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Epic Application Support Analyst Jobs (NOW HIRING)

Boston Childrens Hospital

$99K - $158K/yr

Serve as the primary Epic application expert, supporting complex clinical, operational, and revenue ... Analyze business and operational requirements, identify root causes of complex issues, and ...

ClinDCast LLC

Epic Application Analyst

Zionsville, IN · On-site

Epic Application Analyst Must-Have Skills (Minimum 1+ Year Experience): * Epic Cadence, Grand Central, Prelude, Referrals, SER * ServiceNow knowledge * Strong customer service and communication ...

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Epic Application Support Analyst information

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$15

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$70

How much do epic application support analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for epic application support analyst in the United States is $39.30, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $44.71 per hour, depending on experience, location, and employer.

What is the difference between Epic Application Support Analyst vs Epic Implementation Specialist?

AspectEpic Application Support AnalystEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, implementation experience
Work EnvironmentSupport teams, help desk, ongoing maintenanceProject teams, deployment, training
Employer & IndustryHospitals, healthcare providers, support rolesHealthcare organizations, project-based roles
Search & Comparison IntentSupport, troubleshooting, post-implementationImplementation, deployment, setup

The Epic Application Support Analyst primarily focuses on supporting and troubleshooting Epic systems after deployment, ensuring smooth operation. In contrast, the Epic Implementation Specialist is involved in deploying and configuring Epic solutions during initial rollout. Both roles require Epic certifications and healthcare industry experience but differ in their focus on support versus implementation tasks.

What cities are hiring for Epic Application Support Analyst jobs?

Cities with the most Epic Application Support Analyst job openings:

What states have the most Epic Application Support Analyst jobs?

States with the most job openings for Epic Application Support Analyst jobs include:

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For Epic Application Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Epic Application Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $81,744 per year, or $39.3 per hour.

Sr. Epic Application Analyst (Epic ASAP)

Houston, TX • On-site

Memorial Hermann Health System
Health Care and Social Assistance • 10K+ employees
Learn more about Memorial Hermann Health Systemexternal

Full-time

Re-posted 15 hours ago

Memorial Hermann Health System rating

7.7

Company rating: 7.7 out of 10

Based on 293 frontline employees who took The Breakroom Quiz

163rd of 898 rated healthcare providers

Job description

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
The Senior Epic Application Analyst is responsible for advancing the functionality and operational efficiency of Information Systems utilizing their expertise in Epic Applications. This entails intermediate to advanced analysis, design, configuration and implementation. This position is responsible for ensuring integration of technology into effective workflow and process design as well as ensuring operational efficiency of assigned Epic applications and integrated technology. Provides advanced ongoing analysis, consultation, complex problem-solving, collaboration and application support to users. Also responsible for contributing to system training. The Senior Epic Application Analyst utilizes their knowledge and skills to function as a technical resource on Epic and assume higher level project responsibilities. This position typically reports to an ISD manager or above.Job Description
Minimum Qualifications
Education: Associates degree, preferred
Licenses/Certifications: Epic Certification required
Experience / Knowledge / Skills:
  • Four (4) years of increasingly responsible experience in a large, corporate systems development and implementation activities in a wide variety of Healthcare Information Systems (MIS) or similar experience in system analysis, design, building, testing and implementation or a combination of MIS and working knowledge of hospital operations required
  • Industry training and increasingly responsible experience with knowledge and skills in a large, complex corporate Information System
  • Previous Epic or other Health Information Systems experience required
  • Experience in supporting complex problems
  • Experience in assisting other Analysts
  • Intermediate to advanced knowledge of Epic application support, development tools and methodologies
  • Good analytical skills and technical aptitude
  • Good planning and organizational skills
  • Good communication, collaboration and customer service skills
  • Demonstrated pattern of growth in ability to lead others

PRINCIPAL ACCOUNTABILITIES
Systems Development
  • Translates user and department Epic system needs into technical solutions.
  • Performs project reviews and process walk throughs incorporating technical, clinical and business solutions that will enhance user user productivity and department service levels.

Technical Administration
  • Responsible for providing technical knowledge in the support of Epic as well as other software applications and operating systems.
  • Performs intermediate to advanced analysis, design, building, testing, and implementation of Epic and other computer programs and systems.
  • Demonstrates and applies information systems theory, processes and methodologies.

Technical Standards
  • Acts as an advocate for setting and enforcing technical development, application support and information management standards within and outside of the Information Systems Department.

Application Support
  • Demonstrates in-depth knowledge and techniques in supporting development projects and complex problem solving efforts involving Epic and other applications.
  • Participates in after-hours technical support by rotating call schedule on a regular basis.
  • Provides ongoing Epic support to users.

Planning & Coordinating
  • Develops, prioritizes and executes projects according to established schedules and timeframes.
  • Maintains an effective level of coordination on all assigned projects.
  • Documents and reports on all plans, priorities and schedules.
  • Informs Manager of status of all project assignments regularly

Training
  • Contributes to the preparation and delivery of training sessions for staff

Communications
  • Thinks, plans, leads and acts appropriately in tactical settings.
  • Demonstrates strong communication and interpersonal relationship skills.

Customer Service
  • Provides effective customer service by being courteous, polite and friendly toward others at
    all times.
  • Acknowledges customers immediately in order to determine need and help the customer
    resolve issue or request.

Other
  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
  • Other duties as assigned.

What Memorial Hermann Health System employees say

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About Memorial Hermann

Sourced by ZipRecruiter

The Memorial Hermann Southwest Hospital Women's Services is a magnet hospital as well as a level 3 designated facility with a blend of high-risk and community patients. This creates a fast-paced environment and a chance to work with a diverse population. Our Labor & Delivery unit has a low c-section rate and is extremely collaborative and close-knit. We have the ability to cross-train through all areas of Women's Services. We have a family-like atmosphere with an amazing amount of comradery, and our low turnover rates attest to this. Nurses here feel like they not only have autonomy but can also be advocates for their patients. MHSW not only prides ourselves on evidenced based practice, but nurses have a strong voice.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1907

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