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Epic System Support Specialist Associate Jobs (NOW HIRING)

Gnostech

System Support Specialist

San Diego, CA · On-site

$36.52 - $40.36/hr

System Support Specialist Gnostech is seeking a skilled System Support Specialist to support the Navy and Marine Corps (NAVWAR/NIWC Pacific) Meteorology and Oceanography (METOC) In-Service ...

Glsauto

$60 - $80/hr

As a System Support Specialist, you will be responsible for troubleshooting assigned proprietary GLS system components. This includes managing issues with the vendors of the various software-as-a ...

PerfectVision

System Support Specialist

Little Rock, AR · On-site

PerfectVision Manufacturing is seeking a dedicated System Support Specialist to be the go-to resource for system related issues on customer-facing platforms including our cutting edge Chuzo and Field ...

MSI Express, Inc.

System Support Specialist

Portage, IN · On-site

ROLE PURPOSE/ POSITION SUMMARY The role of the System Support Specialist is to ensure product integrity and data integrity are preserved through proactive involvement in all IT systems. Support plant ...

MSI Express, INC

System Support Specialist

Portage, IN · On-site

$60 - $80/hr

The role of the System Support Specialist is to ensure product integrity and data integrity are preserved through proactive involvement in all IT systems. Support plant and office personnel on ...

BCSP

System Support Specialist

Indianapolis, IN · Hybrid

SUMMARY We are seeking a System Support Specialist who can provide frontline technical support for ... Associate degree in database administration or computer science or equivalent Certificate

R.E. Mason

System Support Specialist

Charlotte, NC · On-site

Mason & Associates, Inc. believes our Associates are the foundation of both our customers' and our ... Employee Assistance Program (EAP) General Description This position is a System Support Specialist ...

ASM Global

System Support Specialist

Philadelphia, PA · On-site

Required: 2-4 years of progressive experience in IT systems support, service desk operations, or ... Associate or Bachelor's degree in Information Technology, Computer Science, or related field (or ...

Nidec Corporation

System Support Specialist

Houma, LA · On-site

$60 - $80/hr

The System Support Specialist role is to support and maintain the stable operation of the LSA ... Associate degree in the field of computer science and/or five years equivalent work experience.

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Epic System Support Specialist Associate information

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How much do epic system support specialist associate jobs pay per year?

As of Sep 9, 2026, the average yearly pay for epic system support specialist associate in the United States is $63,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $74,000.00 per year, depending on experience, location, and employer.

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System Support Specialist

San Diego, CA • On-site

Gnostech
51 - 200 employees
Learn more about Gnostechexternal

$36.52 - $40.36/hr

Full-time

Posted 12 days ago

Job description

System Support Specialist
Gnostech is seeking a skilled System Support Specialist to support the Navy and Marine Corps (NAVWAR/NIWC Pacific) Meteorology and Oceanography (METOC) In-Service Engineering (ISEA) Program. This role provides technical sustainment, distance and on-site support, and proactive systems support for fielded METOC systems and Foreign Military Sales (FMS) equipment. The System Support Specialist works as part of a small team, frequently interfacing with Fleet and Fleet Marine Force (FMF) end users, Service Delivery Managers, and engineering staff to keep fielded systems operationally capable worldwide.
Overview
Location
San Diego, CA. Hybrid or remote work is not authorized.
Job Title
System Support Specialist
Salary
$36.52-$40.36 per hour
Shift
N/A
Travel
Yes, worldwide travel including CONUS/OCONUS trips and at-sea periods to ashore and afloat sites, as required by tasking.
Position Responsibilities
  • Provide Tier 1, Tier 2, and Tier 3 distance technical support via phone, VTC, email, chat, or other unclassified or classified remote means, systematically troubleshooting system issues to diagnose the root cause and documenting all troubleshooting steps and results in the incident ticket.
  • Provide on-site technical assistance to system end users at worldwide locations to identify and isolate problems, inspect and repair systems and equipment, perform system checkout, and return systems to a fully operational state.
  • Maintain accounts (ITSM, NAVWAR CASREP SCRAT, SAILOR, SIPR Token, Chat, Intelink) and document all troubleshooting steps and results in the incident/trouble ticket for every system or equipment failure.
  • Provide proactive engagement with the customer based on data-driven tripwires that facilitate early indication of system/service instability, including performing data analytics functions such as analyzing Big Data, data mining, and identifying data sets needed for analytics.
  • Provide informal training and conduct on-the-job (OJT) and supplemental classroom operator and maintenance training, including operator refresher training, for Fleet and Fleet Marine Force (FMF) sites.
  • Provide on-site support for the execution of field changes, including preparation of in-brief and out-brief to both ship and shore station personnel.
  • Interact with Service Delivery Managers (SDMs) and all CB-ISEA team members necessary to effectively resolve issues, documenting all efforts related to the task in the trouble ticket.
  • Travel to worldwide DoD ashore and afloat facilities and platforms, including CONUS/OCONUS destinations and at-sea periods, as required by tasking.

Minimum Security Clearance
Current active Secret Clearance
Required Qualifications and Skills
  • Experience in systems administration, technical/help-desk support, or field service support for DoD or C4ISR systems.
  • Working knowledge of both Windows and Linux operating environments.
  • Ability to obtain required CSWF/IAT certification if assigned tasks touch software/system security work.
  • Ability and willingness to travel both domestically and internationally.
  • Must be a U.S. citizen and possess or be eligible to obtain a U.S. government security clearance.
  • Active DoD Secret clearance required at time of hire (or ability to obtain, per contract security requirements).

Desired Skills
  • Prior Navy/NAVWAR or METOC systems experience.
  • Familiarity with SAILOR, ITSM, or CASREP/SCRAT systems.
  • Experience supporting shipboard installations or fleet modernization events.
  • Strong written communication skills for ticket documentation, status reports, and after-action reports.

Education and Training Required
  • High school diploma or equivalent

Minimum Years of Experience
  • 1-2 years of relevant technical/help-desk or field support experience

Gnostech LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. For more information, please visit www.eeoc.gov.
If this position requires a government clearance, the applicants selected will be subject to a government security investigation and must meet eligibility requirements for accessing classified information

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