ZipRecruiter

Log In

2

Epic Support Analyst Remote Jobs in Connecticut (NOW HIRING)

Cleaning Contracts

Sales Analyst

Fairfield, CT · On-site +1

$75K - $95K/yr

Support pricing and margin analysis to guide product strategy and profitability * Help streamline ... Hybrid flexibility (office presence encouraged for collaboration, remote options available)

The Hartford

Long Term Disability Analyst

Hartford, CT · On-site +1

$10K/mo

The Senior Ability Analyst supports the organization's mission of helping customers rebuild their ... This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our offices ...

New

Harris

$90K - $110K/yr

Preference for Toronto, Ottawa or Montreal, but open to remote candidates (within North America ... Harris' public safety portfolio is looking for an M&A professional to help support our acquired ...

The Hartford

Short-Term Disability Analyst

Hartford, CT · On-site +1

$46K - $67K/yr

The Ability Analyst supports the organization's mission of helping customers rebuild their lives ... This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ...

Quest Global

RFQ Analyst

Windsor Locks, CT · Remote

$29.81 - $34.62/hr

Support ongoing work transfer projects by working with cross functional teams to pull and analyze ... Work Requirements: This position is classified as Remote within the United States. Travel ...

BIC

Category Analyst, Shave

Shelton, CT · Remote

The Category Analyst supports U.S. category development initiatives through data analysis ... Data integrity across customer reporting #LI-remote BIC World is an Equal Opportunity Employer. We ...

CVS Health

Medical Economics Analyst

Hartford, CT · Remote

$54K - $145K/yr

Support data governance activities related to Aetna Data Lakehouse assets within Google Cloud ... This remote position is not eligible for employment sponsorship. Anticipated Weekly Hours 40 Time ...

previous pagenext page

Showing results 21-40

All JobsEpic Support Analyst JobsEpic Support Analyst Remote JobsEpic Support Analyst Remote Jobs in Connecticut

Epic Support Analyst Remote information

What is an Epic Support Analyst?

An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.

What skills and qualifications are needed to thrive as an Epic Support Analyst?

To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.

How does an Epic Support Analyst collaborate with clinical staff and IT teams when resolving system issues?

As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.

What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?

AspectEpic Support Analyst RemoteEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, project management experience
Work EnvironmentRemote, support-focusedOn-site or hybrid, implementation-focused
Employer & IndustryHospitals, healthcare providersHealthcare organizations, vendors
Search & Comparison IntentSupport roles, remote jobsImplementation roles, project-based work

The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.

What are popular job titles related to Epic Support Analyst Remote jobs in Connecticut?

For Epic Support Analyst Remote jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Epic Support Analyst Remote jobs in Connecticut look for?

The top searched job categories for Epic Support Analyst Remote jobs in Connecticut are:

What cities in Connecticut are hiring for Epic Support Analyst Remote jobs?

Cities in Connecticut with the most Epic Support Analyst Remote job openings:

Epic Support Analyst Remote jobs near you

DTS Population Health Systems Analyst II - REMOTE

Yale New Haven Health

New Haven, CT • On-site, Remote

Full-time

Re-posted 23 days ago

Yale New Haven Health rating

7.3

Company rating: 7.3 out of 10

Based on 232 frontline employees who took The Breakroom Quiz

306th of 891 rated healthcare providers

Job description

Overview
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The System Analyst II researches, analyzes, and supports the application(s), related hardware, and how the broader ITS Systems will fit the needs of the Health System and/or specific department needs. Serves as the primary contact and expert for the application and related IT systems. The analyst works with department management and teams to build, install, and support the applications understand systems requirements. Primary responsibilities include analyzing work flows and understanding policies, procedures and constraints of the clinical or business operations. Coordinates all issues that arise during the project for their area in depth and precise investigation and documentation of operational specifications and application functionality is required. A key activity is to work with users to determine project needs, develop proposals, and recommend opportunities for technological and workflow improvement. They function as the primary contact to support the implementation of new projects and upgrades as well as troubleshoot problems and questions from end -users during training, go-live and post go-live periods. Attention to detail is a critical skill for this position. Successful candidates have an interest in emerging technologies and enjoy working with people to identify how technology can effectively support business needs
EEO/AA/Disability/Veteran
Responsibilities
  • 1. Application and IT System Implementation and Support
    • 1.Supports the implementation and maintenance of applications, related IT systems, and hardware including analysis, planning and preparation.
  • 2. Teamwork
    • 2.Creates and maintains regular status reports to Manager.
  • 3. Documentation
    • 3.Documents and maintains all required system design and build documents and configures system accordingly.
  • 4. Other
    • 4.Provides training to other IT staff and user clients as appropriate.

Qualifications
EDUCATION
Associates degree or equivalent experience required.
EXPERIENCE
Minimum 5 years experience in Healthcare and/or technology strongly preferred. A minimum of 2 to 3 years' experience as a Systems Analyst is required. Ability to analyze workflow to recommend and develop application solutions. Ability to research and interpret data ; to include reporting, preparing and presenting data. Healthcare or Epic experience preferred.
SPECIAL SKILLS
  • Ability to work independently and meet deadlines with minimal supervision and ability to deal with simultaneous tasks, communicate effectively, problem solve, and develop creative solutions to complex problems required.
  • Strong organizational. problem solving and listening skills, attention to detail, innovative thinking and ability to inspire others required.
  • Must possess a high level of customer service skills and participate as strong, collaborative team player . Capable of taking leadership role in managing end user relationships.
  • Working knowledge of Microsoft Office tools required.
  • Customer Focus: Acts as a preceptor to junior employees. Seeks feedback from customers to identify improvement opportunities.
  • Continuously works to improves the customer experience. Supports customer requests at all levels.
  • Problem Solving: Applies problem solving techniques to get to the root cause of the problems. Collects data to understand problems through direct observation. Surfaces problems actively as improvement opportunities.
  • Takes accountability for problem solving issues. Presents possible solutions to management when faced with a problem. Actively seeks collaboration across teams and stakeholders. Innovation: Identifies potential opportunities to improve work or outcomes.
  • Uses standard work and document work flows to identify opportunities for continuous improvement. Suggests improvements to existing processes.
  • Adaptability: Able to adapt plans in response to changing objectives. Constructively and resourcefully adapts to changing needs, conditions, priorities, or opportunities. Seeks guidance in the face of ambiguity or uncertainty. Proactively adapts plans.
  • Experience with Healthy Planet and EPIC Certification required

PHYSICAL DEMAND
Travel to multiple YNHHS facilities is necessary.
YNHHS Requisition ID
177252

What Yale New Haven Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply