is the difference between Epic Support vs Epic Analyst?

AspectEpic SupportEpic Analyst
Required CredentialsEpic Certifications, IT or healthcare backgroundEpic Certifications, healthcare or IT background
Work EnvironmentTechnical support, troubleshooting, user assistanceSystem analysis, workflow optimization, project implementation
Employer & Industry UsageHospitals, healthcare organizations using Epic systemsHospitals, healthcare organizations, consulting firms

Epic Support roles focus on providing technical assistance and troubleshooting for Epic software users, ensuring smooth operation. Epic Analysts typically analyze workflows, implement system configurations, and optimize Epic modules. While both roles require Epic certifications and healthcare IT knowledge, Epic Support emphasizes user support, whereas Epic Analysts concentrate on system analysis and improvements.

Can I work remotely for Epic?

Epic Support roles can often be performed remotely, depending on the company's policies and the specific position. Candidates should review the job listing for remote work options and be prepared to use tools like remote desktop software and communication platforms. Availability of remote work may vary by role and location requirements.

How difficult is it to get hired at Epic?

Getting hired as an Epic Support specialist typically requires relevant technical skills, experience with healthcare IT systems, and often certifications such as Epic certifications. The hiring process can be competitive, involving multiple interview stages and assessments of technical knowledge and problem-solving abilities.

How much does an Epic support specialist make?

An Epic Support Specialist typically earns between $60,000 and $85,000 annually, depending on experience, location, and certifications. The role often requires knowledge of Epic software systems and customer support skills, with some positions offering additional benefits or bonuses.

What are some common challenges faced by Epic Support professionals when assisting healthcare staff with electronic health record (EHR) issues?

Epic Support professionals often encounter challenges such as troubleshooting complex EHR workflows, addressing urgent issues during high-pressure clinical situations, and communicating technical information to non-technical users. They must balance resolving immediate user concerns with longer-term system optimization. Strong problem-solving skills and patience are essential, as is the ability to work collaboratively with clinical staff, IT teams, and sometimes Epic analysts or trainers.

How can I make 2000 a week working from home?

Epic Support roles typically pay hourly or per ticket, and earning $2000 weekly requires working full-time hours at a competitive rate, often around $20-$30 per hour. Increasing income may involve taking on additional shifts, improving skills to qualify for higher-paying support positions, or working for multiple clients or companies simultaneously, especially if the role allows remote work and flexible scheduling.

What is Epic Support?

Epic Support refers to the team or professionals who provide technical assistance and troubleshooting for Epic Systems, a widely used electronic health record (EHR) software in healthcare organizations. These specialists help users resolve issues, answer questions about the software, and ensure optimal performance of the system. Epic Support professionals may work internally at hospitals or for consulting firms and are essential for maintaining smooth clinical and administrative operations. They often have specialized training or certification in Epic modules and collaborate with IT, clinicians, and administrative staff.

What are the key skills and qualifications needed to thrive as an Epic Support specialist, and why are they important?

To thrive as an Epic Support specialist, you need a solid understanding of healthcare workflows, technical troubleshooting abilities, and preferably experience with the Epic electronic health record (EHR) system, often supported by Epic certification. Familiarity with Epic modules, ticketing systems, and remote desktop support tools is typically required. Strong communication, problem-solving skills, and patience are essential for effectively assisting end-users and collaborating with IT teams. These skills ensure efficient resolution of technical issues, minimize disruptions to clinical operations, and support the smooth functioning of healthcare technology.
What are the most commonly searched types of Epic Support jobs in Washington? The most popular types of Epic Support jobs in Washington are:
What are popular job titles related to Epic Support jobs in Washington? For Epic Support jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Epic Support jobs in Washington look for? The top searched job categories for Epic Support jobs in Washington are:
Epic Support jobs near you
Infographic showing various Epic Support job openings in Washington as of July 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 74% Full Time, 11% Part Time, 11% Contract, and 1% Summer. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Epic Hospital Billing Analyst- Consultant-Project

Epic Hospital Billing Analyst- Consultant-Project

Deloitte

Rosslyn, VA • Hybrid

$54K - $72K/yr

Other

Posted 7 days ago

Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

58th of 150 rated financial services

Job description

Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Epic Hospital Billing professional, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Talent Model. Project is a talent model that is tailored specifically for long-term, client service delivery. Our Epic Hospital Billing Analyst will be a primary member of the Epic support team. This role is a hybrid role. PTM Epic Hospital Billing Professionals will support/coach/advise our Client's Project IT Team with tasks throughout the implementation cycle - Design/Workflows, System Build, Testing, Upgrades, and Activation while minimizing extensive travel. This unique opportunity provides you with a full career path within the firm.

Work you'll do/Responsibilities
  •   Demonstrate in-depth knowledge of Epic Certifications required
  •  Exhibit meticulous attention to detail in all aspects of project delivery, ensuring that work is executed with precision and in alignment with  established guidelines and quality standards
  • Provide Epic design, build, and testing expertise and experience for assigned Epic module
  • Follow guidelines for complex to critical issue handling and ensure that the team follows them
  • Manage application enhancements, break-fixes, standard applications changes and maintenance activities
  • Attend team meetings to discuss team and project related activities, work tasks, and issues
  • Responsible for work assignment & prioritization across shores
  • Coordinate with the offshore team for continuity of build, deployment and support
  • Conduct ongoing system build and configuration for assigned Epic module
  • Develop, support and maintain all required system design and build documents and other system documentation
  • Complete specific team task activities as outlined in the project work plan and other job-related duties as assigned
  • Drive discussions with business and functional analysts to understand the business requirements
  • Create and maintain regular status reports and provide verbal and written status to project managers and project leadership, as required
  • Anticipate, prepare and escalate upcoming issues/risks
  • Perform detailed quality reviews/audits on deliverables and provide technical guidance to the team members.
  • Identify problems to reduce recurring incidents and identify improvement opportunities               


The Team 

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.


Our Industry Solutions team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.
Qualifications

Required:

  •         Current Epic Hospital Billing Certification
  •       3+ years of experience with required module(s) development & application maintenance
  •           3+ years of experience in healthcare operations, clinical environment, or healthcare setting
  •          Solid analytical and critical thinking skills
  •          Ability to identify issues, prioritize and problem solve to resolution
  •          Superior communication and customer service abilities
  •         Team player with the willingness/ability to work in a collaborative environment
  •      Perform build activities in Epic Resolute Hospital Billing modules
  •      Analyze workflows, propose and implement improvements using Epic tools and personalization features
  •      Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
  •      Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
  •          Familiarity with Epic Hyperdrive build environment
  •           Experience with all aspects of testing lifecycle - unit, system, integrated testing

Preferred

          Additional Epic Certifications, such as Contracts, Claims/Remits, etc.

          Analytical/ Decision Making Responsibilities

          Analytical ability to manage multiple projects and prioritize tasks into manageable work products

          Can operate independently or with minimum supervision

          Excellent Written and Communication Skills

          Ability to deliver technical demonstrations


The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is 71000k to 112000k

Qualifications:

Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Epic Hospital Billing professional, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Talent Model. Project is a talent model that is tailored specifically for long-term, client service delivery. Our Epic Hospital Billing Analyst will be a primary member of the Epic support team. This role is a hybrid role. PTM Epic Hospital Billing Professionals will support/coach/advise our Client's Project IT Team with tasks throughout the implementation cycle - Design/Workflows, System Build, Testing, Upgrades, and Activation while minimizing extensive travel. This unique opportunity provides you with a full career path within the firm.

Work you'll do/Responsibilities
  •   Demonstrate in-depth knowledge of Epic Certifications required
  •  Exhibit meticulous attention to detail in all aspects of project delivery, ensuring that work is executed with precision and in alignment with  established guidelines and quality standards
  • Provide Epic design, build, and testing expertise and experience for assigned Epic module
  • Follow guidelines for complex to critical issue handling and ensure that the team follows them
  • Manage application enhancements, break-fixes, standard applications changes and maintenance activities
  • Attend team meetings to discuss team and project related activities, work tasks, and issues
  • Responsible for work assignment & prioritization across shores
  • Coordinate with the offshore team for continuity of build, deployment and support
  • Conduct ongoing system build and configuration for assigned Epic module
  • Develop, support and maintain all required system design and build documents and other system documentation
  • Complete specific team task activities as outlined in the project work plan and other job-related duties as assigned
  • Drive discussions with business and functional analysts to understand the business requirements
  • Create and maintain regular status reports and provide verbal and written status to project managers and project leadership, as required
  • Anticipate, prepare and escalate upcoming issues/risks
  • Perform detailed quality reviews/audits on deliverables and provide technical guidance to the team members.
  • Identify problems to reduce recurring incidents and identify improvement opportunities               


The Team 

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.


Our Industry Solutions team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.
Qualifications

Required:

  •         Current Epic Hospital Billing Certification
  •       3+ years of experience with required module(s) development & application maintenance
  •           3+ years of experience in healthcare operations, clinical environment, or healthcare setting
  •          Solid analytical and critical thinking skills
  •          Ability to identify issues, prioritize and problem solve to resolution
  •          Superior communication and customer service abilities
  •         Team player with the willingness/ability to work in a collaborative environment
  •      Perform build activities in Epic Resolute Hospital Billing modules
  •      Analyze workflows, propose and implement improvements using Epic tools and personalization features
  •      Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
  •      Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
  •          Familiarity with Epic Hyperdrive build environment
  •           Experience with all aspects of testing lifecycle - unit, system, integrated testing

Preferred

          Additional Epic Certifications, such as Contracts, Claims/Remits, etc.

          Analytical/ Decision Making Responsibilities

          Analytical ability to manage multiple projects and prioritize tasks into manageable work products

          Can operate independently or with minimum supervision

          Excellent Written and Communication Skills

          Ability to deliver technical demonstrations


The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is 71000k to 112000k

Education:Bachelor's DegreeEmployment Type:

What Deloitte employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply