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Entry Level Tech Support Jobs in Edwardsville, IL

Valvoline

Entry-level Lube Tech/Technician

Cahokia, IL · On-site

$16.75/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

VIOC

Entry-level Lube Tech/Technician

O Fallon, IL

$16.75/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

Valvoline

Entry-level Lube Tech/Technician

Bethalto, IL · On-site

$16.75/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

New

Valvoline

Entry-level Lube Tech/Technician

Saint Louis, MO · On-site

$16.75/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

Valvoline

Entry-level Lube Tech/Technician

Saint Louis, MO · On-site

$16.75/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

VIOC

Entry-level Lube Tech/Technician

Sunset Hills, MO

$16.75/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Quick, free, and confidential well-being support for all areas of life, including personal and work ...

Tierpoint

EOC Support Analyst

Saint Louis, MO

$23/hr

Train and master entry level system administrative tasks * Identify critical issues and engage key ... Prior technical experience or education in the Information Technology industry Working Conditions

Tierpoint

EOC Support Analyst

Saint Louis, MO · On-site

$23/hr

Train and master entry level system administrative tasks * Identify critical issues and engage key ... Prior technical experience or education in the Information Technology industry Working Conditions

Boeing

Embedded Software Engineer - Entry-Level

Berkeley, MO · On-site

$123K - $162K/yr

This team supports the Government Training division's mission to develop cutting-edge simulation ... The role also involves adopting emerging tools, technologies, and frameworks aligned with DevOps ...

Boeing

Embedded Software Engineer - Entry-Level

Berkeley, MO · On-site

$123K - $162K/yr

This team supports the Government Training division's mission to develop cutting-edge simulation ... The role also involves adopting emerging tools, technologies, and frameworks aligned with DevOps ...

Boeing

Embedded Software Engineer - Entry-Level

Hazelwood, MO · On-site

$124K - $163K/yr

This team supports the Government Training division's mission to develop cutting-edge simulation ... The role also involves adopting emerging tools, technologies, and frameworks aligned with DevOps ...

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All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Edwardsville, IL

Entry Level Tech Support information

See Edwardsville, IL salary details

$25.3K

$40.8K

$61.9K

How much do entry level tech support jobs pay per year?

As of Aug 21, 2026, the average yearly pay for entry level tech support in Edwardsville, IL is $40,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $44,100.00 per year, depending on experience, location, and employer.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances; strong communication skills and a willingness to learn are also important.

What are popular job titles related to Entry Level Tech Support jobs in Edwardsville, IL?

For Entry Level Tech Support jobs in Edwardsville, IL, the most frequently searched job titles are:

What job categories do people searching Entry Level Tech Support jobs in Edwardsville, IL look for?

The top searched job categories for Entry Level Tech Support jobs in Edwardsville, IL are:

What cities near Edwardsville, IL are hiring for Entry Level Tech Support jobs?

Cities near Edwardsville, IL with the most Entry Level Tech Support job openings:

Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Edwardsville, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $40,796 per year, or $19.6 per hour.

Entry-level Lube Tech/Technician

Valvoline

Sunset Hills, MO • On-site

$16.75/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Valvoline rating

6.0

Company rating: 6.0 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

508th of 543 rated manufacturers

Job description

ALL ROADS LEAD TO THIS OPPORTUNITY
The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline.
JOB LOCATION: 10229 Watson Rd, Sunset Hills, MO, 63127
ROLE OVERVIEW: What you'll do to drive success
When you join us as an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles.
Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to:
  • Change oil
  • Check and refill fluids
  • Rotate tires
  • Test and replace batteries
  • Inspect and replace lights and wipers
  • Perform an 18-point maintenance check
  • And other preventive maintenance services

BENEFITS: What you'll gain to fuel your goals
We're committed to putting our people first in every way possible. That's why we offer a variety of benefits* to help you navigate and advance a better future.
Here's a look at some of our unique benefits:
  • Compensation: $16.75 per hour weekly pay.
  • Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months.
  • Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters.
  • Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care.
  • Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions.
  • Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues.
  • Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%.

QUALIFICATIONS: What you'll need to keep moving forward
From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way.
We seek team members with:
  • Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays)
  • An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
  • This role requires the ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions
  • English fluency in reading, writing, and speaking

We expect you can:
  • Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
  • Crouch, bend, twist, and work with your hands above your head
  • Be comfortable working in a non-climate-controlled environment

Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you.
*Terms and conditions apply, and benefits may differ depending on location.
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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About Valvoline

Sourced by ZipRecruiter

Valvoline Inc., headquartered in Lexington, Kentucky, US, is an international manufacturer and distributor of automotive oil, additives, and lubricants. Established in 1866 by Dr. John Ellis, Valvoline is recognized as the creator of the world's first high mileage motor oil, advancing as a leader in the automotive lubricant industry ever since. The company's product portfolio incorporates a vast range of motor and industrial oils, lubricants, and automotive maintenance goods. Valvoline’s mission is "to power the success of every team member and business partner by living our culture and values", which stand on a foundation of 'People', 'Performance', 'Innovation' and 'Continuous Improvement'.

Industry

Oil and gas extraction

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, KY, US

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