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Epic Support Analyst Remote Jobs in Georgia (NOW HIRING)

First American

$88K - $114K/yr

The Analyst will lead and support discovery and implementation analysis efforts by collaborating with required teams to inform and support the business and digital transformation initiatives within ...

New

Aeroflow

HRIS Analyst

Atlanta, GA · Remote

Aeroflow Health - HRIS Analyst Remote Opportunity Aeroflow Health is a national leader in home ... Configure and support annual Open Enrollment, benefit life events, testing, and troubleshooting.

Aeroflow

HRIS Analyst

Atlanta, GA · Remote

Aeroflow Health - HRIS Analyst Remote Opportunity Aeroflow Health is a national leader in home ... Configure and support annual Open Enrollment, benefit life events, testing, and troubleshooting.

Deluxe

Product Training Analyst

Atlanta, GA · On-site +1

Works independently using comprehensive understanding of remote deposit capture software. * Monitors support ticketing system, specifically the application group queue, for incoming support issues.

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Epic Support Analyst Remote information

What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?

AspectEpic Support Analyst RemoteEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, project management experience
Work EnvironmentRemote, support-focusedOn-site or hybrid, implementation-focused
Employer & IndustryHospitals, healthcare providersHealthcare organizations, vendors
Search & Comparison IntentSupport roles, remote jobsImplementation roles, project-based work

The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.

What is an Epic Support Analyst?

An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.

What skills and qualifications are needed to thrive as an Epic Support Analyst?

To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.

How does an Epic Support Analyst collaborate with clinical staff and IT teams when resolving system issues?

As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.
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Epic Support Analyst Remote jobs near you
Infographic showing various Epic Support Analyst Remote job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Sr. Reporting Business Analyst

TRC Talent Solutions

Gainesville, GA • Remote

Full-time

Re-posted 18 days ago

Job description

Senior Epic Reporting Business Analyst (Revenue Cycle) Remote

A growing healthcare organization is seeking a Senior Epic Reporting Business Analyst to join its Data & Analytics team in a fully remote capacity. This is a highly visible role partnering with operational leaders and stakeholders to deliver reporting, dashboards, and analytics solutions that drive informed business decisions across Revenue Cycle operations.

Responsibilities
Develop and support Epic Reporting Workbench, Radar, and RW SQL reports.
Build dashboards and analytics solutions using Epic Cogito tools and other BI platforms.
Partner with Revenue Cycle and operational teams to gather requirements and translate business needs into actionable reporting solutions.
Design, validate, and maintain reports, scorecards, dashboards, and KPI metrics.
Analyze reporting requests and determine the most effective reporting tool or approach.
Support end users with self-service analytics tools and reporting capabilities.
Collaborate with application teams to ensure appropriate report access and security.
Troubleshoot reporting issues and investigate data discrepancies.
Mentor junior analysts and promote reporting best practices.
Participate in ongoing reporting modernization and optimization initiatives.


Qualifications
6+ years of Business Intelligence, Reporting, Data Analytics, or related experience.
2+ years developing Epic Reporting Workbench reports and Radar dashboards.
Strong SQL skills with experience writing complex queries against large datasets.
Experience with Epic Cogito, Clarity, Caboodle, or healthcare data warehousing.
Revenue Cycle reporting experience is required.
Understanding of healthcare operations, financial workflows, and reporting requirements.
Ability to gather requirements directly from business stakeholders and translate them into technical solutions.
Experience developing executive, operational, and financial reporting.


Preferred Experience
Epic Reporting Workbench
Radar Dashboards
Cogito Fundamentals
Clarity Data Model
Caboodle Data Model
SlicerDicer
Revenue Cycle analytics
Hospital or healthcare provider environment


Why Consider It?
100% Remote
High-visibility role supporting key business and operational leaders
Opportunity to influence reporting strategy and analytics best practices
Work with modern Epic reporting and analytics tools in a large healthcare environment
Strong mix of technical development, stakeholder engagement, and business impact