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Mychart Jobs in Baltimore, MD (NOW HIRING)

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Mychart information

See Baltimore, MD salary details

$18.9K

$62.4K

$125.2K

How much do mychart jobs pay per year?

As of Aug 24, 2026, the average yearly pay for mychart in Baltimore, MD is $62,439.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $79,000.00 per year, depending on experience, location, and employer.

What is a MyChart?

A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.

What are the typical daily responsibilities of a MyChart support specialist?

A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.

What are the key skills and qualifications needed to thrive in the MyChart position, and why are they important?

To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.

What are the most commonly searched types of Mychart jobs in Baltimore, MD?

The most popular types of Mychart jobs in Baltimore, MD are:

What job categories do people searching Mychart jobs in Baltimore, MD look for?

The top searched job categories for Mychart jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Mychart jobs?

Cities near Baltimore, MD with the most Mychart job openings:

Infographic showing various Mychart job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $62,439 per year, or $30 per hour.

$33.36 - $46.70/hr

Full-time

Re-posted 12 days ago


Job description

Job Requirements

Our Web & Mobile Applications team supports the design, configuration, and ongoing optimization of Epic's MyChart, Care Everywhere, Haiku/Canto, and EpicCare Link applications. We are seeking an Application Analyst II who is committed to delivering an excellent patient experience and improving workflows across the health system.

Applicants should have build experience in at least one of these Epic applications.

Key Responsibilities

System Configuration & Maintenance

  • Assist with the design, build, and maintenance of MyChart, Care Everywhere, Haiku/Canto, and EpicCare Link.
  • Configure core features such as appointment scheduling, patient messaging, billing tools, proxy access, and referral workflows.
  • Perform routine system maintenance and support upgrade activities.

Stakeholder Collaboration

  • Work with senior analysts, IT teams, and operational stakeholders to gather requirements and translate them into functional build.
  • Support communication between technical teams and endusers to ensure alignment and clarity.

Project Support

  • Contribute to project tasks related to quarterly upgrades, new feature implementations, and thirdparty integrations.
  • Assist with documentation, testing, and timeline tracking.

Training & EndUser Support

  • Provide support to endusers and help resolve escalated Help Desk tickets.
  • Participate in developing training materials and processes to reduce recurring issues.

Compliance & Security

  • Ensure system configuration follows HIPAA and organizational security standards.
  • Monitor system performance and report potential issues to senior team members.

Applicants should have build experience in at least one of these Epic applications - MyChart, EpicCare Link and/or Care Everywhere.


Work Experience
  • Bachelor's Degree in a health, science, or business field, or an equivalent level of professional experience required. Additional Certifications may be required.  
  • Three years progressively responsible experience in information applications, including one year performing programming or applications analysis or equivalent, such as business analysis, is required. Experience as a provider, clinician or ancillary services in the implementation of a system as a subject matter expert or super user may be substituted. 
  • Experience working in a healthcare environment is preferred.

Benefits

All your information will be kept confidential according to EEO guidelines.

Compensation:

  • Pay Range:  $33.36- $46.70
  • Other Compensation (if applicable):
  •  Review the 2025-2026 UMMS Benefits Guide

Employment Type: FULL_TIME