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Epic Support Analyst Remote Jobs in Raleigh, NC (NOW HIRING)

ClinDCast LLC

EHR Epic Analyst

Cary, NC · Remote

Remote (Based in Raleigh, NC) Position Type: Contract We are seeking an experienced EHR Epic Analyst to support the implementation, optimization, and maintenance of Epic applications. The ideal ...

Sageworks

Support Analyst

Raleigh, NC · On-site +1

The Support Analyst will be accountable for driving the resolution of product issues from start to ... This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do:

Deloitte

Epic Denials Management Operator

Raleigh, NC · Remote

$17.50 - $23.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...

Aledade PBC

Senior Financial Analyst, Remote

Durham, NC · On-site +1

$82K - $102K/yr

The Senior Financial Analyst will work with the FP&A team to provide support with the annual budget ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade PBC ...

Aledade PBC

Senior Financial Analyst, Remote

Durham, NC · Remote

$87K - $109K/yr

The Senior Financial Analyst will work with the FP&A team to provide support with the annual budget ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade PBC ...

Deloitte

Epic Denials Manager

Raleigh, NC · Remote

... remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting ... Experience analyzing denials workflows, claim issues, or operational data The wage range for this ...

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How much do epic support analyst remote jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for epic support analyst remote in Raleigh, NC is $30.50, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $36.68 per hour, depending on experience, location, and employer.

What is an Epic Support Analyst?

An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.

What skills and qualifications are needed to thrive as an Epic Support Analyst?

To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.

How does an Epic Support Analyst collaborate with clinical staff and IT teams when resolving system issues?

As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.

What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?

AspectEpic Support Analyst RemoteEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, project management experience
Work EnvironmentRemote, support-focusedOn-site or hybrid, implementation-focused
Employer & IndustryHospitals, healthcare providersHealthcare organizations, vendors
Search & Comparison IntentSupport roles, remote jobsImplementation roles, project-based work

The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.

What are popular job titles related to Epic Support Analyst Remote jobs in Raleigh, NC?

For Epic Support Analyst Remote jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Epic Support Analyst Remote jobs in Raleigh, NC look for?

The top searched job categories for Epic Support Analyst Remote jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Epic Support Analyst Remote jobs?

Cities near Raleigh, NC with the most Epic Support Analyst Remote job openings:

Epic Support Analyst Remote jobs near you
Infographic showing various Epic Support Analyst Remote job openings in Raleigh, NC as of August 2026, with employment types broken down into 58% Full Time, and 42% Contract. Highlights an 100% Remote job distribution, with an average salary of $63,439 per year, or $30.5 per hour.

EHR Epic Analyst

Cary, NC • Remote

ClinDCast LLC
Health Care and Social Assistance • 11 - 50 employees
Learn more about ClinDCast LLCexternal

Full-time

Re-posted 13 days ago

Job description

Job Title: EHR Epic Analyst
Duration: 5+ Months
Start Date: ASAP
Location: Remote (Based in Raleigh, NC)
Position Type: Contract
Job Description:

We are seeking an experienced EHR Epic Analyst to support the implementation, optimization, and maintenance of Epic applications. The ideal candidate will have a strong background in EpicCare Inpatient – Clinical Documentation, Secure Chat, Rover, Clinical Case Management, and Behavioral Health apps. This role involves working closely with healthcare providers, IT teams, and stakeholders to enhance system functionality and ensure compliance with clinical and regulatory requirements.
Key Responsibilities:

  • Support Epic implementation, configuration, and maintenance for clinical applications.
  • Collaborate with stakeholders to analyze clinical workflows and optimize system functionality.
  • Provide expertise in Epic tools, including Clinical Case Management, Rover, MyChart Bedside, Behavioral Health, and Epic Monitor.
  • Ensure compliance with healthcare regulations and billing workflows.
  • Conduct system troubleshooting, integration, and security assessments.
  • Develop and execute test plans, scenarios, and quality assurance processes.
  • Manage project timelines, financial resources, and stakeholder expectations.
  • Provide technical training and documentation to end-users.
Required Skills & Experience:

  • Epic Certification in EpicCare Inpatient – Clinical Documentation (Secure Chat, Rover, Case Management, Behavioral Health).
  • 8+ years of experience in Epic implementation, Health IT, and application development.
  • Strong knowledge of clinical workflows, regulatory requirements, and security protocols.
  • Expertise in system integration, troubleshooting, and enterprise-level IT solutions.
  • Ability to assess user needs, develop specifications, and provide technical guidance.
  • Strong experience in software quality assurance, testing, and project management.

This is a remote position.

ClinDCast logo

About ClinDCast

Sourced by ZipRecruiter

ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy. With 15+ Years Of Healthcare IT Industry Experience, ClinDCast Is A Trusted Partner For Payers, Providers, And Lifesciences Organizations, Enabling Them To Deliver Exceptional Product And Solutions For Their Customers.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Wesley Chapel, FL, US

Social media

Twitter

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