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Epic Application Support Analyst Jobs (NOW HIRING)

May also support integrated third-party applications. Serves as a liaison between TSG groups, clients, and vendors. The Application Analyst III, Epic * Conducts intermediate to advanced analysis of ...

May also support integrated third-party applications. Serves as a liaison between TSG groups, clients, and vendors. The Application Analyst III, Epic * Conducts intermediate to advanced analysis of ...

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Epic Application Support Analyst information

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How much do epic application support analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for epic application support analyst in the United States is $39.30, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $44.71 per hour, depending on experience, location, and employer.

What is the difference between Epic Application Support Analyst vs Epic Implementation Specialist?

AspectEpic Application Support AnalystEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, implementation experience
Work EnvironmentSupport teams, help desk, ongoing maintenanceProject teams, deployment, training
Employer & IndustryHospitals, healthcare providers, support rolesHealthcare organizations, project-based roles
Search & Comparison IntentSupport, troubleshooting, post-implementationImplementation, deployment, setup

The Epic Application Support Analyst primarily focuses on supporting and troubleshooting Epic systems after deployment, ensuring smooth operation. In contrast, the Epic Implementation Specialist is involved in deploying and configuring Epic solutions during initial rollout. Both roles require Epic certifications and healthcare industry experience but differ in their focus on support versus implementation tasks.

What cities are hiring for Epic Application Support Analyst jobs?

Cities with the most Epic Application Support Analyst job openings:

What states have the most Epic Application Support Analyst jobs?

States with the most job openings for Epic Application Support Analyst jobs include:

What are popular job titles related to Epic Application Support Analyst jobs?

For Epic Application Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Epic Application Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $81,744 per year, or $39.3 per hour.

EPIC Application Support Analyst I

Dallas, TX • On-site

Baylor Scott & White Health
Outpatient Health Care • 10K+ employees

Full-time

Medical, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Baylor Scott & White Health rating

7.4

Company rating: 7.4 out of 10

Based on 776 frontline employees who took The Breakroom Quiz

263rd of 898 rated healthcare providers


Job description

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

  • We serve faithfully by doing what's right with a joyful heart.
  • We never settle by constantly striving for better.
  • We are in it together by supporting one another and those we serve.
  • We make an impact by taking initiative and delivering exceptional experience.
Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

  • Immediate eligibility for health and welfare benefits
  • 401(k) savings plan with dollar-for-dollar match up to 5%
  • Tuition Reimbursement
  • PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The EPIC Application Support Analyst I acts as a link between end-users, project team members, and other IS resources. They provide excellent customer service and Epic application help in the assigned Epic module.

Essential Functions of the Role
  • Provides onsite go-live help, upgrade help, and ongoing application help and optimization.
  • Responds to help desk tickets and end user requests.
  • Identifies and resolves issues through studying business issues/requirements, studying workflows, and synthesizing key messages.
  • May assist with onsite end-user training for go-live preparation and ongoing application training.
Key Success Factors
  • Ability to work well in team environments.
  • Functional knowledge of the associated application preferred.
  • Demonstrated customer-oriented service excellence standards.
  • Ability and experience knowledge end user workflow and owning the technical components of that workflow.
  • Self-motivated person who can identify and resolve issues, and advance personal knowledge.
  • Demonstrated excellent social communication skills, among facility customers and team members.
  • A quick learner of software and information technology, and motivated to learn new applications.
  • Proficient with word processing, spreadsheet, and email software applications.
  • Ability to execute complex tasks through organization and details motivated approach.
  • Ability to present and conduct classroom training.
Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

  • EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
  • EXPERIENCE - Less than 1 Year of Experience

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