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Epic Support Jobs in Washington (NOW HIRING)

Become an EPIC temporary team member and partner with a person that needs supports. Get started today by meeting the following minimum qualifications: * Excellent communication, good judgment ...

Temp Direct Support Professional

Brandywine, MD · On-site

$15 - $18.25/hr

Become an EPIC temporary team member and partner with a person that needs supports. Get started today by meeting the following minimum qualifications: * Excellent communication, good judgment ...

All EPIC team members have basic requirementsin areas such as Leadership, Team Management ... The DSP supports the person(s) with community-based services that provideperson supportedwith ...

All EPIC team members have basic requirements in areas such as Leadership, Team Management, and ... The DSP supports the person(s) with community-based services that provide person supported with ...

This position is responsible for the design, development and maintenance of the Epic training ... The Principal Trainer typically support an assigned application(s) and is responsible for achieving ...

Implementation support and maintenance of Epic clinical system software * Builds data sets, master files and reports * Performs quality assurance and integrated testing and releases new functionality ...

Provide training and support to end-users on Epic applications. Document system configurations, workflows, and processes for future reference. * Epic Willow support analyst with on call ...

Provide training and support to end-users on Epic applications. Document system configurations, workflows, and processes for future reference. * Epic Willow support analyst with on call ...

Epic Clinical Analyst III

Alexandria, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

This position is responsible for the design, build, testing, installation and support of software applications required for the deployment of the Epic electronic medical record (EMR) system as well ...

Epic Clinical Analyst III

Alexandria, VA

  • Medical

  • Dental

  • Vision

  • Retirement

This position is responsible for the design, build, testing, installation and support of software applications required for the deployment of the Epic electronic medical record (EMR) system as well ...

Epic Clinical Analyst III

Alexandria, VA

  • Medical

  • Dental

  • Vision

  • Retirement

This position is responsible for the design, build, testing, installation and support of software applications required for the deployment of the Epic electronic medical record (EMR) system as well ...

Epic Clinical Analyst II, Optime

Alexandria, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

The analyst typically fulfills multiple roles throughout the development, implementation, management, and on-going support of comprehensive clinical information systems. Gains knowledge of the Epic ...

EPIC Training & Communication Specialist

Washington, DC · On-site

$70K - $88K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Reporting to the EPIC Technical Design and Training Manager, the EPIC Training and Communications ... Support training assessments, evaluations, and learning activities to measure training ...

Showing results 21-40

Epic Support information

What is Epic Support?

Epic Support refers to the team or professionals who provide technical assistance and troubleshooting for Epic Systems, a widely used electronic health record (EHR) software in healthcare organizations. These specialists help users resolve issues, answer questions about the software, and ensure optimal performance of the system. Epic Support professionals may work internally at hospitals or for consulting firms and are essential for maintaining smooth clinical and administrative operations. They often have specialized training or certification in Epic modules and collaborate with IT, clinicians, and administrative staff.

What are the key skills and qualifications needed to thrive as an Epic Support specialist?

To thrive as an Epic Support specialist, you need a solid understanding of healthcare workflows, technical troubleshooting abilities, and preferably experience with the Epic electronic health record (EHR) system, often supported by Epic certification. Familiarity with Epic modules, ticketing systems, and remote desktop support tools is typically required. Strong communication, problem-solving skills, and patience are essential for effectively assisting end-users and collaborating with IT teams. These skills ensure efficient resolution of technical issues, minimize disruptions to clinical operations, and support the smooth functioning of healthcare technology.

What are some common challenges faced by Epic Support professionals when assisting healthcare staff with electronic health record (EHR) issues?

Epic Support professionals often encounter challenges such as troubleshooting complex EHR workflows, addressing urgent issues during high-pressure clinical situations, and communicating technical information to non-technical users. They must balance resolving immediate user concerns with longer-term system optimization. Strong problem-solving skills and patience are essential, as is the ability to work collaboratively with clinical staff, IT teams, and sometimes Epic analysts or trainers.

What is the difference between Epic Support vs Epic Analyst?

AspectEpic SupportEpic Analyst
Required CredentialsEpic Certifications, IT or healthcare backgroundEpic Certifications, healthcare or IT background
Work EnvironmentTechnical support, troubleshooting, user assistanceSystem analysis, workflow optimization, project implementation
Employer & Industry UsageHospitals, healthcare organizations using Epic systemsHospitals, healthcare organizations, consulting firms

Epic Support roles focus on providing technical assistance and troubleshooting for Epic software users, ensuring smooth operation. Epic Analysts typically analyze workflows, implement system configurations, and optimize Epic modules. While both roles require Epic certifications and healthcare IT knowledge, Epic Support emphasizes user support, whereas Epic Analysts concentrate on system analysis and improvements.

Can I work remotely for Epic Support?

Epic Support roles can often be performed remotely, depending on the company's policies and the specific position. Candidates should review the job listing for remote work options and be prepared to use tools like remote desktop software and communication platforms. Some roles may require on-site presence for training or certain tasks.

What are the most commonly searched types of Epic Support jobs in Washington?

The most popular types of Epic Support jobs in Washington are:

What are popular job titles related to Epic Support jobs in Washington?

For Epic Support jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Epic Support jobs in Washington look for?

The top searched job categories for Epic Support jobs in Washington are:

Infographic showing various Epic Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, 2% Temporary, and 8% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Sr. Epic Certified Systems Analyst - Resolute HB/PB

Inova

Falls Church, VA • On-site, Remote

Full-time

Medical, Dental, Vision, PTO

Re-posted 22 days ago


Inova Health System rating

7.5

Company rating: 7.5 out of 10

Based on 260 frontline employees who took The Breakroom Quiz

236th of 887 rated healthcare providers


Job description

Inova Epic Revenue Cycle is looking for a dedicated Sr. Epic Certified Systems Analyst - Resolute HB/PB to join the Team. This remote role will be a full-time day-shift from Monday - Friday.

The Sr. Epic Certified Systems Analyst - Resolute HB/PB on the Resolute team implements and maintains EpicCare systems and databases to ensure optimum performance. Manages complex IT projects/products to provide automated solutions that meet Inova Health System's business needs using the EpicCare solution. Facilitates Epic updates, new releases and system enhancements. Communicates project and team status to internal/external audiences to keep project team informed. Conducts and participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness for Inova.  

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

  • Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
  • Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
  • Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
  • Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
  • Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.

Sr. Epic Certified Systems Analyst - Resolute HB/PB Job Responsibilities:

  • Implements and maintains EpicCare systems and databases to ensure optimum performance. Performs analysis of new releases and determines how they will impact workflow.
  • Defines modifications to application software or databases to address system functions or enhancements.
  • Facilitates Epic updates, new releases and system enhancements. Manages all phases of testing and assists Lead/Project Manager in work effort and project scoping.
  • Manages complex IT projects/products to provide automated solutions that meet Inova Health System's business needs using the EpicCare solution.
  • Initiates issues for resolution while escalating and communicating status to management in a timely manner.
  • Conducts and participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness for Inova. Coordinates vendor demos, site visits and reference calls.
  • Makes recommendations for team/analyst training programs and assists in the development and implementation of team member training/mentoring activities.

Minimum Qualifications:

  • Education: Bachelor's degree; or Associate's Degree and 2 years of relevant professional experience in addition to the minimum experience required; or HS Diploma/GED and 4 years of relevant professional experience in addition to the minimum experience required
  • Experience: 3 years of Epic build and implementation experience; 3 years of project management techniques in hospital or healthcare environments
  • Certification: Epic Resolute Hospital Billing (HB) or Professional Billing (PB) certification

Preferred Qualifications:

  • Both Epic Resolute Hospital Billing (HB) or Professional Billing (PB) certifications preferred. 

This position is eligible for remote work for candidates residing in the following states - VA, MD, DC, DE, FL, GA, NC, OH, PA, SC, TN, TX, WV.

We are Inova, Northern Virginia's leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better - to shape a more compassionate future for healthcare. 

Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.


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