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How much do mychart jobs pay per year?

As of Aug 21, 2026, the average yearly pay for mychart in Baltimore, MD is $62,439.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $79,000.00 per year, depending on experience, location, and employer.

What is a MyChart?

A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.

What are the typical daily responsibilities of a MyChart support specialist?

A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.

What are the key skills and qualifications needed to thrive in the MyChart position, and why are they important?

To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.

What are the most commonly searched types of Mychart jobs in Baltimore, MD?

The most popular types of Mychart jobs in Baltimore, MD are:

What are popular job titles related to Mychart jobs in Baltimore, MD?

For Mychart jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Mychart jobs in Baltimore, MD look for?

The top searched job categories for Mychart jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Mychart jobs?

Cities near Baltimore, MD with the most Mychart job openings:

Mychart jobs near you
Infographic showing various Mychart job openings in Baltimore, MD as of August 2026, with employment types broken down into 2% As Needed, 85% Full Time, 11% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $62,439 per year, or $30 per hour.

Nurse Practitioner Fellow (DOM Gastroenterology)

Johns Hopkins University

Baltimore, MD • On-site

Full-time

Re-posted 22 days ago

Johns Hopkins University rating

8.0

Company rating: 8.0 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

190th of 620 rated colleges and universities

Job description

The Gastroenterology and Hepatology division is seeking a licensed Nurse Practitioner Fellow to participate in an intensive 12-month training program designed to provide advanced didactic education and focused clinical experiences so that graduates have the skills and knowledge to provide high-quality care in the specialty of Gastroenterology and Hepatology. The program includes both inpatient and outpatient rotations to expose the fellow to a variety of acute and chronic conditions. Furthermore, the fellow participates in several sub-specialty clinics that may include inflammatory bowel disease, pancreatic disease, motility disorders, nutrition, and transplant hepatology to acquire further expertise in these clinical areas.
The Nurse Practitioner Fellowship Program also provides a means to help transition the nurse practitioner into a career in the specialty of gastroenterology in order to better prepare them to provide exceptional patient care in this field. With fellowship training, the nurse practitioner strengthens knowledge bases and clinical acumen to become a confident independent practitioner. For the division, the fellowship allows for better utilization of nurse practitioners in our specialty, as we are in the midst of a provider shortage that has led to a dramatic rise in number of nurse practitioners used in practice. Through the fellowship, we can ensure our nurse practitioner fellows acquire the necessary knowledge and skills to provide high level specialty care, which in turn increases overall patient satisfaction and improves patient outcomes.
Specific Duties and Responsibilities
Clinical Responsibilities
  • Establishes joint practice with designated providers where follow up patients have a venue to be seen and cared for in tandem with the provider's clinic.
  • Establishes a primary practice separate from a designated provider where urgent add on patients (recently discharged, recently hospitalized, urgent medical issues appropriate for clinic, new symptoms related to an existing problem) could be triaged and reviewed as needed
  • Helps manage and triage complex care that happens with patients who have been seen in the practice.
  • Reviews difficult cases with the physician and less complex cases independently.
  • Reviews intake form and past medical records for appropriateness
  • Performs detailed patient interviews and physicals
  • Creates detailed patient care plans and provides patient education
  • Counsels and teaches patients and family members in regard to disease process and expected outcomes.
  • Dictates/documents pertinent data into EPIC that is necessary in the care of the patient and communicates with collaborates and/or referring providers
  • Makes referrals to other specialists as indicated by patient's condition.
  • Reviews and interprets ordered test results. Releases results to patient via phone, MyChart message, or letter with explanations to patients.
  • Provides telephonic or electronic MyChart message responses to patient questions and concerns that a MOC or nurse cannot answer
  • Refills urgent prescriptions and/or tracks current prescriptions for patients receiving ongoing care.
  • Assist with medication prior authorizations and appeals
  • Assist MOC with procedure pre-authorizations as needed

Customer Service and Teamwork Responsibilities
  • Warmly greets patients, visitors, and colleagues.
  • Assists with answering phone calls related to patient care. Is courteous and pleasant in person and on the telephone with coworkers, patients, visitors, and supervisors. Utilizes proper telephone etiquette. Verbally expresses appreciation when ending a conversation with a caller.
  • Handles and resolves patient complaints non-defensively and without blame to other employees. Seeks to satisfy a dissatisfied customer.
  • Generous in assisting and supporting others.

Computer Knowledge Expectations
  • Operates personal computer to access email, computerized scheduling, time reporting, and documentation databases, and other basic office support software.
  • Successfully completes all necessary EPIC training courses and other applicable clinical software systems
  • Completes all required HIPAA and other specified online training courses
  • Other duties may be assigned by the employee's immediate clinical supervisor, Assistant Administrator for the Division, or a healthcare provider in order to ensure an efficient office that will assist the Division in fulfilling its' mission.

Minimum Qualifications
  • Master's Degree in Nursing; Registered Nurse license and Certified as a Nurse Practitioner with licensure in the state of Maryland. Additional licensure in Washington, D.C. may also be required.
  • Familiarity with regulations and standards governing NPs in the state of Maryland and District of Columbia.
  • Required to complete JHH credentialing process prior to start date.

Preferred Qualifications
  • Graduate school clinical rotation in gastroenterology

Classified Title: Nurse Practitioner Fellow
Role/Level/Range: ACRP/04/MC
Starting Salary Range: $48,000 - $84,100 Annually ($75,000 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: M-F Varies
FLSA Status: Exempt
Location: School of Medicine Campus
Department name: SOM DOM Gastroenterology
Personnel area: School of Medicine

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About Johns Hopkins University

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Gilman believed that teaching and research go hand in hand—that success in one depends on success in the other—and that a modern university must do both well. He also believed that sharing our knowledge and discoveries would help make the world a better place. In 145 years, we haven’t strayed from that vision. This is still a destination for excellent, ambitious scholars and a world leader in teaching and research. Distinguished professors mentor students in the arts and music, humanities, social and natural sciences, engineering, international studies, education, business, and the health professions. Those same faculty members, along with their colleagues at the university’s Applied Physics Laboratory, have made us the nation’s leader in federal research and development funding every year since 1979. That’s a fitting distinction for America’s first research university, a place that has revolutionized higher education in the U.S. and continues to bring knowledge and discoveries to the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Baltimore, MD, US

Year founded

1876

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