ZipRecruiter

Log In

3

Entry Level Work From Home Telecom Customer Service Representative Jobs

UnifyCX

Customer Service Representative - Work from home

$17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

UnifyCX is growing and we are looking for an experienced and extraordinary Customer Service Representatives to join our motivated and ambitious Work from Home team. Unique schedules! Pay Rate ...

RemoteOnline

Customer Service Representative, Work from Home

$16.50 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative, Work from Home The Customer Service team assists insureds, individuals, service providers, and adjusters with claim payments processed by One Inc. To do well in this ...

previous pagenext page

Showing results 21-40

All Jobsremote JobsBusiness JobsCustomer Service JobsCall Center Representative JobsEntry Level Work From Home Telecom Customer Service Representative Jobs

Entry Level Work From Home Telecom Customer Service Representative information

See salary details

$9

$18

$26

How much do entry level work from home telecom customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level work from home telecom customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an entry level work from home telecom customer service representative do?

An Entry Level Work From Home Telecom Customer Service Representative assists customers of a telecommunications company through phone, chat, or email. Their main responsibilities include answering questions about products and services, resolving billing or technical issues, and providing general support. Working from home, they use company-provided software to access customer accounts and document interactions. This role typically requires strong communication skills, a reliable internet connection, and the ability to follow company protocols.

What are the key skills and qualifications needed to thrive as an entry level work from home telecom customer service representative, and why are they important?

To thrive as an Entry Level Work From Home Telecom Customer Service Representative, you need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and standard office applications is typically required. Patience, problem-solving abilities, and a positive attitude help you excel in resolving customer issues and building rapport. These skills ensure efficient and empathetic customer support, contributing to customer satisfaction and company success.

What are the main challenges faced by entry level work from home telecom customer service representatives, and how can they be addressed?

One common challenge for entry-level work from home telecom customer service representatives is maintaining clear communication with both customers and team members, especially without in-person support. Adapting to remote technology tools and managing time efficiently can also be difficult at first. To overcome these challenges, it's helpful to set up a dedicated workspace, become familiar with company communication platforms, and proactively seek feedback from supervisors. Regular virtual team meetings and training sessions are typically provided to support skill development and foster a collaborative environment.

What is the difference between Entry Level Work From Home Telecom Customer Service Representative vs Entry Level Work From Home Technical Support Specialist?

AspectEntry Level Work From Home Telecom Customer Service RepresentativeEntry Level Work From Home Technical Support Specialist
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentHome office, customer interaction via phone/chatHome office, technical troubleshooting via remote tools
Employer & Industry UsageTelecom companies, customer service centersTelecom providers, tech support firms
Search & Comparison IntentUnderstanding customer service roles in telecomComparing technical support roles in telecom

The main difference is that the Telecom Customer Service Representative focuses on assisting customers with billing, account issues, and service inquiries, while the Technical Support Specialist handles technical troubleshooting and resolving service or device problems. Both roles require good communication skills and are common in the telecom industry, but they serve different customer needs and technical levels.

More about Entry Level Work From Home Telecom Customer Service Representative jobs

What cities are hiring for Entry Level Work From Home Telecom Customer Service Representative jobs?

Cities with the most Entry Level Work From Home Telecom Customer Service Representative job openings:

What are the most commonly searched types of Work From Home Telecom Customer Service Representative jobs?

The most popular types of Work From Home Telecom Customer Service Representative jobs are:

What states have the most Entry Level Work From Home Telecom Customer Service Representative jobs?

States with the most job openings for Entry Level Work From Home Telecom Customer Service Representative jobs include:

What job categories do people searching Entry Level Work From Home Telecom Customer Service Representative jobs look for?

The top searched job categories for Entry Level Work From Home Telecom Customer Service Representative jobs are:

Entry Level Work From Home Telecom Customer Service Representative jobs near you

Work From Home | Customer Service Representative

Balance Staffing-India

Dallas, TX • Remote

$14 - $14.50/hr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Job description:

Job Title: Customer Service Representative (Healthcare Benefits) - Work From Home

Type of Role: Direct Hire

Shift / Hours: Flexible scheduling available, including weekends, evenings, holidays, and occasional overtime as needed.

Location: Remote (Work From Home)

Salary Range:

Training - $14
Production- $14.50

About the Job

Are you passionate about helping others and delivering exceptional customer service? We are seeking Customer Service Representatives to support members with questions related to their healthcare benefits. In this fully remote role, you will use your communication skills, compassion, and problem-solving abilities to create a positive customer experience while earning additional incentive opportunities based on performance.

Role and Responsibilities:

Responsibilities

  • Handle high-volume inbound calls
  • Assist members with healthcare benefit questions
  • Resolve issues and document customer interactions
  • Navigate multiple systems while meeting performance goals

Skills & Experience

  • High School Diploma or GED
  • Strong customer service and communication skills
  • Healthcare experience/medical terminology preferred
  • Ability to pass background check and drug screen
  • Flexible schedule, including weekends and holidays

Work From Home Requirements:

Internet Requirements

  • Hard-wired Ethernet connection required
  • Minimum internet speed:
  • 50 Mb/s download
  • 10 Mb/s upload
  • Wireless internet connections are not permitted
  • Satellite, microwave, and cellular hotspot internet services are not permitted

About the Company:

This organization is a global customer experience solutions provider that partners with leading brands to deliver exceptional support and service. With a strong focus on employee development, innovation, and customer care, the company creates meaningful experiences for both its clients and employees while fostering a collaborative and inclusive work environment.

Apply now and one of our recruiters will reach out to you!

Balance Staffing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.