3

Entry Level Technical Support Analyst Remote Jobs in Baltimore, MD

Incident Analyst

Catonsville, MD · Remote

$30 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description The Technical Incident Management (TIM) Analyst is responsible for leading and ... Support, Network Operations, and business stakeholders to minimize business disruption. Skills ...

Remote Operations Center Operator

Annapolis, MD · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Remote Operations Center Operator position is an entry-level role and a fantastic opportunity ... Analyze alerts and system performance across all monitoring and asset management software. * Comply ...

Remote Operations Center Operator

Annapolis, MD · On-site +1

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Remote Operations Center Operator position is an entry-level role and a fantastic opportunity ... Analyze alerts and system performance across all monitoring and asset management software. * Comply ...

Incident Analyst

Catonsville, MD · Remote

$30 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Technical Incident Management (TIM) Analyst is responsible for leading and coordinating the ... Support, Network Operations, and business stakeholders to minimize business disruption. Additional ...

Showing results 41-60

Entry Level Technical Support Analyst Remote information

See Baltimore, MD salary details

$15

$27

$43

How much do entry level technical support analyst remote jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for entry level technical support analyst remote in Baltimore, MD is $27.36, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $31.06 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?

AspectEntry Level Technical Support Analyst RemoteHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same
Work EnvironmentRemote, home-based support for technical issuesTypically on-site or remote, assisting end-users
Industry UsageCommon in IT, tech companies, and support servicesWidespread across various industries including healthcare, education, and corporate
Job FocusDiagnosing and resolving technical problems remotelyProviding technical assistance and troubleshooting

Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

What are the most commonly searched types of Technical Support Analyst Remote jobs in Baltimore, MD?

The most popular types of Technical Support Analyst Remote jobs in Baltimore, MD are:

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For Entry Level Technical Support Analyst Remote jobs in Baltimore, MD, the most frequently searched job titles are:

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The top searched job categories for Entry Level Technical Support Analyst Remote jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Entry Level Technical Support Analyst Remote jobs?

Cities near Baltimore, MD with the most Entry Level Technical Support Analyst Remote job openings:

Software Engineer (RPA) - Entry Level

Global Enterprise Services, LLC

Fort George G Meade, MD • Remote

Full-time

Re-posted 21 days ago


Job description

The Software Engineer (RPA) designs, develops, enhances, debugs, and implements software. Troubleshoots production problems related to software applications. Researches, tests, builds, and coordinates the conversion and/or integration of new products based on client requirements. Designs and develops new software products or major enhancements to existing software. Addresses problems of systems integration, compatibility, and multiple platforms. Consults with project teams and end users to identify application requirements. Performs feasibility analysis on potential future projects to management.


Assists in the evaluation and recommendation of application software packages, application integration and testing tools. Resolves problems with software and responds to suggestions for improvements and enhancements.


Education and Experience:

  • Bachelor's degree in a relevant technical discipline completed within 12 months prior to hire and 1+ year of related experience obtained through any combination of coursework and internships.

  • Software development experience using HTML and JavaScript. Working knowledge of Python or Java.

  • Experience with distributed version control software such as Git and Bitbucket.

  • Knowledge of and ability to apply principles, theories, and concepts of Software Engineering.

  • DoD Secret clearance or ability to obtain interim Secret clearance prior to start date

  • Security+ certification or equivalent DoD 8570 IAT II certification within 60 days of start date

Responsibilities:

  • Develop robotic process automation (RPA) bots using Automation Anywhere and UiPath.

  • Design, develop, document, test and deploy software written in Python, JavaScript, Java and SQL.

  • Develop automated tests using Ansible, Selenium, JMeter, Junit and/or other applicable tools.

  • Develop automated CI/CD build/deployment pipelines using CloudBees/Jenkins, Artifactory, OpenShift/Kubernetes, Docker, Ansible and Bitbucket.

  • Work with an Agile team, attend daily scrums and demonstrate working software while collaborating with a geographically distributed (remote) team.

  • Troubleshoot and resolve installation, infrastructure and system issues.

  • Proactively and independently identify, report, monitor, and mitigate technical risks.

  • Frequently communicate and collaborate with other team members to ensure successful completion of project objectives.

Technical Knowledge

  • Experience developing robotic process automation bots in Automation Anywhere and/or UiPath.

  • Experience with Atlassian tools, including JIRA, Confluence and Bitbucket.

  • Experience working remotely with a geographically dispersed team.

  • Full software lifecycle automation experience (design, development, test, deployment), including deployment to a production environment.

  • Experience developing software on a UNIX command line platform.

  • Web development experience using UI frameworks, such as React.

  • Experience designing, building and deploying DevOps pipelines with Bitbucket, Git, Jenkins, Artifactory and Ansible (or equivalent tools).

  • Experience designing and building automated software testing pipelines using Ansible, Selenium, JMeter, Junit and/or other applicable tools.

  • Experience developing software in a cloud-based containerized environment using Kubernetes and Docker.

  • Experience developing and deploying software in a DoD environment (DISA experience is a plus), including experience building and deploying software applications that meet DoD security standards, including updating applications and code to meet security scans and meeting security implementation guidelines (e.g. STIGs).

Clearance/Citizenship:

  • Secret

  • Must be US Citizen

Travel Requirements:

This position will involve less than 10% travel

Location: While this role is primarily remote one must live within commuting distance to Scott AFB, IL or Ft. Meade, MD for on-site support.