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Epic Helpdesk Support Jobs (NOW HIRING)

Epic Referrals Analyst

Houston, TX · Remote

$60 - $67.50/hr

... and helping organizations maximize their Epic investment. Key Responsibilities * Support the Epic Referrals application throughout the project lifecycle. * Participate in analysis, design ...

New

Epic Radiant Analyst

Manhattan, NY · Remote

$78 - $80/hr

The Epic Radiant Analyst will support radiology and imaging workflows during go-live and ... Having candidates that are willing to travel will help in the event that travel is required.

New

Epic Analyst - Cadence

$80K - $103K/yr

Join us and help build the healthcare experience we want for our communities, our families, and ... Support configuration and optimization of provider-driven scheduling workflows for referrals and ...

Epic Referrals Analyst

Houston, TX · Remote

$60 - $67.50/hr

... and helping organizations maximize their Epic investment. Key Responsibilities * Support the Epic Referrals application throughout the project lifecycle. * Participate in analysis, design ...

New

Epic Referrals Analyst

Houston, TX · On-site

$60 - $67.50/hr

... and helping organizations maximize their Epic investment. Key Responsibilities * Support the Epic Referrals application throughout the project lifecycle. * Participate in analysis, design ...

New

Ability to support operational users for system configurations and optimization of usage is very ... Work closely with the Service Desk to assist in responding to help desk tickets and end user ...

Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing ... Provide application support for reported incidents, including participation in on‑call support as ...

Experience supporting and building within Epic Referrals * Strong understanding of patient access ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Experience supporting Epic EHR and other clinical systems in a healthcare setting. The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated ...

Epic Beacon Analyst

Binghamton, NY · On-site

$33.63 - $50.45/hr

Ability to support ticket resolution across multiple Epic modules and effectively collaborate with end users, the help desk, and IS teams. * Skilled in leading end?user learning sessions ...

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How much do epic helpdesk support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for epic helpdesk support in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

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Infographic showing various Epic Helpdesk Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Epic Referrals Analyst

Houston, TX • Remote

The Wilshire Group
Health Care and Social Assistance • 11 - 50 employees

$60 - $67.50/hr

Contractor, Temporary

Posted 2 days ago

New


Job description

About The Wilshire Group 

The Wilshire Group, a renowned boutique consulting firm in Los Angeles, specializes in revenue cycle optimization and fostering effective collaboration between operational and IT facets.  With a robust track record of aiding over 100 healthcare systems nationwide, our team thrives on professionalism, efficiency, and adaptability.

Our core values- professionalism, efficiency, and flexibility- underscore our commitment to creating an inclusive and dynamic workplace.  We embrace diverse narratives and believe in offering opportunities to exceptional individuals who bring their best to the table.

We are currently offering a contracted interim position at one of US News Best Hospitals 2022-23.  This position caters to top performers seeking a professional environment that acknowledges and values their dedication and proficiency.  While this role doesn't offer benefits, it presents an opportunity to work within an organization that encourages talented individuals to surpass conventional boundaries.

Join us at The Wilshire Group, a place where talented professionals find a home to showcase their skills and contribute meaningfully to the healthcare landscape.

Epic Referrals Analyst

The Wilshire Group | Remote | Contract | 6+ Months
Compensation: $60.00-$67.50 per hour

About The Wilshire Group

The Wilshire Group is a boutique healthcare consulting firm specializing in Epic, revenue cycle, and healthcare technology solutions. We partner with healthcare organizations to provide experienced consultants who bring both technical expertise and practical healthcare experience to complex initiatives.

We are currently seeking an experienced Epic Referrals Analyst to join a client project supporting an Epic Back to Foundation initiative.

About the Opportunity

This is a 6+ month contract opportunity for an Epic Referrals Analyst who can begin as soon as possible. The ideal candidate will have strong hands-on experience with the Epic Referrals application and be comfortable working in a project environment focused on optimizing and standardizing Epic functionality.

This is an excellent opportunity for an experienced Epic analyst who enjoys project work, collaborating with healthcare stakeholders, and helping organizations maximize their Epic investment.

Key Responsibilities
  • Support the Epic Referrals application throughout the project lifecycle.
  • Participate in analysis, design, configuration, testing, and implementation activities.
  • Support an Epic Back to Foundation initiative and related application work.
  • Analyze existing workflows and identify opportunities for standardization and improvement.
  • Collaborate with business and clinical stakeholders to understand requirements and translate them into Epic solutions.
  • Develop and maintain application build and configuration documentation.
  • Participate in testing, troubleshooting, issue resolution, and validation activities.
  • Assist with workflow development and optimization within Epic Referrals.
  • Collaborate with other Epic analysts and project team members to ensure successful integration and functionality.
  • Participate in project meetings and provide status updates as needed.
  • Support go-live preparation and post-implementation activities as required.
Qualifications
  • Epic Referrals certification required.
  • Previous experience working as an Epic Referrals Analyst in a hospital or healthcare environment.
  • Strong understanding of Epic Referrals functionality, workflows, and configuration.
  • Experience with Epic implementations, optimization, maintenance, or project-based initiatives.
  • Ability to analyze complex workflows and translate business requirements into effective Epic solutions.
  • Strong communication and collaboration skills.
  • Ability to work independently while effectively collaborating with project teams and stakeholders.
  • Strong problem-solving and analytical skills.
  • Experience with Epic project documentation, testing, and issue resolution.
Contract Details
  • Contract Duration: 6+ months
  • Location: Remote
  • Pay Rate: $50.00-$55.00 per hour
  • Start Date: As soon as possible
  • Epic Certification: Required