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Epic Scheduling Jobs in Washington (NOW HIRING)

Epic

Home Care Coordinator

Brandywine, MD

$40K/yr

EPIC is an organization thatstrives to develop and maintain a harmonious work environment and ... Minimum of 2 years of experience in home health care, healthcare coordination, scheduling, staffing ...

Epic

Home Care Coordinator

Brandywine, MD · On-site

$40K/yr

EPIC is an organization that strives to develop and maintain a harmonious work environment and ... Minimum of 2 years of experience in home health care, healthcare coordination, scheduling, staffing ...

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All JobsEpic Scheduling JobsEpic Scheduling Jobs in Washington

Epic Scheduling information

See Washington salary details

$34K

$73.6K

$167.6K

How much do epic scheduling jobs pay per year?

As of Aug 18, 2026, the average yearly pay for epic scheduling in Washington is $73,607.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,300.00 and $84,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Epic Scheduling specialist?

To excel as an Epic Scheduling Specialist, you need a solid understanding of healthcare scheduling workflows, attention to detail, and familiarity with patient registration processes, often supported by an Epic certification. Proficiency with the Epic scheduling module and related electronic health record (EHR) systems is typically required. Strong communication, problem-solving abilities, and customer service skills help you effectively coordinate appointments and address patient or provider concerns. These skills ensure efficient scheduling operations, minimize errors, and contribute to a positive patient experience in healthcare settings.

What are some common challenges faced by professionals working in Epic Scheduling, and how can they be addressed?

Professionals in Epic Scheduling often encounter challenges related to managing last-minute appointment changes, ensuring provider availability, and preventing scheduling conflicts. Navigating complex workflows and adapting to updates in the Epic system can also be demanding. Addressing these challenges requires strong attention to detail, effective communication with clinical staff, and ongoing training to stay current with software enhancements. Collaborating closely with healthcare teams helps streamline processes and maintain high levels of patient care and satisfaction.

What is the difference between Epic Scheduling vs Epic Analysts?

AspectEpic SchedulingEpic Analysts
CredentialsKnowledge of Epic Scheduling modules, certifications often preferredEpic certifications, clinical or technical background
Work EnvironmentHealthcare settings, hospitals, clinicsHealthcare IT teams, hospital systems
Job FocusManaging appointment and resource scheduling within EpicAnalyzing, configuring, and optimizing Epic systems
Common UsageScheduling patient appointments and staff shiftsSupporting Epic system implementation and troubleshooting

Epic Scheduling specialists focus on managing and configuring scheduling modules within Epic systems, ensuring efficient appointment and resource management. Epic Analysts, on the other hand, analyze and optimize Epic workflows, often working on system configurations, troubleshooting, and supporting Epic implementations. While both roles require Epic certifications and healthcare industry knowledge, their core responsibilities differ—one centers on scheduling operations, the other on system analysis and support.

What are popular job titles related to Epic Scheduling jobs in Washington?

For Epic Scheduling jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Epic Scheduling jobs in Washington look for?

The top searched job categories for Epic Scheduling jobs in Washington are:

Epic Scheduling jobs near you
Infographic showing various Epic Scheduling job openings in Washington as of August 2026, with employment types broken down into 73% Full Time, 11% Part Time, and 16% Contract. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $73,607 per year, or $35.4 per hour.

Patient Service Representative 1 - Call Center (Bilingual)

Inova Health System

Fairfax, VA • On-site

$18 - $23/hr

Other

Medical, Dental, Vision, PTO

Re-posted 15 days ago

Inova Health System rating

7.5

Company rating: 7.5 out of 10

Based on 260 frontline employees who took The Breakroom Quiz

236th of 888 rated healthcare providers

Job description

Patient Service Representative 1

Inova Health is looking for a dedicated Bilingual Patient Service Representative 1 to join the team. This hybrid role will be full-time day shift from Monday – Friday between 9:00am-5:30pm. (Must Report On-Site As Needed)

Remote Eligibility: This position is eligible for remote/hybrid work for candidates residing in the following states - VA, MD, DC, DE, FL, GA, NC, OH, PA, SC, TN, TX, WV

The Patient Service Representative 1 demonstrates accountability, accuracy, and effective communication skills relative to departmental goals. Responsible for inbound calls from a single department to support patients in scheduling, completes all registration processes, verifies insurance coverage to ensure approval and provides accurate information to the patient to ensure a great experience with any of their needs. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

  • Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
  • Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
  • Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
  • Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
  • Work/Life Balance: offering paid time off, paid parental leave, and flexible work schedules

Patient Service Representative 1 Job Responsibilities:

  • Works independently to complete incoming calls without close supervision; Delivers an acceptable volume of work with high levels of accuracy while improving inefficiencies and minimizing repetitive errors by revising current workflow procedures.
  • Selects an appropriate method of communication for audiences and adjusts communication style when needed.
  • Follows EPIC scheduling process to identify the best provider for the patient's appointment needs.
  • Exceeds all contact center metric goals to ensure calls are handled effectively and efficiently; This includes Availability Rate, Avoidance Rate, First Call Resolution, Patient Survey Responses and Quality Assurance Scores.
  • Interviews patients to secure and document required medical, financial, demographic and insurance information.
  • Navigates communication for Patient to Practice/Clinic Front Desk, Nurses, and Physicians for any medical or appointment needs.
  • Ensures internet services work successfully from home, and if not able to work remote due to equipment or service issues, will report to an identified location to provide patient and team support.
  • Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner.

Minimum Qualifications:

  • Education: High School or GED

Preferred Qualifications:

  • Bilingual proficiency (Spanish) to support a diverse patient population
  • Experience working with Primary Care, including scheduling, authorizations, or specialty workflows
  • Prior patient scheduling experience in a healthcare, clinic, or hospital setting.
  • Experience providing telephonic support to patients, including handling high call volumes and navigating sensitive conversations.
  • Proficiency with Epic (EPIC) scheduling modules, including appointment scheduling, registration updates, and navigation of patient records.
  • Ability to multitask, manage competing priorities, and maintain accuracy in a fast‑paced environment.
  • Strong attention to detail and commitment to patient confidentiality and HIPAA compliance.

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