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Epic Support Analyst Remote Jobs in Baltimore, MD

Deloitte

Epic Denials Manager

Baltimore, MD · Remote

... remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting ... Experience analyzing denials workflows, claim issues, or operational data The wage range for this ...

Mondo

QA Analyst

Baltimore, MD · Remote

$55 - $58/hr

Remote (EST Hours) Start Date Is: ASAP Duration: 4-Month Contract (Potential Extension ... Support CI/CD improvements as the team moves toward more frequent application releases. * Adapt ...

Cogent People Inc

Business Analyst

Columbia, MD · On-site +1

Location: Hybrid (Columbia, MD - 3 days onsite per week) OR Remote (as applicable to role) Work ... The position supports analysis of workflows, data structures, and user interactions to ensure ...

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How much do epic support analyst remote jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for epic support analyst remote in Baltimore, MD is $31.18, according to ZipRecruiter salary data. Most workers in this role earn between $21.97 and $37.50 per hour, depending on experience, location, and employer.

What is an Epic Support Analyst?

An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.

What skills and qualifications are needed to thrive as an Epic Support Analyst?

To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.

How does an Epic Support Analyst collaborate with clinical staff and IT teams when resolving system issues?

As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.

What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?

AspectEpic Support Analyst RemoteEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, project management experience
Work EnvironmentRemote, support-focusedOn-site or hybrid, implementation-focused
Employer & IndustryHospitals, healthcare providersHealthcare organizations, vendors
Search & Comparison IntentSupport roles, remote jobsImplementation roles, project-based work

The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.

What are popular job titles related to Epic Support Analyst Remote jobs in Baltimore, MD?

For Epic Support Analyst Remote jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Epic Support Analyst Remote jobs in Baltimore, MD look for?

The top searched job categories for Epic Support Analyst Remote jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Epic Support Analyst Remote jobs?

Cities near Baltimore, MD with the most Epic Support Analyst Remote job openings:

Epic Support Analyst Remote jobs near you
Infographic showing various Epic Support Analyst Remote job openings in Baltimore, MD as of August 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 100% Remote job distribution, with an average salary of $64,846 per year, or $31.2 per hour.

Billing Analyst - Remote / Telecommute

CYNET SYSTEMS

Baltimore, MD • Remote

$30 - $35/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

Job description

Job Overview:

Pay Range: $30.40hr - $35.40hr

Requirement/Must Have:

  • Bachelor’s Degree in Accounting, Finance or other math related field.
  • In lieu of a Bachelor’s degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
  • 2+ years of experience in an accounting, business or finance role.
  • Data entry skills with a knack for numbers.
  • Highly proficient in Microsoft Office programs.
  • Skill in completing assignments accurately and with attention to detail.
  • Strong verbal and written communication skills.
  • Knowledge of spreadsheets and appropriate software.

Responsibilities:

  • Responsible for maintaining admin rates, preparing and delivering invoices to bring in revenue for the organization.
  • Establishing and following required technical specifications, managing the accuracy and efficiency of the established process as well as identifying and resolving data and setup issues as it relates to internal billing systems.
  • Remitting payment to client vendors within proper timeframes to ensure late fees are not charged.
  • Compiles, validates and supports financial data for upload to financial systems to ensure accuracy of financial statements.
  • Establishes and maintains comprehensive Excel spreadsheets for cash application and reconciliation to daily bank statements to ensure the bank and internal financial systems are in sync.
  • Audits ancillary vendor payments to ensure accuracy of remittances, ensuring rates are accurate and mapping of fields correspond to internal financial systems.
  • Establishes and maintains relationships with Points of Contact (POC) at account and vendor levels.
  • Maintains an in-depth understanding of product requirements and effectively establishes rate requirements needed to implement accounts.
  • Troubleshoots admin rate discrepancies and vendors accounts to ensure all rates/payments are clearly communicated and supported.
  • Monitors and tracks manual billing data as well as enrollment system updates.
  • Provides regular progress reports for internal and external stakeholders when appropriate.
  • Creates AdHoc queries and reports by request and supports external audit requests when required.
  • Troubleshoots user system issues and works with vendors, account management and technical resources to track and correct identified issues.
  • Develops solutions and recommends workarounds to solve low to mid-complexity technical and/or business issues.
  • Ensures that appropriate controls exist, are efficient and accurate and in compliance with organization standards.
  • Conducts user acceptance testing for vendor change requests and for scheduled system releases to identify defects and ensure proper resolution.

Skills:

  • Accounting.
  • Finance.
  • Billing Systems.
  • Microsoft Excel.
  • Data Entry.
  • Microsoft Office.
  • User Acceptance Testing (UAT).
  • Financial Reporting.
  • Reconciliation.

Qualification And Education:

  • Bachelor’s Degree in Accounting, Finance or other math related field.

Benefits:

Our Benefits Include:

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.


About Cynet Systems


Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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