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Entry Level Triage Specialist Jobs (NOW HIRING)

Nooks

Security Specialist

Colorado Springs, CO · On-site

This is an entry-level role built for someone who wants to build a real career in industrial ... Own first-line triage for client security questions and concerns, resolving routine matters ...

Nooks

Security Specialist

Colorado Springs, CO · On-site

This is an entry-level role built for someone who wants to build a real career in industrial ... Own first-line triage for client security questions and concerns, resolving routine matters ...

company652

Help Desk Specialist

Wallingford, CT · On-site

This is an entry-level role with full training provided by our internal team - no prior Help Desk ... Create, triage, and route support tickets to the correct queue or technician based on issue type ...

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Customer Support Specialist

Houston, TX · On-site

$20 - $25/hr

This entry level role will own the intake, triage, classification, and routing of all inbound ... At Implementation Specialist 2, they attain heightened technical expertise (advanced front-end ...

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Entry Level Triage Specialist information

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How much do entry level triage specialist jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for entry level triage specialist in the United States is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Triage Specialist vs Customer Service Representative?

AspectEntry Level Triage SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma or equivalent; often customer service training
Work EnvironmentHealthcare or insurance settings, handling patient or client inquiriesCall centers, retail, or service industries, handling customer inquiries
Employer & Industry UsageHospitals, clinics, insurance companiesRetail stores, telecom companies, service providers
Common Search & Comparison IntentUnderstanding roles in healthcare triageCustomer support roles and differences

The Entry Level Triage Specialist focuses on assessing patient needs in healthcare settings, requiring specific certifications and healthcare knowledge. In contrast, Customer Service Representatives handle general customer inquiries across various industries, often with customer service training. While both roles involve communication skills, their work environments and industry applications differ significantly.

What does an entry level triage specialist do?

An entry level triage specialist assesses and prioritizes patient or client needs based on their symptoms or issues, often in healthcare or customer service settings. They gather information, determine urgency, and direct cases to appropriate professionals or resources, typically using communication skills and basic knowledge of protocols.
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What are the most commonly searched types of Triage Specialist jobs?

The most popular types of Triage Specialist jobs are:

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Entry Level Triage Specialist jobs near you
Infographic showing various Entry Level Triage Specialist job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $41,119 per year, or $19.8 per hour.

ENTRY LEVEL SUPPORT SPECIALIST

Newburyport, MA

(unknown company)
See more jobs at (unknown company)external

Full-time

Re-posted 5 days ago

Job description

Firebrand Technologies (www.firebrandtech.com) is a software and technology service company for the book publishing industry. We are currently seeking an entry level Support Specialist for in our Newburyport, MA location. Use customer service, communication and problem solving skills to solve inquiries from Firebrand Technologies customers

Work as a support team member utilizing technical skills and product expertise helping to resolving customer product issues. Ability to log and respond to customer support requests via phone, e-mail, and web interface. Exhibit a commitment to customer service while building customer partnerships.

Successfully understand and triage customer issues, conducting any necessary technical research (code review, database queries, etc) or team collaboration. Communicate technical product and solution expertise to internal and external customer. Provide updates and case statuses to customers and management.

Act as product technical liaison between support and development teams. Fully document all case interactions and author Knowledge Base solutions. Expertly utilize support tools (gotomeeting, Netsuite, etc) to expedite case resolution.

Familiarity with MSSQL is preferred. Ability to communicate effectively with customers is required. Work will be performed at our office in Newburyport, MA.

We do NOT offer relocation benefits, or sponsor visas. US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.

Please, no agency responses, they will be summarily deleted. To apply for this position please send a Cover letter and Resume to jobs@firebrandtech.com.

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