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Entry Level Technical Writer Jobs in Dallas, TX (NOW HIRING)

AVTECH Global

Aircraft Cabinetmaker

Dallas, TX · On-site

$23.32 - $33.81/hr

Learns entry-level technical skills and knowledge, regulatory requirements and tooling used in ... Must be able to read, write, speak, and understand the English language. * Performs other duties as ...

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Entry Level Technical Writer information

See Dallas, TX salary details

$13

$38

$65

How much do entry level technical writer jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level technical writer in Dallas, TX is $38.54, according to ZipRecruiter salary data. Most workers in this role earn between $28.56 and $46.63 per hour, depending on experience, location, and employer.

How to get a job as an entry level technical writer with no experience?

Entry level technical writers can start by building a portfolio of writing samples, gaining familiarity with tools like Markdown or Adobe FrameMaker, and pursuing relevant certifications such as the Certified Professional Technical Communicator (CPTC). Internships, volunteering, or freelance projects can also provide practical experience and help demonstrate writing skills to employers.

How to start out as an entry level technical writer?

To start as an entry level technical writer, develop strong writing and communication skills, familiarize yourself with technical concepts related to your target industry, and learn to use tools like Markdown or XML. Gaining relevant experience through internships, creating a portfolio of sample documents, and obtaining certifications such as the Certified Professional Technical Communicator can also improve your prospects.

What are the key skills and qualifications needed to thrive as an entry level technical writer, and why are they important?

To thrive as an Entry Level Technical Writer, you need strong written communication skills, attention to detail, and a basic understanding of technical concepts, often supported by a bachelor's degree in English, communications, or a related field. Familiarity with documentation tools such as Microsoft Word, Adobe FrameMaker, or MadCap Flare, and basic knowledge of content management systems is typically required. Adaptability, collaboration, and the ability to learn quickly are soft skills that help you excel in this role. These skills are vital for producing clear, user-friendly documentation that effectively translates complex technical information for diverse audiences.

What are some typical challenges faced by entry level technical writers, and how can they overcome them?

Entry level technical writers often face challenges such as understanding complex technical information, adapting to different documentation tools, and meeting tight deadlines. To overcome these, it's helpful to ask clarifying questions when working with subject matter experts, actively seek feedback from senior writers, and take advantage of training on documentation software. Building rapport with engineers and developers can also make gathering information easier and improve the quality of your work.

Is a entry level technical writer an entry-level job?

Yes, an entry-level technical writer position is considered an entry-level job, typically requiring minimal professional experience and focusing on developing skills in writing, documentation, and technical communication. These roles often serve as a starting point for careers in technical writing and may require familiarity with tools like Markdown or Adobe FrameMaker.

What is an entry level technical writer?

An Entry Level Technical Writer is a professional who creates clear, concise documentation and manuals to help users understand and use products or services, usually in technical fields like software, engineering, or manufacturing. They often work under the guidance of more experienced writers and collaborate with engineers, product managers, and designers. Entry level positions are ideal for those new to technical writing and often require skills such as strong written communication, attention to detail, and the ability to learn complex topics quickly.

What does an entry level technical writer do?

The job duties of an entry-level technical writer involve working to create technical documents, instructions, manuals, and contracts. Your responsibilities vary depending on the subjects about which you write. Technical writers usually interact with experts to understand the complex information that they have to convey in writing. In this career, you conduct research and perform interviews so that you can get the understanding that you need to explain your topic to the target audience. Entry-level writers may work under the supervision of a senior writer or editor.

How much does an entry-level technical writer make?

Entry-level technical writers typically earn between $45,000 and $60,000 annually, depending on location, industry, and skills. Starting salaries may be lower in some regions, but with proficiency in tools like Markdown or XML, new writers can increase their earning potential quickly.

What is the difference between Entry Level Technical Writer vs Technical Writer?

AspectEntry Level Technical WriterTechnical Writer
Required CredentialsBachelor's degree in English, Communications, or related field; some familiarity with technical conceptsSame as entry level, often with additional certifications or experience
Work EnvironmentEntry-level positions in tech companies, engineering firms, or software organizationsMore experienced roles across similar industries, possibly with greater responsibility
Employer & Industry UsageCommon in tech, software, engineering, and manufacturing sectorsUsed broadly in similar sectors, often with specialization
Search & Comparison IntentOften searched by newcomers or recent graduatesCompared by those seeking to advance or specialize in technical writing

Entry Level Technical Writers typically have a bachelor's degree and some familiarity with technical concepts, working in similar environments as experienced Technical Writers. The main difference lies in experience and responsibility level, with entry-level roles suited for beginners and more experienced roles requiring additional skills or certifications.

More about Entry Level Technical Writer jobs

What are the most commonly searched types of Technical Writer jobs in Dallas, TX?

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For Entry Level Technical Writer jobs in Dallas, TX, the most frequently searched job titles are:

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The top searched job categories for Entry Level Technical Writer jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Entry Level Technical Writer jobs?

Cities near Dallas, TX with the most Entry Level Technical Writer job openings:

Entry Level Technical Writer jobs near you
Infographic showing various Entry Level Technical Writer job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 89% Full Time, 6% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $80,163 per year, or $38.5 per hour.

Entry-Level Technical Support Agent (Full-Time)

MCI Careers

Dallas, TX • On-site

$13.10 - $17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

LOCATION
Dallas, TX
POSITION OVERVIEW
TECHNICAL SUPPORT AGENT (FULL-TIME)
As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate.
There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone.
This is an entry-level position that offers on-the-job paid training. While prior contact center experience isn't required, experience in customer service, tech support, inside sales, or back-office support is a plus. Candidates should be highly reliable, have excellent communication skills and be willing to constantly learn on the job.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
-
POSITION RESPONSIBILITIES
WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?
This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.
Essential Duties
  • Handle inbound and outbound contacts in a courteous, timely, and professional manner
  • Ensure first call resolution through problems solving and effective call handling
  • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed
  • Accurately document and process customer claims in appropriate systems
  • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures
  • Comply with requirements surrounding confidential information and personal information
  • Escalate customer issues to the appropriate staff and managerial for resolution as needed
  • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
  • Adhere to all attendance and work schedule requirements

CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT?
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem-solving, and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required)
  • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
  • State or Federal work experience

ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
POSITION OVERVIEW
TECHNICAL SUPPORT AGENT (FULL-TIME)
As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate.
There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone.
This is an entry-level position that offers on-the-job paid training. While prior contact center experience isn't required, experience in customer service, tech support, inside sales, or back-office support is a plus. Candidates should be highly reliable, have excellent communication skills and be willing to constantly learn on the job.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
-
POSITION RESPONSIBILITIES
WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?
This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.
Essential Duties
  • Handle inbound and outbound contacts in a courteous, timely, and professional manner
  • Ensure first call resolution through problems solving and effective call handling
  • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed
  • Accurately document and process customer claims in appropriate systems
  • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures
  • Comply with requirements surrounding confidential information and personal information
  • Escalate customer issues to the appropriate staff and managerial for resolution as needed
  • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
  • Adhere to all attendance and work schedule requirements

CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT?
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem-solving, and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required)
  • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
  • State or Federal work experience

CONDITIONS OF EMPLOYMENT
All MCI Locations
  • Must be authorized to work in the country where the job is based.

Subject to the program and location of the position
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
  • Paid Time Off: Earn PTO and paid holidays to take the time you need.
  • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
  • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
  • Retirement Savings: Secure your future with retirement savings programs, where available.
  • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
  • Life Insurance: Access life insurance options to safeguard your loved ones.
  • Supplemental Insurance: Accident and critical illness insurance
  • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
  • Paid Training: Learn new skills while earning a paycheck.
  • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
  • Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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