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Epic Support Analyst Remote Jobs in Florida (NOW HIRING)

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Oncology CTMS Analyst

Miami, FL · Remote

$28 - $38/hr

Senior Oncology CTMS Analyst (Remote) - 15-Week Contract Miami, FL Area (Remote) $28.00 - $38.00 ... Location: Fully Remote * Opportunity to support a nationally recognized hospital's oncology ...

The University of Miami

Epic Analyst -Hospital Billing

Miami, FL · On-site +1

$45K - $61K/yr

Supports all phases of testing and document workflow design. * Performs the analysis of information ... The Epic HB Analyst is responsible for the design, implementation, support, and optimization of the ...

The University of Miami

Epic Senior Analyst, HIM

Miami, FL · On-site +1

$84K - $111K/yr

The incumbent supports junior staff members in day-to-day operations and resolving application ... The Epic Analyst 3 - HIM, overseas and leads the Associate Epic Analysts and Epic Analysts on the ...

University of Miami

Epic Senior Analyst, HIM

Miami, FL · Remote

The incumbent supports junior staff members in day-to-day operations and resolving application ... The Epic Analyst 3 - HIM, overseas and leads the Associate Epic Analysts and Epic Analysts on the ...

Radiance Technologies

The individual will support advanced remote sensing exploitation functions through detailed technical data analysis and through the development and improvement of techniques and procedures for the ...

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Epic Support Analyst Remote information

What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?

AspectEpic Support Analyst RemoteEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, project management experience
Work EnvironmentRemote, support-focusedOn-site or hybrid, implementation-focused
Employer & IndustryHospitals, healthcare providersHealthcare organizations, vendors
Search & Comparison IntentSupport roles, remote jobsImplementation roles, project-based work

The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.

What is an Epic Support Analyst?

An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.

What skills and qualifications are needed to thrive as an Epic Support Analyst?

To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.

How does an Epic Support Analyst collaborate with clinical staff and IT teams when resolving system issues?

As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.
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Infographic showing various Epic Support Analyst Remote job openings in Florida as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% Remote job distribution.

Advanced Application Analyst - Epic Resolute Professional Billing

Lee Health

Fort Myers, FL • On-site, Remote

$90K - $117K/yr

Full-time

Re-posted 2 days ago

Lee Health rating

7.0

Company rating: 7.0 out of 10

Based on 196 frontline employees who took The Breakroom Quiz

417th of 887 rated healthcare providers

Job description

Location: Remote - FL

Department: Corporate Systems and IT Administration

Work Type: Full Time

Shift: Shift 1/ to

Minimum to Midpoint Pay Rate:$90,667 - $117,852 / Annual

Join a mission-driven health system transforming care across Southwest Florida.
Lee Health is one of Floridas largest not-for-profit health systems, recognized for excellence, innovation, and a patient-first culture. As we expand and modernize our digital ecosystem, were seeking a highly skilledEpic PB Advanced Application Analystto support and enhance our Epic Resolute Hospital Billing application.

This fully remote role is open tocandidates residing in Floridaand offers the opportunity to directly impact revenue cycle performance across the health system.

What Youll Do

  • Maintain, support, and enhance theEpic Resolute Professional Billing (PB)application with a focus on community connect configuration.
  • Diagnose, triage, and resolve incidents and problems related to Epic PB functionality.
  • Partner with Revenue Cycle Operations, IS teams, and project stakeholders on enhancements, system optimization, and workflow improvements.
  • Participate in system upgrades and new functionality rollouts, including testing, validation, and documentation.
  • Provide PB-related data analysis to support key revenue cycle initiatives and operational performance.
  • Contribute Epic subject-matter expertise to cross-functional projects requiring PB configuration knowledge.

What Youll Bring

  • 3+ years of hands-on experiencesupporting or configuringEpic Resolute Professional Billing (PB).
  • Epic PB certification or accreditation required.
  • Preferred experience with:
    • Community Connect Configuration
    • Single Billing Office (SBO) workflows
    • Estimates
    • Reporting/SlicerDicer
    • PB Workqueues (Credit, Charge Review, Follow-up, etc.)
    • New department build
    • Charge Capture/Charge Router
  • Strong understanding of professional billing workflows, revenue cycle processes, and payer requirements.
  • Excellent communication, analytical thinking, and problem-solving skills.
  • Ability to operate with autonomy in aremote or hybrid work environment.

Why Join Lee Health?

  • Florida-based remote flexibility
  • Competitive compensation & comprehensive benefits
  • A mission-driven culture focused on community health
  • Career growth within a digitally advancing health system
  • Work alongside experienced Epic professionals and operational experts

Be part of something bigger.
If youre an experienced Epic PB professional ready to contribute to system-wide performance and innovation, wed love to meet you.

Apply today and help shape the future of healthcare at Lee Health.

What Lee Health employees say

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Benefits

Hours and flexibility

Workplace

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About Lee Health

Sourced by ZipRecruiter

Lee Health is one of the largest public health systems in the U.S. and one of the largest not-for-profit public health systems in Florida. With 4 acute care hospitals; Lee Memorial, Healthpark Medical Center, Cape Coral Hospital and Gulf Coast Medical Center, two specialty hospitals; Gaisano Children's Hospital and The Rehab Hospital. Lee Physician Group with over 80 practices throughout Southwest Florida, a Regional Cancer Center, seven outpatient centers, three walk-in clinics and two pediatric outpatient facilities. HEALTHGRADES ranks Lee Healths four acute care hospitals in the top 5% in the nation for overall clinical excellence in 2019, 2020, 2021 AND 2022 and is included in America's 250 Best Hospitals

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Fort Myers, FL, US

Year founded

1916

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