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Epic Support Jobs in Arizona (NOW HIRING)

Epic Personnel Partners, LLC

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Staffing Business Development Manager

Phoenix, AZ · On-site

$50K - $55K/yr (+ commission)

Strong recruiting and operational support * Opportunities for professional and financial growth Why Join Epic Personnel Partners? * No cap on commission or earning potential * Fast internal decisions ...

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Epic Support information

What is Epic Support?

Epic Support refers to the team or professionals who provide technical assistance and troubleshooting for Epic Systems, a widely used electronic health record (EHR) software in healthcare organizations. These specialists help users resolve issues, answer questions about the software, and ensure optimal performance of the system. Epic Support professionals may work internally at hospitals or for consulting firms and are essential for maintaining smooth clinical and administrative operations. They often have specialized training or certification in Epic modules and collaborate with IT, clinicians, and administrative staff.

What are the key skills and qualifications needed to thrive as an Epic Support specialist?

To thrive as an Epic Support specialist, you need a solid understanding of healthcare workflows, technical troubleshooting abilities, and preferably experience with the Epic electronic health record (EHR) system, often supported by Epic certification. Familiarity with Epic modules, ticketing systems, and remote desktop support tools is typically required. Strong communication, problem-solving skills, and patience are essential for effectively assisting end-users and collaborating with IT teams. These skills ensure efficient resolution of technical issues, minimize disruptions to clinical operations, and support the smooth functioning of healthcare technology.

What are some common challenges faced by Epic Support professionals when assisting healthcare staff with electronic health record (EHR) issues?

Epic Support professionals often encounter challenges such as troubleshooting complex EHR workflows, addressing urgent issues during high-pressure clinical situations, and communicating technical information to non-technical users. They must balance resolving immediate user concerns with longer-term system optimization. Strong problem-solving skills and patience are essential, as is the ability to work collaboratively with clinical staff, IT teams, and sometimes Epic analysts or trainers.

What is the difference between Epic Support vs Epic Analyst?

AspectEpic SupportEpic Analyst
Required CredentialsEpic Certifications, IT or healthcare backgroundEpic Certifications, healthcare or IT background
Work EnvironmentTechnical support, troubleshooting, user assistanceSystem analysis, workflow optimization, project implementation
Employer & Industry UsageHospitals, healthcare organizations using Epic systemsHospitals, healthcare organizations, consulting firms

Epic Support roles focus on providing technical assistance and troubleshooting for Epic software users, ensuring smooth operation. Epic Analysts typically analyze workflows, implement system configurations, and optimize Epic modules. While both roles require Epic certifications and healthcare IT knowledge, Epic Support emphasizes user support, whereas Epic Analysts concentrate on system analysis and improvements.

Can I work remotely for Epic Support?

Epic Support roles can often be performed remotely, depending on the company's policies and the specific position. Candidates should review the job listing for remote work options and be prepared to use tools like remote desktop software and communication platforms. Some roles may require on-site presence for training or certain tasks.

What are the most commonly searched types of Epic Support jobs in Arizona?

The most popular types of Epic Support jobs in Arizona are:

What are popular job titles related to Epic Support jobs in Arizona?

For Epic Support jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Epic Support jobs in Arizona look for?

The top searched job categories for Epic Support jobs in Arizona are:

Epic Support jobs near you
Infographic showing various Epic Support job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Musculoskeletal Radiologist - Southwest Medical Imaging

Radiology Partners

Scottsdale, AZ • On-site

$500K - $600K/yr

Full-time

Medical, Retirement

Re-posted 15 days ago

Radiology Partners rating

6.7

Company rating: 6.7 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

534th of 898 rated healthcare providers

Job description

Description & Requirements

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Position Description & Requirements

POSITION SUMMARY 

SMIL is seeking a full-time, fellowship-trained MSK Radiologist to join our well-established, multi-specialty practice in Scottsdale, AZ! 

  • Majority of work to be in MSK (minimum 80%) 
  • Have desire to contribute to continued growth of an excellent high volume orthopedic imaging service as well as perform imaging-guided MSK procedures 
  • No Mammography, Nuclear Medicine or Interventional Radiology responsibility 
  • Shift assignment, call responsibility, and vacation allotment are all shared equally 
  • Partnership track offered 
  • Locally-managed AI-enabled IT Platform with 24x7 IT support and a dedicated communications team, which includes Radiologist Support Coordinators (RSCs). 
  • PowerScribe, InteleRad, and Epic support an efficient, connected workflow across reporting, imaging, and clinical systems 
  • Salary plus comprehensive benefit package - base salary plus productivity bonuses Partnership track + additional shareholder opportunity with the physician owned SMIL Outpatient Imaging Centers Internal moonlighting opportunities available 

LOCAL PRACTICE AND COMMUNITY OVERVIEW

Southwest Medical Imaging (SMIL) is a 70+ highly subspecialized radiology practice based in Scottsdale, AZ. In addition to owning and operating nearly 20 outpatient imaging centers in the Valley, we serve a healthcare network consisting of 6 hospitals. SMIL has a strong reputation of clinical excellence and superior service in all areas of imaging and intervention. We value physician-leadership, teamwork, and clinical quality. We have our own resources dedicated to providing immediate IT and communications support to our physicians, imaging centers, and our hospital system.


DESIRED PROFESSIONAL SKILLS AND EXPERIENCE

  • Fellows and residents welcome to apply
  • Licensed or ability to obtain an Arizona medical license 
  • Board Eligible or certified by American Board of Radiology or the American Osteopathic Board of Radiology
  • MSK fellowship required
  • Competitive salary, benefits with options to increase income with a unique flexible compensation plan

COMPENSATION:
 
The salary range for this position is $500,000-$600,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). 

FOR MORE INFORMATION OR TO APPLY:

For inquiries about this position, please contact Ali Bethune at recruiting@radpartners.com or 602-800-7016.

RADIOLOGY PARTNERS OVERVIEW

Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system over all. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.

Radiology Partners participates in E-verify.

Beware of Fraudulent Messages:

Radiology Partners will never request payment, banking, financial or personal information such as a driver's license in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment.All communication during the interview and hiring process should come from an email address ending in "@radpartners.com."If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please notify our Recruiting Teamat recruiting@radpartners.com.

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