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Envipco Jobs (NOW HIRING)

Envipco

Product Support Lead

Naugatuck, CT · On-site

$65K - $80K/yr

About Us Envipco is a leading reverse vending machine (RVM) technology company with over four decades of experience providing systems for all sizes of enterprise - from small to large - with ...

Envipco

Assembly Line Supervisor

Naugatuck, CT · On-site

$27 - $29/hr

Must have manufacturing assembly line experience Summary Envipco is seeking a qualified candidate for the position of Production Supervisor. The Production Supervisor is responsible for overseeing ...

All JobsEnvipco Jobs

Envipco information

What is the difference between Envipco vs Cashier?

AspectEnvipco
Primary RoleDesigning, installing, and maintaining reverse vending machines and recycling equipment
Work EnvironmentManufacturing facilities, technical service sites, and client locations
Required SkillsTechnical knowledge of vending systems, electronics, and mechanical maintenance
CertificationsTechnical certifications in electronics, mechanical repair, or related fields often preferred

While Envipco focuses on technical roles related to vending machine design and maintenance, cashiers typically handle customer transactions in retail settings. Both roles may require customer service skills, but Envipco positions are more technical and specialized, often requiring specific certifications. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

What are some common challenges faced by employees working at Envipco, particularly in technical or engineering roles?

Employees in technical or engineering roles at Envipco often encounter challenges related to rapidly advancing recycling technology and the need to meet evolving sustainability regulations. Adapting to new machinery, troubleshooting advanced reverse vending systems, and maintaining compliance with environmental standards require continuous learning and cross-functional collaboration. Team members frequently work with colleagues in research, production, and customer support to solve technical issues and improve product performance, fostering a dynamic and supportive work environment.

What are the key skills and qualifications needed to thrive as an Envipco Field Service Technician, and why are they important?

To thrive as an Envipco Field Service Technician, you need a solid background in mechanical or electrical troubleshooting, typically supported by a technical diploma or equivalent experience. Familiarity with diagnostic tools, automated recycling machines, and service management software is essential. Strong problem-solving abilities, customer service orientation, and effective communication set top performers apart. These skills ensure efficient machine maintenance, high customer satisfaction, and reliable recycling operations.

What is Envipco and what does the company do?

Envipco is a global company specializing in the design, manufacture, and operation of reverse vending machines (RVMs) that collect, sort, and process used beverage containers for recycling. Their technology helps automate the return and recycling process, making it easier for consumers and retailers to participate in bottle deposit programs. Envipco operates in several countries and supports environmental sustainability by promoting efficient recycling solutions. The company also provides related services such as maintenance, data management, and logistics support to ensure effective recycling operations.
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Envipco jobs near you
Infographic showing various Envipco job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Product Support Lead

Product Support Lead

Envipco

Naugatuck, CT • On-site

$65K - $80K/yr

Full-time

Posted 17 days ago

Envipco rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

66th of 430 rated machine equipment manufacturers

Job description

About Us
Envipco is a leading reverse vending machine (RVM) technology company with over four decades of experience providing systems for all sizes of enterprise - from small to large - with customized recycling solutions. We're looking for skilled, experienced and hardworking folks who share our core values and care about things like setting high goals, teamwork, integrity, accountability, quality, and a commitment to customer satisfaction. As we continue to grow and expand our US Business, we're looking for people to grow along with us! Envipco offers a high energy, fast-paced environment with excellent growth opportunities.
Job Description
We are seeking for a Product Support Engineer to provide technical assistance, troubleshoot and resolve product issues, and collaborate with internal teams to enhance customer satisfaction. The role involves maintaining detailed documentation, supporting product improvement efforts, and ensuring seamless product operations for end users.
Tasks & Responsibilities
• Stay up to date with new product developments to ensure we always deliver the highest level of service possible in all markets in Americas
• Coordinate and provide support for the rollout of new software releases in the field
• Respond to all to all support request, troubleshooting and resolving complex HW and SW issues from lead technicians or service managers (calls and mails) in a timely manner
• Provide Backoffice, Installation support including networking setup, registration of machines etc.
• Translate customer requests into R&D sprints as necessary
• Produce service documentation. This includes service manuals, upgrade instructions, technical bulletins
• Maintain recommended Spare Parts lists for Envipco Service, Partners and Supply Chain
• Gather feedback direct from customers for future improvements/enhancements to our devices
• Collaborate with multiple internal departments to ensure customer satisfaction
• For new markets: Provide introduction support according to provided specifications approved by Customer and Envipco Management
• Improve and maintain Troubleshooting guide and Maintenance procedures
• Identify training needs and organize both online and onsite training sessions and process trainings in person, if necessary
• Maintain organized records of all technical updates
• Local travel required up to 20% of time
Job Requirements Profile
• Technical degree in electrical engineering, electronics, mechatronics or similar
• Prior experience with reverse vending equipment is highly desired
• 5+ years' experience in a technical support role
• Background in customer service/support, ideally with both onsite & remote experience
• Ability to define problems, collect data, establish facts and draw valid conclusions
• Comfortable in a multi-disciplined environment: Mechanical, Electrical/Electronic & Software
• Ability to effectively train other employees
• Clear in communication, focused and patient
• Strong written/verbal communication skills

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