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Epic Support Analyst Night Shift Jobs in Raleigh, NC

The Epic ClinDoc Analyst is responsible for the configuration, optimization, and support of the Epic Clinical Documentation (ClinDoc) module . This role ensures that clinical workflows are ...

Contract We are seeking an experienced EHR Epic Analyst to support the implementation, optimization, and maintenance of Epic applications. The ideal candidate will have a strong background in ...

... supporting the overall project goals and objectives. In this role, you will interact with ... Additional Epic Certifications * ITIL process knowledge * Analytical/ Decision Making ...

Night Shift

Raleigh, NC ยท On-site

$12/hr

If you're looking for a part-time job that supports your full-time ambition, you've come to the ... shift and 30% off on the McDonald's Mobile App All you'll need is an outstanding attitude ...

Night Shift

Knightdale, NC ยท On-site

$12/hr

If you're looking for a part-time job that supports your full-time ambition, you've come to the ... shift and 30% off on the McDonald's Mobile App All you'll need is an outstanding attitude ...

Epic Denials Management Operator

Raleigh, NC ยท Remote

$17.50 - $23.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...

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Epic Support Analyst Night Shift information

See Raleigh, NC salary details

$14

$30

$54

How much do epic support analyst night shift jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for epic support analyst night shift in Raleigh, NC is $30.50, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $36.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Epic Support Analyst Night Shift, and why are they important?

To thrive as an Epic Support Analyst Night Shift, you need a solid understanding of healthcare workflows, troubleshooting skills, and experience with the Epic electronic health record system, often supported by relevant Epic certifications. Familiarity with ticketing systems, remote support tools, and basic IT infrastructure is typically required. Excellent problem-solving, communication, and the ability to work independently during off-hours are standout soft skills for this role. These skills ensure timely and effective resolution of critical issues, maintaining system uptime and supporting healthcare professionals during overnight operations.

How does working the night shift as an Epic Support Analyst impact collaboration with daytime teams and end users?

As an Epic Support Analyst on the night shift, you play a crucial role in maintaining system stability during off-peak hours, often handling urgent issues that arise when daytime teams are unavailable. Collaboration typically involves thorough documentation of issues and resolutions, and regular handoffs during shift changes to ensure continuity of support. While direct interaction with other teams and end users may be less frequent at night, clear communication and proactive updates are essential to keep everyone aligned. Many organizations use collaborative tools and scheduled meetings to bridge the gap between night and day shifts, ensuring seamless support and knowledge sharing.

What is an Epic Support Analyst Night Shift?

An Epic Support Analyst Night Shift is a professional responsible for providing technical support and troubleshooting for Epic electronic health record (EHR) systems during overnight hours. They assist healthcare staff with resolving system issues, maintaining data integrity, and ensuring the smooth operation of Epic applications when regular daytime IT teams may not be available. Their role is crucial for hospitals or clinics that operate 24/7, as they help minimize downtime and ensure clinicians have continuous access to patient information.

What is the difference between Epic Support Analyst Night Shift vs Epic Support Analyst Day Shift?

AspectEpic Support Analyst Night ShiftEpic Support Analyst Day Shift
Work HoursOvernight or late evening hoursStandard daytime hours
CertificationsEpic certifications, technical support skillsEpic certifications, technical support skills
Work EnvironmentRemote or on-site support during night hoursRemote or on-site support during day hours
Industry UsageHealthcare IT support teamsHealthcare IT support teams

The main difference between Epic Support Analyst Night Shift and Day Shift roles lies in their working hours. Both positions require similar certifications and skills, but night shift roles focus on providing support during overnight hours, which may involve different workflows and team dynamics. Employers in healthcare IT often need support coverage 24/7, making both shifts essential for continuous system operation.

What are the most commonly searched types of Epic Support Analyst Shift jobs in Raleigh, NC? The most popular types of Epic Support Analyst Shift jobs in Raleigh, NC are:
What are popular job titles related to Epic Support Analyst Night Shift jobs in Raleigh, NC? For Epic Support Analyst Night Shift jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Epic Support Analyst Night Shift jobs in Raleigh, NC look for? The top searched job categories for Epic Support Analyst Night Shift jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Epic Support Analyst Night Shift jobs? Cities near Raleigh, NC with the most Epic Support Analyst Night Shift job openings:
Infographic showing various Epic Support Analyst Night Shift job openings in Raleigh, NC as of June 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 77% In-person, and 23% Remote job distribution, with an average salary of $63,439 per year, or $30.5 per hour.

Epic ClinDoc Analyst

ClinDCast LLC

Cary, NC โ€ข Remote

Full-time

Re-posted 12 days ago


Job description

The Epic ClinDoc Analyst is responsible for the configuration, optimization, and support of the Epic Clinical Documentation (ClinDoc) module. This role ensures that clinical workflows are streamlined, compliant, and effectively support providers, nurses, and other healthcare staff. The analyst collaborates with key stakeholders to improve documentation processes, enhance patient care, and maintain system integrity.
Key Responsibilities:

  • Configure, build, and maintain the Epic ClinDoc module, including clinical workflows, documentation tools, and templates.
  • Collaborate with clinicians, IT staff, and hospital leadership to optimize nursing and provider documentation workflows.
  • Analyze system needs, gather user requirements, and implement enhancements or new features.
  • Perform testing, troubleshooting, and system upgrades to ensure optimal performance and minimal downtime.
  • Develop and maintain training materials, user guides, and workflow documentation for end-users.
  • Ensure compliance with regulatory requirements, clinical best practices, and hospital policies.
  • Work closely with other Epic teams, including Orders, HIM, and Reporting, to ensure system integration.
  • Provide end-user training, support, and troubleshooting assistance as needed.
  • Participate in on-call support for critical system issues and go-live events.
Qualifications & Requirements:

  • Epic ClinDoc Certification (Required).
  • Bachelor’s degree in Nursing, Health Informatics, IT, or a related field (or equivalent experience).
  • 2-5 years of experience working with Epic ClinDoc or other electronic health records (EHR) systems.
  • Strong understanding of clinical workflows, nursing documentation, and provider charting.
  • Experience with Epic SmartForms, SmartLinks, SmartTexts, and flowsheet development.
  • Knowledge of clinical informatics, healthcare compliance, and patient safety best practices.
  • Strong analytical, problem-solving, and communication skills.

This is a remote position.


ClinDCast logo

About ClinDCast

Sourced by ZipRecruiter

ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy. With 15+ Years Of Healthcare IT Industry Experience, ClinDCast Is A Trusted Partner For Payers, Providers, And Lifesciences Organizations, Enabling Them To Deliver Exceptional Product And Solutions For Their Customers.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Wesley Chapel, FL, US

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