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Entry Level Technical Support Engineer Jobs in Arizona

Hardware Support Engineer

Tucson, AZ · Hybrid

$106K - $140K/yr

Troubleshoot and resolve technical issues with clients and internal teams * Manage client support tickets through internal systems * Learn and utilize: * CRBasic programming (Campbell Scientific ...

We are building a brandnew Product Support Engineering team to support the launch and growth of the ... Prior experience in technical support role is a plus * Prior experience with SQL or Salesforce is a ...

New

Hardware Support Engineer

Tucson, AZ · On-site

$106K - $140K/yr

Troubleshoot and resolve technical issues with clients and internal teams * Manage client support tickets through internal systems * Learn and utilize: * CRBasic programming (Campbell Scientific ...

Hardware Support Engineer

Tucson, AZ · On-site

$106K - $140K/yr

Troubleshoot and resolve technical issues with clients and internal teams * Manage client support tickets through internal systems * Learn and utilize: * CRBasic programming (Campbell Scientific ...

We are building a brandnew Product Support Engineering team to support the launch and growth of the ... Prior experience in technical support role is a plus * Prior experience with SQL or Salesforce is a ...

New

... • Engineer quality client experiences that promote the company values through positive ... all supported products • Exhibit a thorough understanding of the policies, procedures, and ...

... • Engineer quality client experiences that promote the company values through positive ... all supported products • Exhibit a thorough understanding of the policies, procedures, and ...

New

Technical Support Specialist Location: Austin, TX / Phoenix, AZ (Remote) About SiteOwl SiteOwl is a ... Escalate product issues clearly and effectively to Engineering and Product teams * Act as a ...

Technical Support Specialist Location: Austin, TX / Phoenix, AZ (Remote) About SiteOwl SiteOwl is a ... Escalate product issues clearly and effectively to Engineering and Product teams * Act as a ...

Technical Support Specialist Location: Austin, TX / Phoenix, AZ (Remote) About SiteOwl SiteOwl is a ... Escalate product issues clearly and effectively to Engineering and Product teams * Act as a ...

D&I Technical Sales Support Enginee r. * We are looking for technical sales expertise in Reservoir Engineering, Data and AI, Production Operations. * Candidate oversees pre-sale activity at technical ...

Technical Support Representative Category: Service Desk / End User Services Main location: United ... CGI is seeking an entry-level System Administrator to join our Global Technology Operations team in ...

Own technical support end-to-end Be the first line of defense for technical issues escalated from ... Shield engineering from noise so they can focus on building, while making sure nothing critical ...

Founding Support Engineer

Phoenix, AZ · On-site

$84K - $161K/yr

Own technical support end-to-end Be the first line of defense for technical issues escalated from ... Shield engineering from noise so they can focus on building, while making sure nothing critical ...

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Your Impact As a Priority Support Engineer, you're not just resolving technical issues - you're a trusted advisor and escalation authority for Axon's most critical customers. You'll have the autonomy ...

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Showing results 1-20

Entry Level Technical Support Engineer information

See Arizona salary details

$34.9K

$73.6K

$111.4K

How much do entry level technical support engineer jobs pay per year?

As of Jun 13, 2026, the average yearly pay for entry level technical support engineer in Arizona is $73,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $91,800.00 per year, depending on experience, location, and employer.

How to get into tech support with no experience?

Entry level technical support engineers can start by gaining basic knowledge of computer hardware, operating systems, and networking through online courses or certifications like CompTIA A+. Building strong communication skills and troubleshooting experience, even through volunteering or personal projects, can improve job prospects. Entry level roles often provide on-the-job training, making prior experience less critical for hiring.

What are the key skills and qualifications needed to thrive in the Entry Level Technical Support Engineer position, and why are they important?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What is an Entry Level Technical Support Engineer job?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does a typical day look like for an Entry Level Technical Support Engineer?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

Is AI replacing tech support?

Entry Level Technical Support Engineers assist users with troubleshooting and resolving technical issues, often using diagnostic tools and customer communication skills. While AI automates some routine tasks, human support remains essential for complex problems, customer interaction, and personalized assistance. AI is seen as a complement rather than a complete replacement in tech support roles.

Is tech support an entry-level job?

Entry-level technical support engineer positions are typically designed for candidates with little to no professional experience in IT or customer service. These roles often require basic knowledge of computer hardware, software, and troubleshooting tools, and they serve as a starting point for a career in technical support or IT. Certifications like CompTIA A+ can be helpful for qualifying for such roles.

What is L1, L2, and L3 technical support?

In technical support roles, L1 (Level 1) support involves basic troubleshooting and customer service, handling common issues and FAQs. L2 (Level 2) support requires more technical knowledge to resolve complex problems, often involving deeper system analysis. L3 (Level 3) support is the highest level, involving advanced troubleshooting, often by specialized engineers or developers, to fix complex or persistent issues.
What are the most commonly searched types of Technical Support Engineer jobs in Arizona? The most popular types of Technical Support Engineer jobs in Arizona are:
What are popular job titles related to Entry Level Technical Support Engineer jobs in Arizona? For Entry Level Technical Support Engineer jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Support Engineer jobs in Arizona look for? The top searched job categories for Entry Level Technical Support Engineer jobs in Arizona are:
What cities in Arizona are hiring for Entry Level Technical Support Engineer jobs? Cities in Arizona with the most Entry Level Technical Support Engineer job openings:
Hardware Support Engineer

Hardware Support Engineer

Canary Systems, Inc.

Tucson, AZ • Hybrid

$106K - $140K/yr

Other

Medical, Life, Retirement, PTO

Posted 9 days ago


Job description

Hardware Support Engineer

Location: Arizona (Canary Systems Office)

Job Type: Full-Time | In-Office Only

Industry: Technology / Engineering / Instrumentation

Company: Canary Systems, Inc.

About Us

Founded in 1997, Canary Systems, Inc. is a fast-growing, innovative technology company specializing in civil engineering, monitoring and instrumentation. Our work spans multiple industries including:

  • Construction
  • Mining
  • Geotechnical
  • Industrial
  • Public Infrastructure


We are recognized globally for our proprietary MLSuite software and leadership in risk management and monitoring solutions.Headquartered in New Hampshire, we have additional offices in Arizona, Tennessee, California, Canada, Australia, Brazil, and Indonesia-offering strong career advancement and professional growth opportunities.

Position Summary


We're hiring a Hardware Support Engineer for our Arizona office. This is a hands-on, in-office role focused on:

  • Supporting clients and internal teams
  • Integrating hardware and software systems
  • Troubleshooting and testing monitoring solutions

You'll join a collaborative and skilled team, working on impactful projects worldwide. This is an excellent opportunity for someone who is technically adept, detail-focused, and eager to grow with a dynamic tech company.

Key Responsibilities


  • Troubleshoot and resolve technical issues with clients and internal teams
  • Manage client support tickets through internal systems
  • Learn and utilize:
  • CRBasic programming (Campbell Scientific devices) - Training provided
  • MLBasic - Proprietary language for MLBase/MLRemote hardware
  • Integrate instrumentation with MLSuite software:
  • Research instrument capabilities
  • Define technical requirements
  • Document integration methodologies
  • Perform thorough testing of hardware and software
  • Provide ongoing technical support

Preferred Qualifications


  • Strong technical troubleshooting ability
  • Solid understanding of electronics
  • Familiarity with:
  • Serial communication protocols
  • Wi-Fi networking & configuration
  • TCP/UDP network protocols
  • Binary and hexadecimal math
  • CRBasic programming (preferred, not required)

Ideal Candidate Traits


  • Independent and collaborative work style
  • Detail-oriented and well-organized
  • Strong verbal and written communication skills
  • Self-driven and proactive
  • Willingness to travel as needed

Benefits & Perks


  • Supportive and skilled team environment
  • Clear career advancement path
  • Competitive salary and comprehensive benefits:
  • Health and life insurance
  • Paid time off (PTO)
  • Retirement plan
  • Volunteer PTO
  • Fitness reimbursements
  • And more

Additional Info

Location: Arizona office

Work Model: Full-time, in-office

Equal Opportunity Employer

No phone calls, please

Ready to Join Us?

Be a part of our innovative team and build a rewarding career in technology and engineering. Apply now!