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Entry Level Technical Support Analyst Remote Jobs in Warren, MI

IPS Technology Services

QA Analyst

Detroit, MI · On-site +1

REMOTE Long Term contract Responsible for the planning, integration, test casing, scripting and ... Actively participate in the review of architectural and technical design specifications; Develop ...

eShocan

P100824 Insights Analyst

Detroit, MI · On-site +1

CONTRACT INSIGHTS ANALYST, MARKETING - 6-MONTH CONTRACT This is a remote position. Work ... Translate findings into concise, actionable takeaways for both technical teammates and non ...

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Entry Level Technical Support Analyst Remote information

See Warren, MI salary details

$14

$25

$40

How much do entry level technical support analyst remote jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry level technical support analyst remote in Warren, MI is $25.86, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $29.33 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?

AspectEntry Level Technical Support Analyst RemoteHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same
Work EnvironmentRemote, home-based support for technical issuesTypically on-site or remote, assisting end-users
Industry UsageCommon in IT, tech companies, and support servicesWidespread across various industries including healthcare, education, and corporate
Job FocusDiagnosing and resolving technical problems remotelyProviding technical assistance and troubleshooting

Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

What are the most commonly searched types of Technical Support Analyst Remote jobs in Warren, MI?

The most popular types of Technical Support Analyst Remote jobs in Warren, MI are:

What job categories do people searching Entry Level Technical Support Analyst Remote jobs in Warren, MI look for?

The top searched job categories for Entry Level Technical Support Analyst Remote jobs in Warren, MI are:

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Entry Level Technical Support Analyst Remote jobs near you

QA Analyst

IPS Technology Services

Detroit, MI • On-site, Remote

Contractor

Re-posted 25 days ago

Job description

Company Description
IPS Technology Services adds value to customers' businesses by cultivating partnership and delivering quality services to meet or exceed customer expectations. Our FOCUS is on understanding customer requirements, teamwork, and communication. Our GOAL is a repeat customer.
Job Description
Title: QA Analyst
Location : REMOTE
Long Term contract
JOB DESCRIPTION
Responsible for the planning, integration, test casing, scripting and execution of all testing to ensure proper coverage;
Schedules and leads test deliverables review sessions as necessary;
Work on multiple projects/systems as a project team member and are considered to be a subject matter expert for a single project/system.
These projects are of moderate to high complexity within one or more development environments;
Collaborate with the BSA and Development teams in the analysis and review of business objectives and requirements to ensure requirements are testable;
Actively participate in the review of architectural and technical design specifications;
Develop, document and maintain the test data, data validation, end to end testing flows.;
Conducts testing using HNB manual and/or automated test processes and reports results;
May run database queries in order to supply data validation within test scripts;
Updates test cases based upon approved change requests;
Works with BSAs and Development teams on defect analysis and triage;
Assigns defect severity, and manages defects throughout the project;
Works with colleagues and project managers to meet established target dates and completion of activities/deliverables under changing conditions;
Creates test status reports per project guidelines;
Creates test results and test summary deliverables to ensure production implementation readiness;
Creates and facilitates review of the Test Strategy with the project team;
Identifies any potential quality issues per defined processes and escalates potential quality issues immediately to management;
Collects testing sign-off from all testing participants, including cross-impacted application teams;
Ensures all aspects of testing, such as manual execution, regression, automation and performance testing, is completed;
Collaborates with Project Test Lead on estimating the test efforts;
Collaborates with the project team to support UAT efforts as needed;
Maintains the regression test bed to meet changing requirements;
Participates in off-hour production releases as needed;
Supports the project's warranty period as needed;
Works under moderate supervision with some latitude for independent judgement and problem solving;
Provides mentorship to junior team members as needed;
Understands and follows the project lifecycle methodology consistently.
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
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About IPS Technology Services

Sourced by ZipRecruiter

In today's Tech driven world, Businesses and Organizations need to stay on the cutting edge to thrive and outshine the competition. We at IPS Technology Services fully understand the need today's business has for a full spectrum of IT services delivered in a Transparent, Cost effective way. Our dedicated team has many combined years of experience in several tech sectors, allowing us to offer a vast array of services, including IT staffing, CIO advisory, Digital marketing, Systems development and both Healthcare and engineering IT. In addition, we even offer IT outsourcing services to clients who need operation support for older systems that they still rely on. We will never force you to abandon the system that works for your needs–at IPS Technology Services, we fully understand that each company is different and there is no one-size fits all solution.

Company size

11 - 50 Employees

Headquarters location

Troy, MI, US

Year founded

2004

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