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Epic Support Analyst Remote Jobs in Baltimore, MD

Epic Denials Management Operator

Baltimore, MD · Remote

$18 - $23.75/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...

The Quality Analyst supports HEDIS, Stars, regulatory, quality improvement, and population health initiatives across lines of business by retrieving and reviewing medical records, analyzing quality ...

Cybersecurity GRC Analyst (Remote) Location: 100% Remote Rate: $51/hour (No PTO) Overview We are seeking a Cybersecurity GRC Analyst to support enterprise-wide cybersecurity risk management ...

Billing Analyst (Remote)

Baltimore, MD · Remote

$47K - $63K/yr

Compiles, validates and supports financial data for upload to financial systems to ensure accuracy of financial statements. Establishes and maintains comprehensive Excel spreadsheets for cash ...

New

Billing Analyst (Remote)

Baltimore, MD · Remote

$47K - $63K/yr

Compiles, validates and supports financial data for upload to financial systems to ensure accuracy of financial statements. Establishes and maintains comprehensive Excel spreadsheets for cash ...

New

Billing Analyst (Remote)

Baltimore, MD · Remote

$47K - $63K/yr

Compiles, validates and supports financial data for upload to financial systems to ensure accuracy of financial statements. Establishes and maintains comprehensive Excel spreadsheets for cash ...

New

Billing Analyst (Remote)

Baltimore, MD · Remote

$47K - $63K/yr

Compiles, validates and supports financial data for upload to financial systems to ensure accuracy of financial statements. Establishes and maintains comprehensive Excel spreadsheets for cash ...

New

Senior Data Analyst (Remote)

Baltimore, MD · Remote

$85K - $107K/yr

The Senior Data Analyst is responsible for ensuring the accuracy, completeness, and regulatory ... Serve as an expert resource supporting data questions and issues from stakeholders and driving to ...

Senior Data Analyst (Remote)

Baltimore, MD · Remote

$85K - $107K/yr

Collect, analyze, and interpret data to glean insights, and develop business appropriate ... Serve as an expert resource supporting data questions and issues from stakeholders and driving to ...

Senior Data Analyst (Remote)

Baltimore, MD · Remote

$85K - $107K/yr

Collect, analyze, and interpret data to glean insights, and develop business appropriate ... Serve as an expert resource supporting data questions and issues from stakeholders and driving to ...

Serve as an expert resource supporting data questions and issues from stakeholders and driving to resolution. * Research and analyze data flow across complex data ecosystem including operational and ...

Senior Data Analyst (Remote)

Baltimore, MD · Remote

$85K - $107K/yr

The purpose of a Sr. Data Analyst is to find meaning in data as a thought leader so that the ... Serve as an expert resource supporting data questions and issues from stakeholders and driving to ...

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Epic Support Analyst Remote information

See Baltimore, MD salary details

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How much do epic support analyst remote jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for epic support analyst remote in Baltimore, MD is $31.18, according to ZipRecruiter salary data. Most workers in this role earn between $21.97 and $37.50 per hour, depending on experience, location, and employer.

What is an Epic Support Analyst?

An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.

What skills and qualifications are needed to thrive as an Epic Support Analyst?

To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.

How does an Epic Support Analyst collaborate with clinical staff and IT teams when resolving system issues?

As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.

What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?

AspectEpic Support Analyst RemoteEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, project management experience
Work EnvironmentRemote, support-focusedOn-site or hybrid, implementation-focused
Employer & IndustryHospitals, healthcare providersHealthcare organizations, vendors
Search & Comparison IntentSupport roles, remote jobsImplementation roles, project-based work

The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.

What are popular job titles related to Epic Support Analyst Remote jobs in Baltimore, MD?

For Epic Support Analyst Remote jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Epic Support Analyst Remote jobs in Baltimore, MD look for?

The top searched job categories for Epic Support Analyst Remote jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Epic Support Analyst Remote jobs?

Cities near Baltimore, MD with the most Epic Support Analyst Remote job openings:

Infographic showing various Epic Support Analyst Remote job openings in Baltimore, MD as of August 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 100% Remote job distribution, with an average salary of $64,846 per year, or $31.2 per hour.

EPIC OpTime Build Support

SA Technologies Inc.

Silver Spring, MD • Remote

Full-time

Re-posted 19 days ago


Job description

Company Description

All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance.

Job Description

Title: EPIC OpTime Build Support

Industry: Healthcare

Location: Silver Spring, MD (Remote Possible)

Duration: 6 Months

Pay Rate Range: Depends on Experience (W-2 all inclusive rate)


Essential Functions:

Providing Production Support for Epic OpTime and Anesthesia modules

Performing development, design, build, and validation of changes in the system.

Translating business requirements into technical solutions.

Managing work via Remedy Work orders.

Required Experience:

EPIC OpTime Certification

Ability to perform system configuration (build)

Ability to troubleshoot issues/problems within the system.

Ability to work with our testing team, physicians, and end users to understand what is needed.

Preferred Experience:

Certifications with other EPIC modules (Ambulatory, Anesthesia, etc.)

Bachelors Degree

Good communication skills

Ability to work with ambiguity

Multi-tasking skills

Skills to be successful in this role:

Good interpersonal Skills and solid experience supporting OpTime and Anesthesia


Additional Information

All your information will be kept confidential according to EEO guidelines.