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Epic Support Jobs in Arizona (NOW HIRING)

Work you'll do/Responsibilities As an Epic Research & Genomics Sr. Consultant at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and ...

Provide training and support to end-users on Epic applications. Document system configurations, workflows, and processes for future reference. * Epic Willow support analyst with on call ...

$46.66 - $69.99/hr

The Epic Application Analyst provides outstanding client service and contributes to the ... Employee will be required to travel to support all OR locations. Essential Functions * 1. ...

On an as-needed basis, provide on-site support within the organization Recruiting for this role ... Must have Epic Willow IP Certification * 6+ years of recent experience with Epic implementation ...

Be Seen First

Strong operational and recruiting support Why Top Staffing Sales Professionals Join Epic * No commission cap * Fast turnaround for clients * Ability to make decisions and solve problems quickly

Drive business development efforts by supporting pursuit strategy, proposal development, pricing input, and relationship-building with key client decision-makers. * Mentor and develop practitioners ...

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Epic Support information

What is the difference between Epic Support vs Epic Analyst?

AspectEpic SupportEpic Analyst
Required CredentialsEpic Certifications, IT or healthcare backgroundEpic Certifications, healthcare or IT background
Work EnvironmentTechnical support, troubleshooting, user assistanceSystem analysis, workflow optimization, project implementation
Employer & Industry UsageHospitals, healthcare organizations using Epic systemsHospitals, healthcare organizations, consulting firms

Epic Support roles focus on providing technical assistance and troubleshooting for Epic software users, ensuring smooth operation. Epic Analysts typically analyze workflows, implement system configurations, and optimize Epic modules. While both roles require Epic certifications and healthcare IT knowledge, Epic Support emphasizes user support, whereas Epic Analysts concentrate on system analysis and improvements.

Can I work remotely for Epic?

Epic Support roles can often be performed remotely, depending on the company's policies and the specific position. Candidates should review the job listing for remote work options and be prepared to use tools like remote desktop software and communication platforms. Availability of remote work may vary by role and location requirements.

How difficult is it to get hired at Epic?

Getting hired as an Epic Support specialist typically requires relevant technical skills, experience with healthcare IT systems, and often certifications such as Epic certifications. The hiring process can be competitive, involving multiple interview stages and assessments of technical knowledge and problem-solving abilities.

How much does an Epic support specialist make?

An Epic Support Specialist typically earns between $60,000 and $85,000 annually, depending on experience, location, and certifications. The role often requires knowledge of Epic software systems and customer support skills, with some positions offering additional benefits or bonuses.

What are some common challenges faced by Epic Support professionals when assisting healthcare staff with electronic health record (EHR) issues?

Epic Support professionals often encounter challenges such as troubleshooting complex EHR workflows, addressing urgent issues during high-pressure clinical situations, and communicating technical information to non-technical users. They must balance resolving immediate user concerns with longer-term system optimization. Strong problem-solving skills and patience are essential, as is the ability to work collaboratively with clinical staff, IT teams, and sometimes Epic analysts or trainers.

How can I make 2000 a week working from home?

Epic Support roles typically pay hourly or per ticket, and earning $2000 weekly requires working full-time hours at a competitive rate, often around $20-$30 per hour. Increasing income may involve taking on additional shifts, improving skills to qualify for higher-paying support positions, or working for multiple clients or companies simultaneously, especially if the role allows remote work and flexible scheduling.

What is Epic Support?

Epic Support refers to the team or professionals who provide technical assistance and troubleshooting for Epic Systems, a widely used electronic health record (EHR) software in healthcare organizations. These specialists help users resolve issues, answer questions about the software, and ensure optimal performance of the system. Epic Support professionals may work internally at hospitals or for consulting firms and are essential for maintaining smooth clinical and administrative operations. They often have specialized training or certification in Epic modules and collaborate with IT, clinicians, and administrative staff.

What are the key skills and qualifications needed to thrive as an Epic Support specialist, and why are they important?

To thrive as an Epic Support specialist, you need a solid understanding of healthcare workflows, technical troubleshooting abilities, and preferably experience with the Epic electronic health record (EHR) system, often supported by Epic certification. Familiarity with Epic modules, ticketing systems, and remote desktop support tools is typically required. Strong communication, problem-solving skills, and patience are essential for effectively assisting end-users and collaborating with IT teams. These skills ensure efficient resolution of technical issues, minimize disruptions to clinical operations, and support the smooth functioning of healthcare technology.
What are the most commonly searched types of Epic Support jobs in Arizona? The most popular types of Epic Support jobs in Arizona are:
Infographic showing various Epic Support job openings in Arizona as of July 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 77% Full Time, 9% Part Time, 10% Contract, and 1% Summer. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Epic Research & Genomics Analyst

Epic Research & Genomics Analyst

Deloitte

Gilbert, AZ • On-site, Remote

Other

Posted 21 days ago


Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

58th of 150 rated financial services


Job description

Epic Research & Genomics Sr. Consultant

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Research & Genomics Sr. Consultant you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Talent Model. Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client service delivery.

Recruiting for this role ends on 8/1/2026.

Work you'll do/Responsibilities

As an Epic Research & Genomics Sr. Consultant at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed. Work the implementation team to plan and complete build, implement end-to-end Epic. Work command center shifts to investigate during go-live, document, and resolve break-fix tickets. Conduct and document root cause analysis. Complete any assigned system maintenance.

Research & Genomics Analyst communicates regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management. Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes.  A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines

The Team

Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Qualifications Required

  • Current certification in primary Epic assigned application
  • 5+ years of experience in Epic Research & Genomics
  • 5+ years of experience of Epic build and support
  • Bachelor's degree, preferably in information technology, business, or healthcare related field; or equivalent experience
  • Limited immigration sponsorship may be available
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred

  • Hospital or Clinic operations experience
  • Additional Epic Certifications
  • ITIL process knowledge
  • Analytical/ Decision Making Responsibilities
  • Analytical ability to manage multiple projects and prioritize tasks into manageable work products
  • Can operate independently or with minimum supervision
  • Excellent Written and Communication Skills
  • Ability to deliver technical demonstrations

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $125,000 - $143,000

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html 

Qualifications:

Epic Research & Genomics Sr. Consultant

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Research & Genomics Sr. Consultant you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Talent Model. Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client service delivery.

Recruiting for this role ends on 8/1/2026.

Work you'll do/Responsibilities

As an Epic Research & Genomics Sr. Consultant at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed. Work the implementation team to plan and complete build, implement end-to-end Epic. Work command center shifts to investigate during go-live, document, and resolve break-fix tickets. Conduct and document root cause analysis. Complete any assigned system maintenance.

Research & Genomics Analyst communicates regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management. Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes.  A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines

The Team

Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Qualifications Required

  • Current certification in primary Epic assigned application
  • 5+ years of experience in Epic Research & Genomics
  • 5+ years of experience of Epic build and support
  • Bachelor's degree, preferably in information technology, business, or healthcare related field; or equivalent experience
  • Limited immigration sponsorship may be available
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred

  • Hospital or Clinic operations experience
  • Additional Epic Certifications
  • ITIL process knowledge
  • Analytical/ Decision Making Responsibilities
  • Analytical ability to manage multiple projects and prioritize tasks into manageable work products
  • Can operate independently or with minimum supervision
  • Excellent Written and Communication Skills
  • Ability to deliver technical demonstrations

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $125,000 - $143,000

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html 

Education:Bachelor's DegreeEmployment Type:

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