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Epic Support Jobs in Florida (NOW HIRING)

Baptist Health Care

Epic Bridges Analyst

Pensacola, FL · On-site

The position plays a critical role in enabling data exchange, supporting patient care workflows ... Epic certification or ability to attain Epic certification(s) in assigned module(s) within a ...

Baptist Health Care

Epic Willow Analyst

Pensacola, FL · On-site

The Epic Willow Analyst is responsible for the design, implementation, optimization, maintenance, and support of Epic Willow Pharmacy applications across the organization. The role serves as the ...

Baptist Health Care

Epic Willow Analyst

Pensacola, FL · On-site

The Epic Willow Analyst is responsible for the design, implementation, optimization, maintenance ... Supports optimization initiatives involving prescribing, verification, dispensing, administration ...

Baptist Health Care

Epic Bridges Analyst

Pensacola, FL · On-site

The position plays a critical role in enabling data exchange, supporting patient care workflows ... Epic certification or ability to attain Epic certification(s) in assigned module(s) within a ...

Baptist Health Care

Epic Bridges Analyst

Pensacola, FL · On-site

The position plays a critical role in enabling data exchange, supporting patient care workflows ... Epic certification or ability to attain Epic certification(s) in assigned module(s) within a ...

ClinDCast LLC

Epic Beaker Analyst

Delray Beach, FL · On-site

$55 - $60/hr

Job Title: Epic Beaker Analyst Job Summary As an Epic Beaker Analyst , you will be responsible for the configuration, implementation, support, and optimization of the Epic Beaker Laboratory ...

ClinDCast LLC

Epic HB Analyst

Tampa, FL · On-site

$70 - $95/hr

Support charge capture, billing workflows, claims, and remittance processes * Perform unit testing ... Collaborate with Epic PB, Cadence, Prelude, Resolute, and Clinical teams as needed * Support go ...

ClinDCast LLC

Epic HB Analyst

Delray Beach, FL · On-site

$50 - $55/hr

Support charge capture, billing workflows, claims, and remittance processes * Perform unit testing ... Collaborate with Epic PB, Cadence, Prelude, Resolute, and Clinical teams as needed * Support go ...

Resource Point LLC

Epic Willow Analyst

Rockledge, FL · On-site

Client has an immediate need in Rockledge, FL that is seeking an Epic Willow Analyst to support augmentation for post go-live incident resolution. The Epic Willow Analyst will also facilitate mid ...

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Epic Support information

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How much do epic support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for epic support in Florida is $12.17, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $13.12 per hour, depending on experience, location, and employer.

What is Epic Support?

Epic Support refers to the team or professionals who provide technical assistance and troubleshooting for Epic Systems, a widely used electronic health record (EHR) software in healthcare organizations. These specialists help users resolve issues, answer questions about the software, and ensure optimal performance of the system. Epic Support professionals may work internally at hospitals or for consulting firms and are essential for maintaining smooth clinical and administrative operations. They often have specialized training or certification in Epic modules and collaborate with IT, clinicians, and administrative staff.

What are the key skills and qualifications needed to thrive as an Epic Support specialist?

To thrive as an Epic Support specialist, you need a solid understanding of healthcare workflows, technical troubleshooting abilities, and preferably experience with the Epic electronic health record (EHR) system, often supported by Epic certification. Familiarity with Epic modules, ticketing systems, and remote desktop support tools is typically required. Strong communication, problem-solving skills, and patience are essential for effectively assisting end-users and collaborating with IT teams. These skills ensure efficient resolution of technical issues, minimize disruptions to clinical operations, and support the smooth functioning of healthcare technology.

What are some common challenges faced by Epic Support professionals when assisting healthcare staff with electronic health record (EHR) issues?

Epic Support professionals often encounter challenges such as troubleshooting complex EHR workflows, addressing urgent issues during high-pressure clinical situations, and communicating technical information to non-technical users. They must balance resolving immediate user concerns with longer-term system optimization. Strong problem-solving skills and patience are essential, as is the ability to work collaboratively with clinical staff, IT teams, and sometimes Epic analysts or trainers.

What is the difference between Epic Support vs Epic Analyst?

AspectEpic SupportEpic Analyst
Required CredentialsEpic Certifications, IT or healthcare backgroundEpic Certifications, healthcare or IT background
Work EnvironmentTechnical support, troubleshooting, user assistanceSystem analysis, workflow optimization, project implementation
Employer & Industry UsageHospitals, healthcare organizations using Epic systemsHospitals, healthcare organizations, consulting firms

Epic Support roles focus on providing technical assistance and troubleshooting for Epic software users, ensuring smooth operation. Epic Analysts typically analyze workflows, implement system configurations, and optimize Epic modules. While both roles require Epic certifications and healthcare IT knowledge, Epic Support emphasizes user support, whereas Epic Analysts concentrate on system analysis and improvements.

Can I work remotely for Epic Support?

Epic Support roles can often be performed remotely, depending on the company's policies and the specific position. Candidates should review the job listing for remote work options and be prepared to use tools like remote desktop software and communication platforms. Some roles may require on-site presence for training or certain tasks.

What are the most commonly searched types of Epic Support jobs in Florida?

The most popular types of Epic Support jobs in Florida are:

What are popular job titles related to Epic Support jobs in Florida?

For Epic Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Epic Support jobs in Florida look for?

The top searched job categories for Epic Support jobs in Florida are:

What cities in Florida are hiring for Epic Support jobs?

Cities in Florida with the most Epic Support job openings:

Epic Support jobs near you
Infographic showing various Epic Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $25,312 per year, or $12.2 per hour.

Senior Epic Analyst - Infection Prevention (Epic Bugsy/ICON)

North Point- Commercial Engineering Talent Network

Miami, FL

Full-time

Re-posted 7 days ago

Job description

Senior Epic Analyst – Infection Prevention (Epic Bugsy/ICON)
Position Summary
We are seeking an experienced Senior Epic Analyst with expertise in Epic Bugsy/ICON to lead the implementation, optimization, and ongoing support of infection prevention and clinical information systems. This individual will partner with clinical leadership, IT teams, and operational stakeholders to configure, maintain, and enhance Epic applications while ensuring regulatory compliance, data integrity, and efficient clinical workflows.
The ideal candidate has extensive experience supporting Epic clinical applications in a healthcare environment, strong analytical and troubleshooting skills, and the ability to lead projects and mentor junior analysts.
Key Responsibilities
Epic Application Management
  • Lead the design, build, implementation, optimization, and maintenance of Epic clinical applications.
  • Configure and support Epic Bugsy/ICON and related Epic modules.
  • Serve as the primary escalation point for complex application issues.
  • Analyze business and clinical workflows to identify opportunities for system improvements.
  • Develop, maintain, and optimize application configuration, security, functionality, and user access.
  • Coordinate application upgrades, patches, and new feature implementations.
  • Lead testing activities including test plan creation, execution, validation, and documentation.
Infection Prevention & Clinical Reporting
  • Lead configuration and support for infection prevention workflows and reporting.
  • Develop and maintain:
    • NHSN Reporting
    • Surgical Site Infection (SSI) Surveillance
    • Infection Prevention Reporting
    • Microbiology Data Quality
    • Clinical analytics and reporting
  • Collaborate closely with Infection Prevention leadership to align Epic functionality with operational, regulatory, and quality initiatives.
  • Ensure data integrity and compliance with healthcare reporting standards.
Workflow & Business Analysis
  • Analyze clinical workflows and translate operational requirements into technical solutions.
  • Validate workflow impacts before implementation.
  • Identify system issues and recommend scalable solutions.
  • Facilitate database conversions and system enhancements.
  • Support software implementations and upgrades from planning through production.
User Support & Training
  • Serve as the primary support contact for providers, clinicians, and operational users.
  • Troubleshoot application, workflow, interface, and system issues.
  • Develop end-user documentation and training materials.
  • Partner with education teams on new workflows and application enhancements.
  • Train users on applications, reports, and reporting tools.
Leadership
  • Mentor and support Associate and Epic Analysts.
  • Lead project planning while maintaining project scope, schedule, and quality.
  • Review project status and communicate updates to leadership.
  • Assist in prioritizing work requests and managing service level expectations.
  • Help resolve SLA breaches through collaboration with business stakeholders.
  • Participate in on-call rotations as required.
Required Qualifications
  • Bachelor's degree in Information Systems, Healthcare Informatics, Computer Science, or a related field.
  • Epic Bugsy and/or ICON Certification (required).
  • 3–6 years of Epic application build, implementation, and support experience within a healthcare environment.
  • Experience supporting Epic upgrades, implementations, testing, and optimization.
  • Strong understanding of clinical workflows and healthcare operations.
  • Experience creating reports, documentation, and training materials.
  • Excellent analytical, troubleshooting, and problem-solving skills.
  • Strong written and verbal communication skills.
  • Ability to lead projects and mentor junior team members.
  • Proficiency with Microsoft Office.
Preferred Qualifications
  • Laboratory or Microbiology background.
  • Experience with infection prevention programs and reporting.
  • Experience with NHSN reporting.
  • Familiarity with multiple Epic applications, including:
    • EpicCare Ambulatory
    • EpicCare Inpatient
    • Care Everywhere
    • MyChart
    • Willow
    • ASAP
    • Beacon
    • Radiant
    • OpTime
    • Kaleidoscope
Additional Information
  • Participation in after-hours support, including evenings, nights, weekends, and on-call rotations, may be required.
  • This role requires excellent collaboration with clinical, operational, and technical teams to deliver high-quality healthcare technology solutions.
  • Candidates with strong Epic implementation experience and a passion for improving clinical workflows are encouraged to apply.