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Entry Level Work From Home Telecom Customer Service Representative Jobs in Atlanta, GA

D&J DreamTeam LLC

Customer Service Rep

Stockbridge, GA · On-site +1

$10 - $15/hr

We're on the lookout for a Call Center Representative to work from home and to be the primary link ... Cruise Ship CSR * Workout equipment CSR * Home Repair Stores * Cable/Internet Provider * And MORE!

D.J. DreamTeam LLC

Customer Service Rep

Stockbridge, GA · On-site +1

$10 - $15/hr

We're on the lookout for a Call Center Representative to work from home and to be the primary link ... Cruise Ship CSR * Workout equipment CSR * Home Repair Stores * Cable/Internet Provider * And MORE!

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All JobsTelecom Customer Service Representative JobsEntry Level Work From Home Telecom Customer Service Representative JobsEntry Level Work From Home Telecom Customer Service Representative Jobs in Atlanta, GA

Entry Level Work From Home Telecom Customer Service Representative information

See Atlanta, GA salary details

$9

$18

$25

How much do entry level work from home telecom customer service representative jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for entry level work from home telecom customer service representative in Atlanta, GA is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.10 per hour, depending on experience, location, and employer.

What does an entry level work from home telecom customer service representative do?

An Entry Level Work From Home Telecom Customer Service Representative assists customers of a telecommunications company through phone, chat, or email. Their main responsibilities include answering questions about products and services, resolving billing or technical issues, and providing general support. Working from home, they use company-provided software to access customer accounts and document interactions. This role typically requires strong communication skills, a reliable internet connection, and the ability to follow company protocols.

What are the key skills and qualifications needed to thrive as an entry level work from home telecom customer service representative, and why are they important?

To thrive as an Entry Level Work From Home Telecom Customer Service Representative, you need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and standard office applications is typically required. Patience, problem-solving abilities, and a positive attitude help you excel in resolving customer issues and building rapport. These skills ensure efficient and empathetic customer support, contributing to customer satisfaction and company success.

What are the main challenges faced by entry level work from home telecom customer service representatives, and how can they be addressed?

One common challenge for entry-level work from home telecom customer service representatives is maintaining clear communication with both customers and team members, especially without in-person support. Adapting to remote technology tools and managing time efficiently can also be difficult at first. To overcome these challenges, it's helpful to set up a dedicated workspace, become familiar with company communication platforms, and proactively seek feedback from supervisors. Regular virtual team meetings and training sessions are typically provided to support skill development and foster a collaborative environment.

What is the difference between Entry Level Work From Home Telecom Customer Service Representative vs Entry Level Work From Home Technical Support Specialist?

AspectEntry Level Work From Home Telecom Customer Service RepresentativeEntry Level Work From Home Technical Support Specialist
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentHome office, customer interaction via phone/chatHome office, technical troubleshooting via remote tools
Employer & Industry UsageTelecom companies, customer service centersTelecom providers, tech support firms
Search & Comparison IntentUnderstanding customer service roles in telecomComparing technical support roles in telecom

The main difference is that the Telecom Customer Service Representative focuses on assisting customers with billing, account issues, and service inquiries, while the Technical Support Specialist handles technical troubleshooting and resolving service or device problems. Both roles require good communication skills and are common in the telecom industry, but they serve different customer needs and technical levels.

What are popular job titles related to Entry Level Work From Home Telecom Customer Service Representative jobs in Atlanta, GA?

For Entry Level Work From Home Telecom Customer Service Representative jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Entry Level Work From Home Telecom Customer Service Representative jobs in Atlanta, GA look for?

The top searched job categories for Entry Level Work From Home Telecom Customer Service Representative jobs in Atlanta, GA are:

Entry Level Work From Home Telecom Customer Service Representative jobs near you
Infographic showing various Entry Level Work From Home Telecom Customer Service Representative job openings in Atlanta, GA as of August 2026, with employment types broken down into 64% Full Time, 28% Part Time, 4% Temporary, and 4% Contract. Highlights an 2% In-person, and 98% Remote job distribution, with an average salary of $37,598 per year, or $18.1 per hour.

Customer Service Representative | Work From Home | Weekly Pay

Globe Life American Income Division

Atlanta, GA • On-site, Remote

$15.50 - $21/hr

Full-time

Medical, Life, Retirement

Posted 22 days ago

Job description

Remote Benefits Customer Service Representative | Work From Home | Weekly Pay
Company: AO | Globe Life
Location: 100% Remote (United States)
Help Protect Working Families-From the Comfort of Home
AO, a proud member of the Globe Life family, is seeking compassionate, motivated professionals to join our team as Remote Benefits Customer Service Representatives.
Since 1951, we've helped protect working-class families by providing life, accident, and supplemental health insurance benefits. In this fully remote position, you'll connect with clients through scheduled Zoom appointments, answer questions, explain available benefit options, and guide families through the enrollment process.
If you enjoy helping people, building relationships, and working from home, we'd love to meet you.
What You'll Do
  • Contact clients who have requested information about their benefits.
  • Conduct virtual appointments using Zoom.
  • Explain life, accident, and supplemental health insurance options.
  • Guide clients through the enrollment process.
  • Provide exceptional customer service before, during, and after enrollment.
  • Maintain accurate client records and follow-up documentation.
  • Participate in ongoing virtual training and professional development.
Qualifications
  • Strong communication and active listening skills.
  • Excellent customer service mindset.
  • Comfortable using computers, Zoom, and online technology.
  • Organized with effective time-management skills.
  • Self-motivated and dependable.
  • Professional, friendly, and relationship-focused.
  • Leadership experience is a plus but not required.

No previous insurance experience is required. We provide comprehensive training, mentorship, and licensing guidance.
What We Offer
• 100% Remote Work
• Flexible Schedule
• Weekly Pay
• Performance Bonuses
• Health Insurance Reimbursement
• Company-Paid Life Insurance
• Residual Income Opportunities
• Retirement & Career Advancement Opportunities
• Ongoing Virtual Training & Leadership Development
• Industry-Leading Technology & Support
Why AO?
AO is backed by the strength of Globe Life, a Fortune 600 company and one of the world's leading providers of life insurance benefits. We proudly serve working families throughout North America and have partnerships with organizations including the Dallas Cowboys and Texas Rangers.
Our mission remains simple:
Protect Every Child. Serve All Working People.
Interview Process
All interviews are conducted virtually via Zoom, allowing you to interview from the comfort of your home.
Ready to Make a Difference?
If you're looking for a meaningful remote career with flexibility, professional growth, and the opportunity to help families protect their futures, apply today.
Join a company built on more than 70 years of service, integrity, and success.
AO | Globe Life
Remote Career. Weekly Pay. Flexible Schedule. Meaningful Work.

Apply