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Entry Level Work From Home Telecom Customer Service Representative Jobs in Atlanta, GA

Aaron Plumbing

Customer Service Representative

Suwanee, GA · On-site +1

$17 - $20/hr

... (CSR) to schedule appointments and provide general office support. Are you friendly and highly ... Do you want the option to work from home? If so, please read on! This admin position earns a ...

Aaron Plumbing

Customer Service Representative

Suwanee, GA · On-site +1

$17 - $20/hr

... (CSR) to schedule appointments and provide general office support. Are you friendly and highly ... Do you want the option to work from home? If so, please read on! This admin position earns a ...

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All JobsTelecom Customer Service Representative JobsEntry Level Work From Home Telecom Customer Service Representative JobsEntry Level Work From Home Telecom Customer Service Representative Jobs in Atlanta, GA

Entry Level Work From Home Telecom Customer Service Representative information

See Atlanta, GA salary details

$9

$18

$25

How much do entry level work from home telecom customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level work from home telecom customer service representative in Atlanta, GA is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.10 per hour, depending on experience, location, and employer.

What does an entry level work from home telecom customer service representative do?

An Entry Level Work From Home Telecom Customer Service Representative assists customers of a telecommunications company through phone, chat, or email. Their main responsibilities include answering questions about products and services, resolving billing or technical issues, and providing general support. Working from home, they use company-provided software to access customer accounts and document interactions. This role typically requires strong communication skills, a reliable internet connection, and the ability to follow company protocols.

What are the key skills and qualifications needed to thrive as an entry level work from home telecom customer service representative, and why are they important?

To thrive as an Entry Level Work From Home Telecom Customer Service Representative, you need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and standard office applications is typically required. Patience, problem-solving abilities, and a positive attitude help you excel in resolving customer issues and building rapport. These skills ensure efficient and empathetic customer support, contributing to customer satisfaction and company success.

What are the main challenges faced by entry level work from home telecom customer service representatives, and how can they be addressed?

One common challenge for entry-level work from home telecom customer service representatives is maintaining clear communication with both customers and team members, especially without in-person support. Adapting to remote technology tools and managing time efficiently can also be difficult at first. To overcome these challenges, it's helpful to set up a dedicated workspace, become familiar with company communication platforms, and proactively seek feedback from supervisors. Regular virtual team meetings and training sessions are typically provided to support skill development and foster a collaborative environment.

What is the difference between Entry Level Work From Home Telecom Customer Service Representative vs Entry Level Work From Home Technical Support Specialist?

AspectEntry Level Work From Home Telecom Customer Service RepresentativeEntry Level Work From Home Technical Support Specialist
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentHome office, customer interaction via phone/chatHome office, technical troubleshooting via remote tools
Employer & Industry UsageTelecom companies, customer service centersTelecom providers, tech support firms
Search & Comparison IntentUnderstanding customer service roles in telecomComparing technical support roles in telecom

The main difference is that the Telecom Customer Service Representative focuses on assisting customers with billing, account issues, and service inquiries, while the Technical Support Specialist handles technical troubleshooting and resolving service or device problems. Both roles require good communication skills and are common in the telecom industry, but they serve different customer needs and technical levels.

What are popular job titles related to Entry Level Work From Home Telecom Customer Service Representative jobs in Atlanta, GA?

For Entry Level Work From Home Telecom Customer Service Representative jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Entry Level Work From Home Telecom Customer Service Representative jobs in Atlanta, GA look for?

The top searched job categories for Entry Level Work From Home Telecom Customer Service Representative jobs in Atlanta, GA are:

Entry Level Work From Home Telecom Customer Service Representative jobs near you
Infographic showing various Entry Level Work From Home Telecom Customer Service Representative job openings in Atlanta, GA as of August 2026, with employment types broken down into 64% Full Time, 28% Part Time, 4% Temporary, and 4% Contract. Highlights an 4% In-person, and 96% Remote job distribution, with an average salary of $37,598 per year, or $18.1 per hour.

Work from Home: Customer Service Representative (Healthcare)

Sagility

Atlanta, GA • Remote

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Sagility rating

4.6

Company rating: 4.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

63rd of 72 rated call and contact centers

Job description

Job title Work from Home: Customer Service Representative (Healthcare) About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Work from Home: Customer Service Representative (Healthcare)

Job Description:

Elevate Your Career with Sagility
Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients.

Become Part of a Team That S.O.A.R,s!

  • S Spark Curiosity
  • O One Team, One Direction
  • A Action for Results
  • R Right by Right Purpose

We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team. Be the compassionate

human connection that makes our service exceptional.

Benefits You Will Enjoy:

  • Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour).
  • Performance-based incentives.
  • Paid training in a cutting-edge virtual training environment.
  • Comprehensive health coverage (available after 90 days).
  • Employee wellness and engagement programs.
  • Career advancement opportunities: 90% of our leaders started as Customer Service Representatives.

Your Role:

  • Handle incoming calls promptly and professionally.
  • Research and provide effective resolutions to customer inquiries.
  • Accurately document call details.
  • Communicate empathetically and diplomatically with clear, professional articulation.
  • Meet team goals for quality and customer satisfaction daily.

What You Bring to the Table:

  • Commitment to excellence and a positive attitude.
  • Strong communication and interpersonal skills.
  • Comfort in a fast-paced, team-oriented environment.
  • Proficiency in navigating computer applications.
  • Desire to exceed customer expectations and grow professionally.
  • Previous healthcare experience is a plus.
  • At least 1 year of experience in a call center environment is required.

Job Requirements:

  • Must be 18 years or older.
  • High School Diploma or equivalent.
  • Minimum of 1 year at a single job, preferably in customer service.
  • Reliable attendance, with no absences in the first 90 days.
  • Typing at least 25 WPM.
  • Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download.
  • Secure, private work area at home.
  • Flexible availability, including weekends.

Additional Perks:

  • Daily Pay.
  • Medical, Dental, and Vision coverage.
  • Life Insurance.
  • Short-Term and Long-Term Disability options.
  • Flexible Spending Account (FSA).
  • Employee Assistance Program.
  • 401(k) with employer contribution.
  • Paid Time Off (PTO).
  • Tuition Reimbursement.

Sagility is an Equal Opportunity Employer/Vet/Disability.

Location:

Texas (CST)United States of America

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