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Epic Behavioral Health Jobs in Indiana (NOW HIRING)

LanceSoft

Travel Nurse RN - Telemetry

Jeffersonville, IN · On-site

$1.9K - $2.6K/wk

Recent Epic EMR experience required. * Nursing Diploma or Associate Degree in Nursing (ASN ... Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care ...

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Epic Behavioral Health information

What is an Epic Behavioral Health professional?

An Epic Behavioral Health professional is a specialist who manages, configures, or supports the Behavioral Health module within the Epic electronic health record (EHR) system. This role involves working with mental health providers to tailor the Epic platform to meet the unique needs of behavioral health care, such as therapy documentation, treatment planning, and compliance with privacy regulations. They may also train staff, troubleshoot issues, and optimize workflows to improve patient care and data integrity. These professionals typically have expertise in both mental health care processes and Epic software.

What are the key skills and qualifications needed to thrive as an Epic Behavioral Health analyst?

To thrive as an Epic Behavioral Health Analyst, you need a solid understanding of behavioral health workflows, healthcare IT, and typically an Epic certification specific to Behavioral Health. Familiarity with the Epic EHR system, reporting tools like Clarity or Reporting Workbench, and experience with system configuration are often required. Strong analytical thinking, attention to detail, and effective communication skills help analysts bridge gaps between clinical staff and technical teams. These competencies are crucial for optimizing system functionality, ensuring regulatory compliance, and supporting high-quality patient care in behavioral health settings.

What are the typical interactions between an Epic Behavioral Health analyst and clinical staff during an EHR implementation?

Epic Behavioral Health analysts frequently collaborate with clinical staff to gather requirements, validate workflows, and provide support during go-live phases. These interactions often involve conducting interviews, leading training sessions, and troubleshooting issues to ensure the electronic health record system meets the unique needs of behavioral health care. Regular communication helps bridge the gap between technical configuration and real-world clinical practices, making adaptability and strong interpersonal skills essential for success in this role.
What are popular job titles related to Epic Behavioral Health jobs in Indiana? For Epic Behavioral Health jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Epic Behavioral Health jobs in Indiana look for? The top searched job categories for Epic Behavioral Health jobs in Indiana are:
What cities in Indiana are hiring for Epic Behavioral Health jobs? Cities in Indiana with the most Epic Behavioral Health job openings:
Epic Behavioral Health jobs near you
Infographic showing various Epic Behavioral Health job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Director of Revenue Cycle

Jane Pauley Community Health Center, Inc.

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Jane Pauley Community Health Center rating

7.5

Company rating: 7.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day.
At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status.
Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters.
The Director of Revenue Cycle provides strategic, operational, and financial leadership for all revenue cycle management (RCM) functions across a large, multi-site FQHC. This position oversees end-to-end revenue cycle operations for an organization serving approximately 200,000 patient visits annually with a clinical network of approximately 300 clinicians.
The Director is responsible for optimizing financial performance, cash flow, and regulatory compliance across a complex, multi-service clinical model that includes Family Practice, Dental, Optometry, Behavioral Health Therapy, ASAM (Addiction/SUD Services), and OB/GYN services.
This role requires a highly analytical, mission-driven leader with extensive experience navigating FQHC regulations (PPS billing, HRSA compliance, sliding fee programs) and high-volume billing across both medical and behavioral health specialties.
Key Responsibilities
Strategic Leadership & Financial Performance
  • Develop, implement, and continuously improve a unified, organization-wide revenue cycle strategy aligned with financial sustainability and HRSA compliance objectives.
  • Serve as the principal advisor to the executive leadership team on RCM performance, regulatory updates, and emerging reimbursement models.
  • Monitor and manage key performance indicators (KPIs) including Days in A/R, Clean Claim Rate, Denial Rate, Net Collection Rate, and Cost to Collect.
  • Lead annual revenue cycle budgeting, forecasting, and goal-setting processes for all service lines.
  • Collaborate cross-functionally with Clinical, Operations, IT, Compliance, and Finance leadership to align clinical documentation with optimal charge capture.

Revenue Cycle Operations & Service Line Management
  • Oversee all daily front-end and back-end revenue cycle operations, including patient registration, insurance verification, sliding fee scale (SFS) assessment, copay collection, coding, billing, claims submission, payment posting, and collections.
  • Standardize and manage billing, coding, and workflow requirements across a highly diverse set of clinical specialties:
    • Family Practice: FQHC Prospective Payment System (PPS) reimbursement, sliding fee discounts, preventive care, and preventive-to-chronic care transition billing.
    • Behavioral Health (Therapy & ASAM): Multi-level addiction treatment, counseling, psychiatric evaluation, intensive outpatient program (IOP) billing, and 1115 Waiver models.
    • Dental: CDT coding, FQHC dental encounters, and pediatric/adult Medicaid dental guidelines.
    • Optometry: Coordination of vision hardware plans versus medical eye care insurance benefits.
    • OB/GYN: Global OB billing packages, maternal health programs, and state-specific perinatal programs.
    • Implement best-practice workflows to minimize denials and maximize first-pass claim rates.

Compliance, Audit & Regulatory Oversight
  • Ensure full compliance with HRSA Section 330 grant requirements, UDS reporting mandates, PPS guidelines, and sliding fee discount program policies.
  • Maintain compliance with Federal and State regulations, including HIPAA, CMS guidelines, Medicaid/Medicare billing rules, and behavioral health parity laws.
  • Partner with the Compliance Officer to design and execute regular internal coding and documentation audits, ensuring any identified vulnerabilities are quickly addressed.
  • Stay current on state-specific Medicaid Managed Care Organization (MCO) rules and changing reimbursement guidelines.

Team Leadership & Staff Development
  • Recruit, train, mentor, and evaluate a high-performing, multi-functional revenue cycle team across multiple departments and clinic sites.
  • Establish clear performance standards, productivity metrics, and quality expectations for all billing, coding, and RCM support staff.
  • Foster a collaborative culture of accountability, continuous learning, and professional growth.
  • Provide continuous training and education to RCM staff and clinical providers on documentation, coding standards, and payer guidelines.

Technology & Electronic Health Record (EHR) Optimization
  • Direct the operational optimization and integration of the Epic Electronic Health Records (EHR) and Practice Management (PM) systems.
  • Evaluate, select, and implement automated RCM tools, clearinghouses, predictive denial management systems, and online patient billing integrations to drive operational efficiency.
  • Collaborate with IT and clinic leadership to troubleshoot system issues affecting claim submission or charge capture.

Payer Relations, Contracting & Credentialing
  • Maintain and cultivate strategic relationships with key payers, including Medicaid MCOs, Medicare, commercial insurers, and state/county funding agencies.
  • Oversee the centralized provider credentialing and enrollment process to ensure timely clinician participation and prevent administrative write-offs.
  • Support contract negotiations by providing comprehensive, data-driven analysis of payer reimbursement performance, denial trends, and contract compliance.

Reporting, Analytics & Business Intelligence
  • Develop, maintain, and present comprehensive RCM dashboards and performance reports to executive leadership and the Board of Directors.
  • Utilize advanced data analytics to perform root-cause analyses on billing denials, underpayments, and lagging accounts receivable.
  • Ensure accurate financial data reporting to support internal audits, external cost reports, and HRSA/UDS submissions.

Qualifications
Education/Certifications:
  • Bachelor's degree in Healthcare Administration, Business Administration, Finance, Accounting, or a related field required. Master's degree (MHA, MBA, or equivalent) is highly preferred.
  • Certifications (Preferred): Professional certification such as Certified Revenue Cycle Professional (CRCP), Certified Professional Biller (CPB), Certified Professional Coder (CPC), or Fellow of the Healthcare Financial Management Association (FHFMA/CHFP).

Experience
  • Leadership Experience: Minimum of 7-10 years of progressive revenue cycle experience, with at least 5 years in a director-level or senior leadership role within a healthcare system.
  • Large-Scale Operations: Proven experience managing RCM in a high-volume setting.
  • FQHC/Ambulatory Care Expertise: Highly preferred. Candidates must demonstrate deep knowledge of the FQHC Prospective Payment System (PPS) reimbursement, Sliding Fee Discount Program rules, and HRSA guidelines.
  • Specialized Service Lines: Direct experience overseeing billing/coding for behavioral health (specifically including ASAM/SUD treatment) alongside traditional medical, dental, and optometry services.

Knowledge, Skills & Abilities
  • Comprehensive mastery of electronic billing systems, clearinghouses, and practice management databases.
  • In-depth understanding of CPT, ICD-10-CM, CDT, and DSM-5 coding conventions.
  • Exceptional analytical, problem-solving, and financial forecasting skills.
  • Strong interpersonal and communication skills, with the ability to influence positive change across clinical, operational, and financial teams.
  • Absolute commitment to the mission of providing high-quality healthcare to underserved, vulnerable, and diverse patient populations.

Why You'll Love Working Here
  • Purpose-driven work that directly impacts access to care across our communities
  • Robust benefits package (medical, dental, vision) designed to support you and your family
  • Generous PTO because we believe caring for others starts with caring for yourself
  • 401(k) with employer contribution to help you plan for what's ahead
  • Life and disability coverage for peace of mind

Here, you are not just filling a role-you are helping shape healthier communities and advancing equitable care every day!

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