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Mis Helpdesk Support Specialist Jobs (NOW HIRING)

TransPerfect

Helpdesk Support Specialist

Boulder, CO · On-site

$60 - $80/hr

We are seeking an energetic individual to work full-time in our Boulder office as a Helpdesk Support Specialist. This is an experienced professional position for someone with 3+ years of experience ...

Systemverse

Helpdesk Support Specialist

Austin, TX · On-site

Description The Helpdesk Support Specialist provides first-level technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, and network-related issues. This role ...

iQuasar LLC

Help Desk Support Specialist • Location: Fort Leavenworth, Kansas Position Summary The Help Desk Support Specialist provides on-premises and virtual technical support to CGSC students ...

Systemverse

Helpdesk Support Specialist

Austin, TX

$55K/yr

The Helpdesk Support Specialist provides first-level technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, and network-related issues. This role serves as ...

TEKsystems

Helpdesk Support Specialist

Chicago, IL · Hybrid

$18 - $20/hr

Description IT Support Administrator Role Summary (Level 4) The IT Support Specialist (Intermediate ... Skills Help desk support, Help desk, Troubleshooting Top Skills Details Help desk support,Help desk ...

TEKsystems

Helpdesk Support Specialist

Chicago, IL · Hybrid

$18 - $20/hr

Description IT Support Administrator Role Summary (Level 4) The IT Support Specialist (Intermediate ... Skills Help desk support, Help desk, Troubleshooting Top Skills Details Help desk support,Help desk ...

TransPerfect

Helpdesk Support Specialist

San Juan, PR · On-site

TransPerfect and its growing family of companies is looking for an energetic individual to work full-time in our San Juan. office as a Helpdesk Support Specialist. This is an experienced professional ...

TransPerfect

Helpdesk Support Specialist

San Juan, PR · On-site

TransPerfect and its growing family of companies is looking for an energetic individual to work full-time in our San Juan. office as a Helpdesk Support Specialist. This is an experienced professional ...

TEKsystems

Helpdesk Support Specialist

Columbia, MD · On-site

$21 - $23/hr

The support can be in person or remote. Common remote tools are LogMeIn Rescue and Microsoft Teams ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

TEKsystems

Helpdesk Support Specialist

Topeka, KS

$18 - $19/hr

TEKsystems has been supporting the state through staffing for 15 years, including the Department of Transportation. They are looking for one helpdesk technician to be on site in Topeka. This an ...

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Mis Helpdesk Support Specialist information

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How much do mis helpdesk support specialist jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for mis helpdesk support specialist in the United States is $25.31, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $28.85 per hour, depending on experience, location, and employer.

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For Mis Helpdesk Support Specialist jobs, the most frequently searched job titles are:

MIS Helpdesk Support

New York, NY • On-site

Actus Consulting Group
Software Development • 1 - 10 employees
Learn more about Actus Consulting Groupexternal

Full-time

Posted 13 days ago

Key responsibilities

  • Respond to technical queries related to computer systems, hardware, or software, and diagnose and implement solutions.

  • Develop and implement network troubleshooting strategies, upgrade network software, and ensure continuous network operation.

  • Perform server administration, maintain hardware and software inventory, and support internal infrastructure and remote locations.

Job description

SUMMARY

Responsible for providing technical assistance and support, related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. Conduct corporate training sessions to enhance staff effectiveness.

PRIMARY RESPONSIBILITIES
  • Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs.
  • Creating rational strategies for upgrading the company's network software whenever a new update is available.
  • Constructing and implementing plans to ensure the company's network continues to operate smoothly in the event of a problem.
  • Staying up to date with new network technology and reporting this information to the executive team each quarter
  • Working closely with other department Managers to assess the growth needs and maintenance of the company's network

SPECIFIC JOB DUTIES

  • Own projects, solutions, and key responsibilities within a larger business initiative
  • Enable faster and smarter business processes and implement analytics for meaningful insights
  • Lead remediation efforts for gaps in security and networking
  • Migrate legacy servers/applications to modern solutions
  • Handle business-critical IT tasks and systems administration
  • Nurture dependable IT infrastructure and networking that's always up and running
  • Partner with internal and external partners to communicate project status, activities, and achievements
  • Track and maintain hardware and software inventory
  • Documents internal processes and procedures related to duties and responsibilities
  • Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
  • Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments
  • Perform routine/scheduled audits of the systems, including all backups
  • Support and administer remote locations and employees.
  • Bachelor's degree in computer science, Information Technology and or related field.
  • Freight Forwarding System experience is a must and Cargowise experience is highly preferable
  • Experience in troubleshooting PC
  • Hardware, Network, and Software related issues.
  • A+ or CompTIA, Microsoft MCSA or any similar Information Technology certifications
  • Working knowledge of Windows platform and Office Suite software.
  • Exceptional communication skills, both verbal and written.
  • Detail-oriented, organized and works with a high degree of accuracy.
  • Forward-thinking vision and a demonstrated interest in using IT resource to support business goals.
  • Strong problem-solving skills.
KNOWLEDGE AND SKILL REQUIREMENTS(Not required, Will be plus) WORKING CONDITIONS

Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work. May require work in the warehouse and/or outdoors.