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Epic Support Jobs in Florida (NOW HIRING)

Deloitte

Epic Denials Management Operator

Tampa, FL · Remote

$17 - $22.75/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Deloitte

Epic Denials Management Operator

Miami, FL · Remote

$17.25 - $23/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Deloitte

Epic Denials Management Operator

Tallahassee, FL · Remote

$17 - $22.75/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Deloitte

Epic Denials Management Operator

Lake Mary, FL · Remote

$15.75 - $21/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Deloitte

Epic Denials Management Operator

Jacksonville, FL · Remote

$16.75 - $22.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

ClinDCast LLC

Epic Analyst

Delray Beach, FL · On-site

This role supports end users, troubleshoots system issues, and ensures the system meets clinical and business needs. Key Responsibilities: * Analyze workflows and configure Epic modules accordingly

Deloitte

Epic Denials Management Coordinator

Miami, FL · Remote

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Deloitte

Epic Denials Management Coordinator

Tampa, FL · Remote

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Jobtailor

Epic Willow Analyst

Pensacola, FL · On-site

$90 - $120/hr

* Responsible for the design, implementation, optimization, maintenance, and support of Epic Willow Pharmacy applications across the organization. * Serve as the primary application and workflow expert ...

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How much do epic support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for epic support in Florida is $12.17, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $13.12 per hour, depending on experience, location, and employer.

What is Epic Support?

Epic Support refers to the team or professionals who provide technical assistance and troubleshooting for Epic Systems, a widely used electronic health record (EHR) software in healthcare organizations. These specialists help users resolve issues, answer questions about the software, and ensure optimal performance of the system. Epic Support professionals may work internally at hospitals or for consulting firms and are essential for maintaining smooth clinical and administrative operations. They often have specialized training or certification in Epic modules and collaborate with IT, clinicians, and administrative staff.

What are the key skills and qualifications needed to thrive as an Epic Support specialist?

To thrive as an Epic Support specialist, you need a solid understanding of healthcare workflows, technical troubleshooting abilities, and preferably experience with the Epic electronic health record (EHR) system, often supported by Epic certification. Familiarity with Epic modules, ticketing systems, and remote desktop support tools is typically required. Strong communication, problem-solving skills, and patience are essential for effectively assisting end-users and collaborating with IT teams. These skills ensure efficient resolution of technical issues, minimize disruptions to clinical operations, and support the smooth functioning of healthcare technology.

What are some common challenges faced by Epic Support professionals when assisting healthcare staff with electronic health record (EHR) issues?

Epic Support professionals often encounter challenges such as troubleshooting complex EHR workflows, addressing urgent issues during high-pressure clinical situations, and communicating technical information to non-technical users. They must balance resolving immediate user concerns with longer-term system optimization. Strong problem-solving skills and patience are essential, as is the ability to work collaboratively with clinical staff, IT teams, and sometimes Epic analysts or trainers.

What is the difference between Epic Support vs Epic Analyst?

AspectEpic SupportEpic Analyst
Required CredentialsEpic Certifications, IT or healthcare backgroundEpic Certifications, healthcare or IT background
Work EnvironmentTechnical support, troubleshooting, user assistanceSystem analysis, workflow optimization, project implementation
Employer & Industry UsageHospitals, healthcare organizations using Epic systemsHospitals, healthcare organizations, consulting firms

Epic Support roles focus on providing technical assistance and troubleshooting for Epic software users, ensuring smooth operation. Epic Analysts typically analyze workflows, implement system configurations, and optimize Epic modules. While both roles require Epic certifications and healthcare IT knowledge, Epic Support emphasizes user support, whereas Epic Analysts concentrate on system analysis and improvements.

Can I work remotely for Epic Support?

Epic Support roles can often be performed remotely, depending on the company's policies and the specific position. Candidates should review the job listing for remote work options and be prepared to use tools like remote desktop software and communication platforms. Some roles may require on-site presence for training or certain tasks.

What are the most commonly searched types of Epic Support jobs in Florida?

The most popular types of Epic Support jobs in Florida are:

What are popular job titles related to Epic Support jobs in Florida?

For Epic Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Epic Support jobs in Florida look for?

The top searched job categories for Epic Support jobs in Florida are:

What cities in Florida are hiring for Epic Support jobs?

Cities in Florida with the most Epic Support job openings:

Epic Support jobs near you
Infographic showing various Epic Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $25,312 per year, or $12.2 per hour.

Hospital Billing Analyst II- Epic

Health First

Rockledge, FL • On-site

Full-time

Medical, Vision

Posted 16 days ago

Health First rating

7.5

Company rating: 7.5 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

237th of 891 rated healthcare providers

Job description

Job Requirements
POSITION SUMMARY
The Epic Applications Analyst II provides support on the configuration, and optimization of Epic Electronic Health Record (EHR) applications to ensure seamless clinical and business operations. The Epic Applications Analyst II serves as a key liaison between end-users and Information Technology (IT), identifying opportunities to enhance workflows, resolve issues, and ensure efficient use of Epic tools. The Epic Applications Analyst II leads system testing, develops and delivers training sessions, and works cross-functionally with departments to implement enhancements and support upgrades.
PRIMARY ACCOUNTABILITIES
  1. Provides advanced support to end-users by successfully diagnosing, resolving, and documenting any complex technical issues in a efficient and effective manner.
  2. Configures applications based on individual user, and departmental requests and requirements, ensuring system functions align with workflows for operational and clinical end-users.
  3. Develops, updates, and administers training sessions and provides educational resources for end-users in support of upgrades, new Associate onboarding, and applicable workflow changes.
  4. Leads system and quality assurance tests in relation to processing system upgrades, patches, and feature rollouts, mitigating end-user disruption or incidents and high-quality outcomes.
  5. Partners with clinical and operational teams in reviewing current workflows, finding opportunities for any potential optimizations by using Epic capabilities.
  6. Supports end-users by troubleshooting applications and collaborating with technical teams and Epic support when escalations are necessary for incident resolutions.
  7. Effectively notates, and tracks end-user reported incidents in ticketing management system to ensure all issues are properly followed up on in a timely manner to provide resolutions.
  8. Collaborates with teams in Epic governance processes, change control, and enhancement requests to ensure system integrity and full alignment with enterprise goals.

Work Experience
MINIMUM QUALIFICATIONS
  • Education: Associate's degree in Information Technology, Healthcare or Business Administration, or relevant field.
  • Work Experience: Two (2) years of experience in EHR support role or Healthcare IT.
  • Licensure: None
  • Certification: Accreditation in required specialty prior to start date and maintained.
  • Work Experience In Lieu of Education: Four (4) years of experience in EHR support role or Healthcare IT.
  • Skills/Knowledge/Abilities:
  1. Proficient in Microsoft Office - Outlook, Word, Excel, PowerPoint.
  2. Intermediate knowledge of Epic modules and configuration tools.
  3. Strong ability to resolve problems effectively, and in troubleshooting issues.
  4. Understanding of Healthcare workflows, operationally, and clinically.
  5. Ability to communicate technical concepts to non-technical users.
  6. Strong organizational skills, and ability to manage multiple tasks at once to meet departmental needs.

PREFERRED QUALIFICATIONS
  • Education: Associate's degree in Information Technology, Healthcare or Business Administration, or relevant field.
  • Work Experience: Four (4) years of experience in Epic EHR support role or Healthcare IT.
  • Certification: Relevant Healthcare Technology Certification(s):
  1. Certified Healthcare Technology Specialist (CHTS).
  2. Certified Associate in Healthcare Information and Management Systems (CAHIMS).
  3. Certified Professional in Healthcare Information and Management Systems (CPHIMS).
  4. Any other relevant certification(s) in Healthcare Technology.

PHYSICAL REQUIREMENTS
  • Majority of time involves sitting or standing; occasional walking, bending, and stooping.
  • Long periods of computer time or at workstation.
  • Light work that may include lifting or moving objects up to 20 pounds with or without assistance.
  • May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise.
  • Communicating with others to exchange information.
  • Visual acuity and hand-eye coordination to perform tasks.
  • Workspace may vary from open to confined.
  • May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.

Benefits
ABOUT HEALTH FIRST
At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.
Schedule : Full-Time
Shift Times : days
Paygrade : PG-PG-PG-EP2

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About Health First

Sourced by ZipRecruiter

Health First has been providing quality care to Brevard county residents for over 23 years. Health First delivers healthcare services throughout Brevard County with a network comprised of 4 hospitals with 868 beds, a health plan, and outpatient/wellness services including diagnostics, home health care, sleep centers, fitness facilities, pharmacy, cardiac rehabilitation, physical therapy, aging services, a hospice program, and bone/wellness center.

Industry

Health care and social assistance and medical equipment and supplies manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Rockledge, FL, US

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