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Entry Level Technical Support Engineer Jobs in Arizona

The Technical Support Engineer is responsible for facilitating technical solutions related to optics, lasers, imaging systems, and electronic components, ensuring timely resolution of complex issues ...

Technical college degree in Engineering, Optics or Electronics, or 2+ years Semiconductor/Medical equipment service support experience * Willing to travel 30-60% * English proficient, alongside ...

Technical college degree in Engineering, Optics or Electronics, or 2+ years Semiconductor/Medical equipment service support experience * Willing to travel 30-60% * English proficient, alongside ...

Description A global leader in advanced manufacturing technology is seeking Technical Support Engineers to support highly sophisticated electrical, electronic, optical, mechanical, and automated ...

Technical Support Engineer

Chandler, AZ · On-site

$32.50 - $55.25/hr

To respond to ongoing technical issues of KLA equipment where field product support teams were unable to solve. * To assist field engineers in diagnosing, troubleshooting, and debugging sophisticated ...

Technical Support Engineer

Phoenix, AZ · On-site

$32.50 - $55.25/hr

Technical college degree in Engineering, Optics or Electronics, or 2+ years Semiconductor/Medical equipment service support experience * Willing to travel 30-60% * English proficient, alongside ...

Technical Support Engineer

Phoenix, AZ · On-site

$32.50 - $55.25/hr

To respond to ongoing technical issues of KLA equipment where field product support teams were unable to solve. * To assist field engineers in diagnosing, troubleshooting, and debugging sophisticated ...

To respond to ongoing technical issues of KLA equipment where field product support teams were unable to solve. * To assist field engineers in diagnosing, troubleshooting, and debugging sophisticated ...

To respond to ongoing technical issues of KLA equipment where field product support teams were unable to solve. * To assist field engineers in diagnosing, troubleshooting, and debugging sophisticated ...

To respond to ongoing technical issues of KLA equipment where field product support teams were unable to solve. * To assist field engineers in diagnosing, troubleshooting, and debugging sophisticated ...

Your Impact AXON is seeking a high-energy, skilled Support Engineer with expertise in customer ... Experience with entry-level networking concepts, including routing, switching, and API connectivity ...

Your Impact AXON is seeking a high-energy, skilled Support Engineer with expertise in customer ... Experience with entry-level networking concepts, including routing, switching, and API connectivity ...

As a Technical Product Support (TPS) Engineer at ASM , you'll be at the forefront of innovation-partnering directly with customers and engineering teams to bring cuttingedge products from development ...

As a Technical Product Support (TPS) Engineer at ASM , you'll be at the forefront of innovation-partnering directly with customers and engineering teams to bring cutting-edge products from ...

We're seeking a Global Product Support Engineer who thrives on solving complex problems, supporting ... In this role, you'll serve as the goto technical authority, supporting advanced PECVD systems when ...

Provide advanced technical support for complex electro-mechanical equipment and sophisticated ... Partner with engineering teams by reporting design, reliability, and maintenance insights that ...

Founding Support Engineer

Phoenix, AZ · On-site

$84K - $161K/yr

Own technical support end-to-end Be the first line of defense for technical issues escalated from ... Shield engineering from noise so they can focus on building, while making sure nothing critical ...

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Entry Level Technical Support Engineer information

See Arizona salary details

$34.9K

$73.6K

$111.4K

How much do entry level technical support engineer jobs pay per year?

As of Jun 13, 2026, the average yearly pay for entry level technical support engineer in Arizona is $73,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $91,800.00 per year, depending on experience, location, and employer.

How to get into tech support with no experience?

Entry level technical support engineers can start by gaining basic knowledge of computer hardware, operating systems, and networking through online courses or certifications like CompTIA A+. Building strong communication skills and troubleshooting experience, even through volunteering or personal projects, can improve job prospects. Entry level roles often provide on-the-job training, making prior experience less critical for hiring.

What are the key skills and qualifications needed to thrive in the Entry Level Technical Support Engineer position, and why are they important?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What is an Entry Level Technical Support Engineer job?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does a typical day look like for an Entry Level Technical Support Engineer?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

Is AI replacing tech support?

Entry Level Technical Support Engineers assist users with troubleshooting and resolving technical issues, often using diagnostic tools and customer communication skills. While AI automates some routine tasks, human support remains essential for complex problems, customer interaction, and personalized assistance. AI is seen as a complement rather than a complete replacement in tech support roles.

Is tech support an entry-level job?

Entry-level technical support engineer positions are typically designed for candidates with little to no professional experience in IT or customer service. These roles often require basic knowledge of computer hardware, software, and troubleshooting tools, and they serve as a starting point for a career in technical support or IT. Certifications like CompTIA A+ can be helpful for qualifying for such roles.

What is L1, L2, and L3 technical support?

In technical support roles, L1 (Level 1) support involves basic troubleshooting and customer service, handling common issues and FAQs. L2 (Level 2) support requires more technical knowledge to resolve complex problems, often involving deeper system analysis. L3 (Level 3) support is the highest level, involving advanced troubleshooting, often by specialized engineers or developers, to fix complex or persistent issues.
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Technical Support Engineer

Technical Support Engineer

KLA

Phoenix, AZ • On-site

Full-time

Posted 25 days ago


Job description

Job Summary:
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. The Technical Support Engineer is responsible for facilitating technical solutions related to optics, lasers, imaging systems, and electronic components, ensuring timely resolution of complex issues for customers.
Responsibilities:
• Facilitating technical solutions in a timely manner by performing diagnosis of complex problems related to optics & optical alignment, lasers, imaging systems, computer systems, electronic PCB/motion controllers, robotics and wafer handlers.
• Supporting the NPI (new product introduction) Team with product sustaining efforts and cost of service analysis based on captured insight and trend analysis.
• Reporting to relevant internal Engineering teams, hosting meetings of multiple stakeholders to discuss the technical issues, developing action plans until issues are resolved.
Qualifications:
Required:
• Bachelor's degree and minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience
• Ability to diffuse potentially difficult situations and facilitate solutions agreeable to multiple parties
• Ability to (daily commute) primarily in the North Phoenix AZ Region
Preferred:
• Knowledge of KLA Laser Scanner and Dark Field products is a plus
• Technical college degree in Engineering, Optics or Electronics, or 2+ years Semiconductor/Medical equipment service support experience
• Willing to travel 30-60%
• English proficient, alongside ability to read and understand technical documents and writings
Company:
Kla creates tools and services that promote innovation in the electronics industry. Founded in 1975, the company is headquartered in Milpitas, USA, with a team of 10001+ employees. The company is currently Late Stage.