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Epic Implementation Jobs in Boston, MA (NOW HIRING)

Ra

Integration Coordinator Consultant

Boston, MA · On-site

Who holds 3 years of HL7 Integration experience Who is proficient in Epic Implementation proficiency Who is proficient in HL7 specification Who is good in Business Analysis Qualifications Who holds 3 ...

Ensemble Health Partners

Epic Application Analyst

Lynn, MA · On-site

$92K - $159K/yr

Developing and implementing long-term best practice Epic strategy across both operations and IT * Ensuring all parties involved understand the significance and impact of upcoming changes * Assisting ...

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Epic Implementation information

See Boston, MA salary details

$42.4K

$112.5K

$182.5K

How much do epic implementation jobs pay per year?

As of Jul 16, 2026, the average yearly pay for epic implementation in Boston, MA is $112,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,000.00 and $131,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Epic Implementation position, and why are they important?

To thrive in Epic Implementation, you need a strong background in healthcare IT, project management, and workflow analysis, often supported by a relevant degree and Epic certification. Mastery of Epic’s suite of software applications, along with knowledge of data migration and interface integration, is typically required. Exceptional communication, problem-solving, and change management skills are vital for leading teams and guiding users through transitions. These abilities ensure the successful configuration, deployment, and user adoption of Epic systems in complex healthcare environments.

How much does an implementation director make at Epic?

An Implementation Director at Epic typically earns between $150,000 and $200,000 annually, depending on experience and location. The role involves overseeing large-scale healthcare software implementations, requiring strong project management and technical skills.

What is Epic implementation?

Epic implementation involves deploying and configuring Epic electronic health record (EHR) software within a healthcare organization. It requires project management, technical skills, and knowledge of clinical workflows to ensure successful system adoption and integration. Implementation specialists often coordinate with IT teams, clinicians, and vendors to meet project timelines and optimize system performance.

What is an Epic Implementation job?

An Epic Implementation job involves managing the installation, configuration, and optimization of Epic Systems software in healthcare organizations. Professionals in this role work with IT teams, clinical staff, and stakeholders to ensure a smooth transition to the Epic electronic health record (EHR) system. Responsibilities often include workflow analysis, system customization, training, and post-implementation support. Strong project management, communication, and troubleshooting skills are essential for success in this role.

How difficult is IT to get hired at Epic?

Getting hired as an Epic Implementation specialist can be competitive, often requiring relevant IT experience, knowledge of Epic software, and certifications such as Epic Certified Analyst. Strong technical skills, healthcare industry understanding, and the ability to pass rigorous interviews are typically necessary for success.

What are some of the main challenges faced during an Epic Implementation project?

One of the main challenges in Epic Implementation projects is managing the complexities of process change across diverse clinical and administrative teams, which can sometimes meet resistance from staff accustomed to legacy systems. Implementers must also address data migration and integration issues to ensure accuracy and continuity of care, often requiring close collaboration with both internal IT and external vendors. Another significant challenge is keeping projects on schedule while meeting regulatory and compliance standards. Overcoming these challenges relies on strong leadership, communication, and problem-solving skills, and professionals who do so successfully can gain valuable experience and open up further career advancement opportunities in health IT.

What is an Epic implementation job description?

An Epic implementation job involves planning, configuring, and deploying Epic electronic health record (EHR) systems within healthcare organizations. The role requires technical skills in software setup, project management, and clinical workflows, often involving collaboration with healthcare staff and adherence to implementation timelines. Certifications in Epic systems and experience with healthcare IT are typically preferred.
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Epic Implementation jobs near you
IT Tech Support Analyst, Epic

IT Tech Support Analyst, Epic

Community Care Cooperative

Boston, MA • On-site

$57K - $66K/yr

Full-time

Posted 9 days ago

Job description


Location: Boston (Hybrid)

Organization Summary:

Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.


Job Summary:

This position will be housed under our subsidiary organization of C3, Community Technology Cooperative, LLC (CTC). CTC is looking for an experienced Technical Analyst for Epic projects and additional technical support. Reporting to the Technical Manager, the Technical Analyst will be responsible for delivering excellent customer service while resolving technical issues for our clients. The ideal candidate will have experience in:

  • Hardware support
  • Network troubleshooting
  • Basic PowerShell Scripting
  • Basic Command Line experience
  • Okta Admin support
  • Active Directory User Management
  • SharePoint Management and Support
  • Customer Service
  • Creating Technical guides for non-technical folks
  • Effectively running Technical Meetings and taking detailed notes
  • Scheduling Meetings and Calendar Management using Outlook
  • Azure and Entra Management and Support
  • Biscom Faxing set up and support
  • OnBase troubleshooting
  • MDM deployment and support
  • Multitasking in a fast-paced environment


Responsibilities:
  • Provide technical support for our Epic implementation projects
  • Triage, troubleshooting and resolving tickets for Health Centers currently live with Epic
  • Assist in the deployment of Epic software using Kuiper MDM
  • Plan, perform and lead technical dress rehearsals for Epic implementations
  • Troubleshoot hardware and software issues related to workstations, servers, and network devices
  • Provide troubleshooting support and issue resolution for Epic New user onboarding intake process
  • Create Epic Workstation records and configure settings within the workstation record
  • Manage and Create Active Directory user accounts, groups, and permissions
  • Support and manage the CTC Okta Hub and Health Center Okta Spokes for SSO and MFA
  • Set up and troubleshoot Biscom faxing services for clients
  • Troubleshoot issues related to OnBase document management system
  • Assist in resolving complex network issues
  • Document all technical support cases and resolutions in our ticketing system
  • Provide excellent customer service and ensure client satisfaction
  • Provide support for Epic Printer Mapping
  • Serve as a liaison between CTC, Health centers, Epic, Insource Services, and other vendors/groups as needed
  • Create and maintain tipsheets and guides to assist users through technical processes
  • Meet with Health Center IT leaders to discuss and resolve issues entered through tickets
  • Hybrid position, mostly from home with some on site travel to health centers across Massachusetts and to our office in Boston as needed. On Site required for project milestones
  • Must be able to effectively run meetings and also take detailed notes during technical meeting
  • Other Duties as assigned


Required Skills:
  • Minimum experience of having participated in at least one Epic implementation
  • Knowledge of Windows operating systems, Microsoft Office, and Active Directory
  • Knowledge of Microsoft Power platform including, MS Lists, MS Forms, Power Automate, Power Apps
  • Experience with network troubleshooting, TCP/IP, DNS, and DHCP, VPN
  • Familiarity with Okta, Biscom, and OnBase software is a plus
  • Excellent problem-solving skills and attention to detail
  • Strong written and verbal communication skills
  • Ability to work independently and as part of a team
  • Willingness to learn new technologies and processes


Desired Other Skills:
  • Familiarity with the MassHealth ACO program
  • Familiarity with Federally Qualified Health Centers
  • Experience with anti-racism activities, and/or lived experience with racism is highly preferred


Qualifications:
  • Bachelor’s degree in computer science, Information Technology, or a related field preferred
  • Minimum of 2 years of experience in a technical support role


** In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law. **