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Entry Level Xfinity Customer Service Jobs in Springfield, IL

... customers per day - ranging from small family owned businesses to major corporate locations ... This is an entry level management position for a career minded individual interested in advancement.

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

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Entry Level Xfinity Customer Service information

See Springfield, IL salary details

$9

$17

$23

How much do entry level xfinity customer service jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for entry level xfinity customer service in Springfield, IL is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.04 per hour, depending on experience, location, and employer.

Can you work from home for Xfinity?

Entry Level Xfinity Customer Service positions are typically based in physical locations such as retail stores or call centers, and working from home is generally not available for these roles. However, some remote customer service roles may be offered depending on the company's current policies and job requirements. Candidates should review specific job postings for remote work options and necessary equipment or certifications.

What is an entry level customer service job?

An entry level customer service job involves assisting customers with inquiries, complaints, or product information, often requiring basic communication and problem-solving skills. These roles typically involve working in retail, call centers, or service environments and may require familiarity with customer management tools or software. They are suitable for individuals starting their careers with minimal prior experience.

What are the qualifications for Comcast freshers?

For an entry-level Xfinity Customer Service position, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and a customer-focused attitude are also important; some roles may require familiarity with CRM software or technical troubleshooting tools.

What is the difference between Entry Level Xfinity Customer Service vs Xfinity Customer Support Specialist?

AspectEntry Level Xfinity Customer ServiceXfinity Customer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail stores, remoteCall centers, remote, in-store support
Employer & Industry UsageMajor telecom provider, XfinityMajor telecom provider, Xfinity
Job FocusHandling basic customer inquiries, troubleshooting, account managementResolving complex issues, technical support, upselling

Entry Level Xfinity Customer Service roles focus on basic customer interactions, troubleshooting, and account support, often requiring minimal certifications. Xfinity Customer Support Specialists handle more complex technical issues and may have additional training. Both roles are essential in the telecom industry, with the former serving as an entry point and the latter providing advanced support.

How much do Xfinity employees get paid?

Entry-level Xfinity customer service representatives typically earn around $12 to $15 per hour, depending on location and experience. The role often involves basic technical skills and customer interaction, with opportunities for raises and advancement over time.
What are popular job titles related to Entry Level Xfinity Customer Service jobs in Springfield, IL? For Entry Level Xfinity Customer Service jobs in Springfield, IL, the most frequently searched job titles are:
What cities near Springfield, IL are hiring for Entry Level Xfinity Customer Service jobs? Cities near Springfield, IL with the most Entry Level Xfinity Customer Service job openings:
Gas Locate Technician (Entry Level) - Taylorville, IL (Christian Co.)

Gas Locate Technician (Entry Level) - Taylorville, IL (Christian Co.)

Stake Center Locating

Taylorville, IL • On-site

$21/hr

Full-time

Retirement, PTO

Posted 12 days ago


Stake Center Locating rating

6.7

Company rating: 6.7 out of 10

Based on 26 frontline employees who took The Breakroom Quiz


Job description

Utility Locator (Field Technician)
Starting pay $21.00!
More than a Job!
Stake Center Locating is hiring entry level Locate Technicians to locate underground utilities, troubleshoot, and mark the ground (using paint and flags), promoting damage prevention in your community. We will train you on the job and equip you with the basic skills to be successful in our 100% paid training. What you'll need to bring is a preference to work outdoors in all weather, a desire to work independently and an ability to problem solve with speed and accuracy.
What We Offer:
Since 1997, we have been on a mission to make Stake Center a great place to work. We have been working with our locators to make Stake Center the company of choice. What we offer:
  • Pay Rate: $21.00 per hour.
  • We provide late-model vehicles with a fuel card that allows you to avoid high gas prices on your daily commute. In fact, you take the vehicle home every night (for company use only)!
  • PTO and paid Holidays - best in class
  • We are providing vouchers that can be used on 300+ types of Red Wing safety shoes (a total of $200 after every twelve months of service).
  • 401(k) with company match

Key Responsibilities:
We will train entry level Locating Technicians to:
  • Think Safety First!
  • Use a laptop computer to receive, document and process tickets and email.
  • Read maps, interpret blueprints, and determine the best method & sequence for locating.
  • Use provided locate equipment & technology to accurately locate underground utilities.
  • Communicate effectively with peers, managers, and homeowners.

Qualifications:
  • Eighteen years of age or older.
  • High school diploma or equivalent.
  • Valid driver license with an acceptable driving record.
  • Ability to walk up to 5 miles a day 2-3 times a week.
  • Ability to carry up to 5 lbs of electronic locating equipment for extended periods of time; lifting objects up to 25 lbs or lifting in excess of 75 lbs with tool aids.
  • Pass pre-employment background and drug screening.

Schedule:
  • Will need to have the ability to work a flexible schedule (some evenings, weekends, and an occasional Holiday) as ticket/production load requires.
  • Employees will respond to emergency calls during scheduled on-call shift rotation.

We understand what is at stake for our employees, our customers, and our customers' customers. That is why we continually invest in our people, equipment, and technology. To us you are a professional - this is a career not just a job!

What Stake Center Locating employees say

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