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Epic Implementation Analyst Jobs in Boston, MA (NOW HIRING)

Ra

Integration Coordinator Consultant

Boston, MA · On-site

Who holds 3 years of HL7 Integration experience Who is proficient in Epic Implementation proficiency Who is proficient in HL7 specification Who is good in Business Analysis Qualifications Who holds 3 ...

Deloitte

Epic Research & Genomics Analyst

Boston, MA · On-site +1

Work the implementation team to plan and complete build, implement end-to-end Epic. Work command ... Conduct and document root cause analysis. Complete any assigned system maintenance. Research ...

UpLevel Sourcing

Epic Analyst II Radiant

Boston, MA · Remote

$80K - $100K/yr

Epic Analyst II -- Radiant Full-Time | Remote (US-based, excluding CA, HI, AK, DE) | Greater Boston ... and implementation - Associate's degree or equivalent combination of education and experience ...

Boston Childrens Hospital

Epic Analyst I

Wellesley, MA · On-site

$65K - $105K/yr

Implement assigned routine changes from quarterly upgrades and approved user requests in support of ... Participates in regular routine communications with Epic representatives, including participating ...

RSM

Supervisor - Epic Clinical Analyst

Boston, MA

Perform hands-on Epic clinical delivery work across implementations, optimizations, upgrades, and ... Analyze current-state clinical workflows andidentifyopportunities to improve provider efficiency ...

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All JobsEpic Implementation Analyst JobsEpic Implementation Analyst Jobs in Boston, MA

Epic Implementation Analyst information

See Boston, MA salary details

$35.3K

$105.7K

$184.7K

How much do epic implementation analyst jobs pay per year?

As of Jul 27, 2026, the average yearly pay for epic implementation analyst in Boston, MA is $105,686.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $130,900.00 per year, depending on experience, location, and employer.

What is the difference between Epic Implementation Analyst vs Epic Project Coordinator?

AspectEpic Implementation AnalystEpic Project Coordinator
CertificationsEpic certifications, healthcare IT certificationsEpic certifications, project management certifications
Work EnvironmentHealthcare IT teams, hospital systemsHealthcare projects, hospital settings
Primary FocusImplementing Epic modules, technical setupCoordinating project tasks, timelines
Employer UsageHospitals, healthcare IT vendorsHospitals, healthcare organizations

The Epic Implementation Analyst primarily focuses on technical setup and configuring Epic software modules, ensuring successful system implementation. In contrast, the Epic Project Coordinator manages project timelines, communication, and coordination among teams. Both roles are essential in healthcare IT projects but differ in technical depth and project management responsibilities.

What are some common challenges faced during an Epic Implementation Analyst’s first project, and how can they be addressed?

New Epic Implementation Analysts often encounter challenges such as managing tight project timelines, adapting to frequent software updates, and coordinating with diverse clinical and IT teams. Successfully navigating these hurdles requires strong organizational skills, effective communication, and a willingness to quickly learn hospital workflows. Proactively seeking feedback from end users and collaborating closely with experienced analysts can also help streamline the implementation process and minimize roadblocks.

What are the key skills and qualifications needed to thrive as an Epic Implementation Analyst, and why are they important?

To thrive as an Epic Implementation Analyst, you need a solid understanding of healthcare workflows, project management principles, and a relevant bachelor’s degree, often alongside Epic certification. Familiarity with the Epic electronic health record (EHR) system, data analysis tools, and issue-tracking platforms is typically required. Strong problem-solving, communication, and teamwork skills are essential for translating clinical needs into technical solutions and ensuring smooth system adoption. These abilities are crucial for optimizing EHR performance, supporting user satisfaction, and driving successful healthcare IT transformations.

What are Epic Implementation Analysts?

Epic Implementation Analysts are specialized IT professionals who oversee the installation, configuration, and optimization of Epic Systems software in healthcare organizations. They collaborate with clinical and administrative staff to understand workflow needs, customize the electronic health record (EHR) system, and ensure it meets organizational requirements. Their responsibilities include project management, training end-users, troubleshooting issues, and facilitating a smooth transition to the new EHR platform. These analysts play a crucial role in improving healthcare delivery through efficient technology adoption.
What are popular job titles related to Epic Implementation Analyst jobs in Boston, MA? For Epic Implementation Analyst jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Epic Implementation Analyst jobs in Boston, MA look for? The top searched job categories for Epic Implementation Analyst jobs in Boston, MA are:
Epic Implementation Analyst jobs near you
Infographic showing various Epic Implementation Analyst job openings in Boston, MA as of July 2026, with employment types broken down into 2% Locum Tenens, 84% Full Time, 8% Part Time, 1% Temporary, and 5% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $105,686 per year, or $50.8 per hour.
IT Tech Support Analyst, Epic

IT Tech Support Analyst, Epic

Community Care Cooperative (C3)

Boston, MA • On-site

Other

Posted 11 days ago

Job description

Organization Summary:

Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.

Job Summary:

This position will be housed under our subsidiary organization of C3, Community Technology Cooperative, LLC (CTC). CTC is looking for an experienced Technical Analyst for Epic projects and additional technical support. Reporting to the Technical Manager, the Technical Analyst will be responsible for delivering excellent customer service while resolving technical issues for our clients. The ideal candidate will have experience in:

  • Hardware support
  • Network troubleshooting
  • Basic PowerShell Scripting
  • Basic Command Line experience
  • Okta Admin support
  • Active Directory User Management
  • SharePoint Management and Support
  • Customer Service
  • Creating Technical guides for non-technical folks
  • Effectively running Technical Meetings and taking detailed notes
  • Scheduling Meetings and Calendar Management using Outlook
  • Azure and Entra Management and Support
  • Biscom Faxing set up and support
  • OnBase troubleshooting
  • MDM deployment and support
  • Multitasking in a fast-paced environment
Responsibilities:
  • Provide technical support for our Epic implementation projects
  • Triage, troubleshooting and resolving tickets for Health Centers currently live with Epic
  • Assist in the deployment of Epic software using Kuiper MDM
  • Plan, perform and lead technical dress rehearsals for Epic implementations
  • Troubleshoot hardware and software issues related to workstations, servers, and network devices
  • Provide troubleshooting support and issue resolution for Epic New user onboarding intake process
  • Create Epic Workstation records and configure settings within the workstation record
  • Manage and Create Active Directory user accounts, groups, and permissions
  • Support and manage the CTC Okta Hub and Health Center Okta Spokes for SSO and MFA
  • Set up and troubleshoot Biscom faxing services for clients
  • Troubleshoot issues related to OnBase document management system
  • Assist in resolving complex network issues
  • Document all technical support cases and resolutions in our ticketing system
  • Provide excellent customer service and ensure client satisfaction
  • Provide support for Epic Printer Mapping
  • Serve as a liaison between CTC, Health centers, Epic, Insource Services, and other vendors/groups as needed
  • Create and maintain tipsheets and guides to assist users through technical processes
  • Meet with Health Center IT leaders to discuss and resolve issues entered through tickets
  • Hybrid position, mostly from home with some on site travel to health centers across Massachusetts and to our office in Boston as needed. On Site required for project milestones
  • Must be able to effectively run meetings and also take detailed notes during technical meeting
  • Other Duties as assigned
Required Skills:
  • Minimum experience of having participated in at least one Epic implementation
  • Knowledge of Windows operating systems, Microsoft Office, and Active Directory
  • Knowledge of Microsoft Power platform including, MS Lists, MS Forms, Power Automate, Power Apps
  • Experience with network troubleshooting, TCP/IP, DNS, and DHCP, VPN
  • Familiarity with Okta, Biscom, and OnBase software is a plus
  • Excellent problem-solving skills and attention to detail
  • Strong written and verbal communication skills
  • Ability to work independently and as part of a team
  • Willingness to learn new technologies and processes
Desired Other Skills:
  • Familiarity with the MassHealth ACO program
  • Familiarity with Federally Qualified Health Centers
  • Experience with anti-racism activities, and/or lived experience with racism is highly preferred
Qualifications:
  • Bachelor’s degree in computer science, Information Technology, or a related field preferred
  • Minimum of 2 years of experience in a technical support role

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