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Entrylevel Help Desk Analyst Jobs in Nebraska (NOW HIRING)

Service Desk / Help Desk Analyst

Omaha, NE · On-site

$19.50 - $26.75/hr

Service Desk / Help Desk Analyst Location: Omaha, NE Duration: Long Term (1 Years+) / Full Time 2 to 5 years in a Technical Voice Support/Service Desk environment in a corporate environment Be the ...

Service Desk Analyst - Third Shift

Omaha, NE · On-site

$19.50 - $26.75/hr

Service Desk Analyst - Third Shift Two years IT Help Desk or other related IT experience required ... Bachelor's degree in computer science, mathematics or related field OR equivalent combination of ...

... analysis, diagnosis, and resolution of complex customer problems. - Respond to telephone calls ... to local Help Desk Standard Operating Procedures (SOP). - Provide account management ensuring ...

JR2026-00028812 IT Help Desk Coordinator Senior (Open) Applications No Longer Accepted On (If no ... Problem solving, troubleshooting, analytical skills, written and verbal communications -Ability to:

Helpdesk Technician

Grand Island, NE

$20 - $27/hr

The Help Desk Technician's role is to support and maintain in-house computer systems, desktops, POS ... Performs on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end ...

JR2026-00028526 IT Help Desk Coordinator (SOS Temporary) (Open) Applications No Longer Accepted On ... Needs analysis * Data storage Skill in: * Troubleshooting and determining causes of operating ...

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Entrylevel Help Desk Analyst information

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Nebraska?

For Entrylevel Help Desk Analyst jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Entrylevel Help Desk Analyst jobs in Nebraska look for?

The top searched job categories for Entrylevel Help Desk Analyst jobs in Nebraska are:

What cities in Nebraska are hiring for Entrylevel Help Desk Analyst jobs?

Cities in Nebraska with the most Entrylevel Help Desk Analyst job openings:

Service Desk / Help Desk Analyst

Paradigminfotech

Omaha, NE • On-site

$19.50 - $26.75/hr

Contractor

Re-posted 16 days ago


Job description

Company Description

Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery.

Job Description

JOB DETAILS:

Position: Service Desk / Help Desk Analyst

Location: Omaha, NE

Duration: Long Term (1 Years+) / Full Time


JOB DESCRIPTION:

 2 to 5 years in a Technical Voice Support/Service Desk environment in a corporate environment

Be the first point of contact for the end users for all technical issues/ service requests

Create incident and service requests

Provide troubleshooting and technical support via phone, web based tools and email

Provide Voice based and remote Technical Support to end users for all standard desktop issues 

Resolve /troubleshoot, resetting password etc

Desired Skill Sets: 

 Fluent in Spoken English Language

Strong written English and interpersonal skills

Strong understanding of Windows and MAC operating systems and Applications related Troubleshooting skills (Microsoft Outlook, MS Office, Word, Excel, and PowerPoint)

Must have strong experience in comprehending user requests and carrying out required technical support through remote support tools

Experience in Troubleshooting Desktop / Laptop / Printers / Scanners / PDA's / iPad / iPhone/ Peripherals / Generic PC Software's 

Must excel in a fast-paced, agile environment where critical thinking and strong problem solving skills are required for success. 

Mist have prior experience in managing service desk support and knowledge of a industry leading service desk management tool/Ticketing systems


Thanks & Regards


ASHOK KUMAR

Sr. Lead / IT Recruiter

Paradigm Infotech

Call : 443-640-0099


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