Lebanon, OH · On-site
The IT Help Desk Analyst serves as the primary point of contact for end-user technology support. This role is responsible for troubleshooting hardware, software, network, and application issues while ...
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Lebanon, OH · On-site
The IT Help Desk Analyst serves as the primary point of contact for end-user technology support. This role is responsible for troubleshooting hardware, software, network, and application issues while ...
Cincinnati, OH · On-site
$16 - $17/hr
The IT Service Desk Analyst is a hands-on position responsible for working with cross-functional ... helping to make employees productive in their use of computing assets and supporting the ...
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Cincinnati, OH · On-site
$16 - $17/hr
The IT Service Desk Analyst is a hands-on position responsible for working with cross-functional ... helping to make employees productive in their use of computing assets and supporting the ...
Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to ... a friendly, helpful way, including reaching out to them for resolution, building trust, and ...
Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to ... a friendly, helpful way, including reaching out to them for resolution, building trust, and ...
$19.75 - $27/hr
Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance ...
$19.75 - $27/hr
Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance ...
Dayton, OH · On-site
The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... The ideal candidate will have a mix of support and customer service experience, strong analytical ...
Dayton, OH · On-site
The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... The ideal candidate will have a mix of support and customer service experience, strong analytical ...
Dayton, OH · On-site
The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... The ideal candidate will have a mix of support and customer service experience, strong analytical ...
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Dayton, OH · On-site
The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... The ideal candidate will have a mix of support and customer service experience, strong analytical ...
Title/ Designation - Help Desk Analyst 1/HDA1 (Pos. - 1) Duration of Contract 1 Months + Extendable Interview Type In Person Only Location: Columbus, Ohio, 43223, Qualifications Understanding of ...
Title/ Designation - Help Desk Analyst 1/HDA1 (Pos. - 1) Duration of Contract 1 Months + Extendable Interview Type In Person Only Location: Columbus, Ohio, 43223, Qualifications Understanding of ...
Dayton, OH · On-site
The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... The ideal candidate will have a mix of support and customer service experience, strong analytical ...
Dayton, OH · On-site
The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... The ideal candidate will have a mix of support and customer service experience, strong analytical ...
The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... The ideal candidate will have a mix of support and customer service experience, strong analytical ...
The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... The ideal candidate will have a mix of support and customer service experience, strong analytical ...
Supervise and coordinate help desk and field service personnel performing problem analysis, troubleshooting, periodic maintenance, and end-user support. * Ensure all incidents and service requests ...
New
Supervise and coordinate help desk and field service personnel performing problem analysis, troubleshooting, periodic maintenance, and end-user support. * Ensure all incidents and service requests ...
New
Supervise and coordinate help desk and field service personnel performing problem analysis, troubleshooting, periodic maintenance, and end-user support. * Ensure all incidents and service requests ...
Supervise and coordinate help desk and field service personnel performing problem analysis, troubleshooting, periodic maintenance, and end-user support. * Ensure all incidents and service requests ...
Columbus, OH · On-site
This position is responsible for providing initial Help Desk support for the business applications ... Position requires a high degree of analytical and organizational skill. About Us: Based in Columbus ...
Columbus, OH · On-site
This position is responsible for providing initial Help Desk support for the business applications ... Position requires a high degree of analytical and organizational skill. About Us: Based in Columbus ...
Fairborn, OH · On-site
Supervise and coordinate help desk and field service personnel performing problem analysis, troubleshooting, periodic maintenance, and end-user support. * Ensure all incidents and service requests ...
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Fairborn, OH · On-site
Supervise and coordinate help desk and field service personnel performing problem analysis, troubleshooting, periodic maintenance, and end-user support. * Ensure all incidents and service requests ...
Supervise and coordinate help desk and field service personnel performing problem analysis, troubleshooting, periodic maintenance, and end-user support. * Ensure all incidents and service requests ...
Supervise and coordinate help desk and field service personnel performing problem analysis, troubleshooting, periodic maintenance, and end-user support. * Ensure all incidents and service requests ...
Beavercreek, OH · On-site
The IT Service Desk Analyst has the responsibility of responding to service requests via phone, email, etc., identifying/confirming Partner-Employee information, and creating service tickets with ...
Beavercreek, OH · On-site
The IT Service Desk Analyst has the responsibility of responding to service requests via phone, email, etc., identifying/confirming Partner-Employee information, and creating service tickets with ...
$25 - $35/hr
Skills ticketing system, customer service oriented, Troubleshooting, Service desk, Help desk, Phone support, jira, server administrator, network analysis, comptia Top Skills Details ticketing system ...
$25 - $35/hr
Skills ticketing system, customer service oriented, Troubleshooting, Service desk, Help desk, Phone support, jira, server administrator, network analysis, comptia Top Skills Details ticketing system ...
The IT Service Desk Analyst has the responsibility of responding to service requests via phone, email, etc., identifying/confirming Partner-Employee information, and creating service tickets with ...
The IT Service Desk Analyst has the responsibility of responding to service requests via phone, email, etc., identifying/confirming Partner-Employee information, and creating service tickets with ...
Cincinnati, OH · On-site
$38K - $45K/yr
We fully train our Help Desk employees on various IT devices and systems that other companies don't ... Strong analytical ability • After hours / On Call support is required Career Level Required ...
Cincinnati, OH · On-site
$38K - $45K/yr
We fully train our Help Desk employees on various IT devices and systems that other companies don't ... Strong analytical ability • After hours / On Call support is required Career Level Required ...
Brooklyn, OH · On-site
$17.25 - $23.50/hr
This is an entry level position, requiring proficient computer skills, previous help desk position experience is not required but useful. Candidates recently graduated with IT backgrounds are also ...
Brooklyn, OH · On-site
$17.25 - $23.50/hr
This is an entry level position, requiring proficient computer skills, previous help desk position experience is not required but useful. Candidates recently graduated with IT backgrounds are also ...
Cincinnati, OH · On-site
$38K - $45K/yr
We fully train our Help Desk employees on various IT devices and systems that other companies don't ... Strong analytical ability · After hours / On Call support is required Career Level Required ...
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Cincinnati, OH · On-site
$38K - $45K/yr
We fully train our Help Desk employees on various IT devices and systems that other companies don't ... Strong analytical ability · After hours / On Call support is required Career Level Required ...
| Aspect | Entrylevel Help Desk Analyst | Help Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some certifications like CompTIA A+ beneficial | High school diploma or equivalent; often holds certifications like CompTIA A+ |
| Work Environment | Support teams in corporate or IT service settings, providing remote or on-site assistance | IT support centers, corporate offices, or client sites, handling technical issues |
| Employer & Industry Usage | Common in various industries including healthcare, finance, and tech | Primarily in IT service providers and internal corporate IT departments |
Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.
For Entrylevel Help Desk Analyst jobs in Ohio, the most frequently searched job titles are:
The top searched job categories for Entrylevel Help Desk Analyst jobs in Ohio are:
Cities in Ohio with the most Entrylevel Help Desk Analyst job openings:
The IT Help Desk Analyst serves as the primary point of contact for end-user technology support. This role is responsible for troubleshooting hardware, software, network, and application issues while delivering exceptional customer service. The analyst works closely with users across the organization to resolve incidents, fulfill service requests, and support the ongoing stability and security of the company's technology environment.
Key Responsibilities
End User Support
User Administration
Device Management
Technical Documentation
Escalation and Collaboration
Customer Service
Required Qualifications
Education
Experience
Technical Skills
Preferred Certifications
Required Competencies
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With the combined knowledge and talents of our global partners and vendors, Kinettix can meet your needs, no matter where in the world you need IT field service management. Kinettix is the go-to global leader in providing IT field technicians and break/fix dispatches to U.S.-based enterprises and managed service providers, anywhere, anytime. We take the complexity out of identifying local partners in international markets. With our wide and reliable global talent pool, expert project coordination and innovative ticket management model, we bridge the gap between traditional staffing and a reliable contingent workforce.
It services
51 - 200 Employees
Cincinnati, OH, US
2016
